Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Buyer wants a return after using the item for 11 days
Sold branded 320 markers, new in storage bag and branded cardboard box. I have a video of when packaged it for shipping. Buyer has had the markers for 11 days now. Today sent a return request saying markers are ‘defective or don’t work’ stating after...
Simple delivery and age verification ...
So I cant believe I am sitting here having to ask this but I literally cant list any items right now. So as a for instance I want to list an axe which is a tool axe for chopping wood allowed by ebays policy. It locks me into simple delivery on mobile...
Dear Eve
It would be good to see everyone else's "Dear Eve" letters here. I can't post the email addresses, but just ask copilot. Feel free to copy mine, post the one you have already written. Even if you are just quitting the platform, don't tell us on the f...
New simple postage
I now send simple postage. Big problem. The default setting seems to be small parcel, I set up the listing for large letter, save it and go back to check it and its small parcel-I sell books. Is Artificial Intelligence proveing its artificial- how do...
Combining orders with simple delivery
The option to add a tracking number has disappeared for simple delivery.It seems like a fairly fundamental set of tools for combining orders are now absent. Very frustrating!
Why did eBay change the rules on payouts for private sellers?
Used to be 2 days after delivery. What changed I wonder?
Resolved! Removing item with policy violation
Months ago I tried to list cordless BT phones. Somehow it came up as a policy violation, Reference ID 2-192369961883. I did use the resolve option at the time but never heard back and have since thrown the item away. Now the options to 'revise, end l...
Selling
Totally impossible to get hold of a human to deal with any issuesfirstly why does it say on my listings that one or two have viewed my item then the next day it says zerodo the people dent they viewed to me that is total rubbishsecondly how can your ...
Display your listing on eBay US and Canada site
Hi everyone. I am a UK seller who sells within the UK and ships to the USA. I was hoping someone could explain: "Display your listing on eBay US and Canada site" To me. I get USA sales, I am not sure if I should pay the additional fee to list on EBay...
Resolved! Posting item as a gift
Hi. I've had an enquiry from an overseas buyer who's interested in an item I'm selling. They say that if I declare the item to be a gift, it will save them having to pay the custom fees. Is this correct, and if so how can I do it?
Sending a small letter via Royal Mail
I would like to find out how to send small items such as postcards or ephemera that only need a Royal Mail small letter stamp. The only options I get from ebay are for a large letter at minimum £2.70 and I don't want to charge my buyers that much. Th...
Not getting offer notifications
Getting annoyed that I never get notifications about offers I am receiving on my items.all my settings are correct/on both on phone and in app and still not getting anything through. I could have sold an item 3 times this week had I known there was a...
The new when we get paid rules from February.
Ebay was always heavily weighted in favour of the Buyers, but this new mad rule thats coming in next month about having to wait two days after delivery is confirmed to get paid is simply beyond the pale. And sometimes delivery conformation never come...
Buyer says item was left in a bin and stolen
Buyer purchased an item from me Friday, posted by evri simple delivery Saturday, delivered today (monday). Photographic proof that the item was delivered to a bin outside the buyers property. They say it wasn't their bin and it has been stolen. They ...
organic view 0
Hi everyone Its 1 pm almost and on my account organic view still 0. is it some glitch today to not have any organic view today??
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