Listed 2 items virtually identical today - one got put up with Buyer Protection fee and one didnt - big congrats to eBay for making more of a mess than they have done already.
Refunds - given that either the combined shipping option has glitches and sometimes does not work for some of my customers and I get told that its not available on the mobile app today I had a new discovery. normally I would refund a customer if they could not get combined shipping to work. Now I realise that not only do I have to wait for approx. 5 days to get my money that is assuming royal mail dont mess it up or ebay don't introduce another scam tax but i also have to pay the refund out of my own money and pay the postage before I have even seen any funds.
Imagine going to the supermarket and telling Tescos that you will pay them in 5 days once you have checked all the goods and made sure that your satisfied - nowhere else in the world does this happen and its all just so that ebay can say its free to sell (even though it isnt - just a reversal of fees) ultimately resulting in sellers lowering prices or accepting offers to stay competative - its the biggest and most disgusting scam I have seen any company pull in years.
This one has really wound me up after 15 years of selling on Ebay this one makes me want to Vomit.