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Buyer says item was left in a bin and stolen

Buyer purchased an item from me Friday, posted by evri simple delivery Saturday, delivered today (monday). Photographic proof that the item was delivered to a bin outside the buyers property. They say it wasn't their bin and it has been stolen. They ...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by Engager
  • 50257 Views
  • 474 replies
  • 242 kudos

User

Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...

User avatar by Contributor
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  • 31 replies
  • 2 kudos

Bulky parcel what to do?

I am an old member of ebay community but a relatively new seller (9 months ), I sell my collection of American girl items to raise funds for charity. I had already all possible types of scammers , sometimes I feel completely out of control, I am seri...

Sold 3 items to one person

I’ve sold 3 items to one buyer and I’ve got three different labels. Is there a way of combining postage? It would make more sense to send them in one package rather than 3. Or do I just send them in one box and just just one of the labels?

Appeal against me as a seller, taking it further advice...

Hi thereI have fallen victim to the scams from a user who has done the old item switch on me for a digital camera I sold to them.Despite me trying my best and with substantial evidence to show the item returned was no the item I sent, eBay has automa...

Why am I not receiving my funds within 24 hours (as stated by eBay after the 6th August)?

Ive had 3 sales since the 6th and all the payouts are still showing as being available multiple days after the estimated delivery date, I am fully eligible for receiving the funds within 24 hours (as ebays 'timeline' states) yet Ive had 4 sales be pu...

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

offers on items

i am getting a lot of offers for my items, but after the offer amount, there is a deduction for buyer protection fees. can someone please enlighten me, as i thought it was the buyers who paid this!!.

Forgot to scan collection code

I sold a bike which was collection only and decided to meet the buyer at the train station as he was travelling from quite far to collect it.Handover was smooth although it was raining heavily and he seemed to just want to get out of the rain.After h...

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