Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
"We're reviewing the buyer's return" - what gives?
I received my first return request yesterday morning. I accepted the return and sent a label to the buyer through eBay (through gritted teeth - not happy at paying £3.25 to have a DVD that I sold for £10.99 returned to me, if indeed I receive the sam...
Why cant we change the size of items on Simply Delivery?
The complete untested or sandboxing shambles of "Simply Delivery" continue...... I've watched YouTube videos, and it appears eBay has remove the "custom set sizing" option for packages. So all you can do is increase the weight if it gets the size wro...
Problems again with eBay/Pitney Bowes tracking not updating when GSP item has been delivered
I have a few GSP items I sold last month that have no update since July 30 re tracking - even clicking on the tracking number which takes you to Pitney Bowes' website for tracking shows no update, but I just got feedback from a buyer who received one...
Fraudulent vehicles
Evening all,In my search for an old Series Landrover I have come across several much newer 90 and 110 models, with older registrations/VIN's.I have contacted ebay to report them but they've not taken any action. Does anyone have any suggestions on ho...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Is jewellery now included in Simple Delivery?
Up until today I understood that the jewellery category was excluded from Simple Delivery. But tonight I tried to list a silver brooch and I am only being offered Simple Delivery - no custom option. I tried on the app and on the desktop. I tried list...
Anyone else expericing minimal views on *relisted* items?
Hey everyone,I sell comics and collected editions, not as a business, just from my personal collection. I usually upgrade to new formats when they’re released or downsize when the shelves start getting crowded. I typically keep items listed for about...
Why does eBay allow phony sellers selling counterfeit products
A seller was selling 15+ bottles for Chanel Allure They RRP at £110 but he was selling them at around £50, my bid went to £42 and I won I didnt check the sellers feedback before I put my bid in, he only bought 3 products and clearly a new account I r...
How do I add "I certify that all my selling activities will comply with all EU laws and regulations"
I keep seeing in other sellers " Seller business information" box that contains the VAT info etc the phrase "I certify that all my selling activities will comply with all EU laws and regulations." How do I add this to my information box?
Resolved! Payment on hold-new seller
Hello all ,Currently I am an selling on an brand new account with less than 1 month activity.I have posted my orders and most of them are even delivered. Slowly ebay started to process the money for the new orders and start to make them available thr...
Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Resolved! Need help with return postage - buyer is refusing to use label and started a case?
Hi, relatively new seller here so apologise is this isn't the correct board. I have just got my first return. Provided a label but because the item is so large I had to manually provide the label, I purchased a DHL shipping label and provided a valid...
Click and Drop unable to book collection - is it nationwide of just me?
I've been trying to book a collection with Royal Mail for tomorrow all morning but the option is greyed out.I did manage to book a collection with Royal Mail through the Ebay/Simple Delivery system for one item around 7am, but it's impossible now thr...
UPS sent to wrong address
Hi, I sold an item and posted it using ebay tool with UPS shipping to italy I labelled the parcel and sent it via their drop off locker All was well until the buyer asked what has happened, he has checked the tracking and it 'hasn't been dropped off'...
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