Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Buyer claiming refund saying my PS4 console was damaged.
Hello could someone please help me with what to do. I sent my PS4 pro with games 11 days ago. I personally upgraded the postage to special delivery at an extra£10 cost to me. I messaged buyer to tell him he responds with I don't trust royal mail they...
Seeking Guidance on eBay Seller Hub – Looking for a Mentor
Hello eBay Community,I hope everyone is doing well. I’m currently learning to navigate and understand the eBay Seller Hub, and I’m looking for someone experienced who could kindly guide me through the process.If there’s anyone here who could offer me...
Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
Another Simple Delivery Tracking Farce...
So, today I encountered a weird situation with Simple Delivery. I'd purchased a book which was due to be delivered today. At 11:13am I received an email stating Royal Mail had delivered the parcel to my Safeplace. I was at home, but not a problem, so...
Recently seeing no views on items for sale
I have not listed anything for a while this year but recently my listings have been resulting in no views at all when previously, even if my items didn't sell, I would have views within the first hour or 2 after listing. Has something changed in the ...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Resolved! Marking an item as dispatched when not using simple delivery label
Hello on the 29th September i sold a kids toy. I went to do the usual pack it up, write the address and then post it. However i noticed i could only see the buyers name, i thought weird. So looked into it more and ebay had automatically purchased a l...
Buyer left unfair negative feedback
A buyer bought 7 items from me and appeared happy with the items until several weeks later when I had to cancel the 7th item and refund it. The buyer then proceeded to go back and leave negative feedback on this item and several previous items. The f...
Resolved! Collection 6-Digit Confirmation Code?
Just had a sale where the item is too big and fragile to send via courier, so had set listing to collection only, the buyer has been and gone, so I was left to mark the order as collected, but up popped a message I haven't seen before, asking me to "...
Lack of sales
Hi everyone. Who else is suffering dreadful lack of sale. Ours have been getting progressivly over the last year but particularly in the past 4 months. I have altered some of our ads in line with e-bay recomendations but to no avail. Quite frankly E ...
DHL not always needed
HAVING HAD ISSUES WITH DHL measure your parcel first. Here is an example where eBay directed me to DHL because the item is longer than 61cm.eBay have listed measurements for EVRI as if you were sending it Royal Mail. This will push the parcel into DH...
Ebay is it declining?
HelloI am beginning to wonder if eBay is on a rapid decline! Speaking to some other users I know personally we are all saying that, with all the recent 'revisions' that have ocurred recently the sales have declined. I have seen this myself and I feel...
Non payment of auction bids
Buying at auction on Ebay, is like a contract, therefore Ebay should automatically take the payment from the buyer.Too many times have we been left high and dry with non payment of highest bids, wasting weeks on the items.
Resolved! Buyer miss using the returns policy
Ive I sold a perfectly good item to a buyer, who has installed it into his computer but now says its damged. Ive been sent a photo of the item and its in perfectly good order no damage is visible. I have asked for some photos to prove the item is dam...
Is eBay actually dying? Or is it just private sellers that are suffering?
Ok I know I only sell a handful of things but I'm getting no views and few watchers. Things were much better a year or so ago. Are auctions falling out of favour?
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