Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
How do you list anything bigger than 61cm? Part two.
Haven't had much time on this yet but first attempts with this new listing format today is like this to get back to your own carrier who will take your large/small items, (preview works, not tested with listing): Still start with over £750 - £800 is ...
Lack of sales
Hi everyone. Who else is suffering dreadful lack of sale. Ours have been getting progressivly over the last year but particularly in the past 4 months. I have altered some of our ads in line with e-bay recomendations but to no avail. Quite frankly E ...
Buyer refunded for item and ebay say I will not get it back
So this has never happened to me before - seller bought an item from me, it arrived yesterday. They messaged me this morning to say they wanted to return it as it had a mark on. I agreed and told them to open a returns case. The next thing I got an e...
eBay account seems to suggest buyer got partial refund
About a month ago I sold a non-working laptop via auction and gave a full and accurate condition of the item and what it had lead up to it's failure. It was listed as spares/repair and stated the Hard Disk would be removed for data protection. When t...
Very possible fraudulent Buyer
Hi have just sold my husbands camera to the highest bidder, went through the process of taking it to the post office using Ebays prepaid label. When I got home my hubby told me he has just checked the address of the buyer, and it seems that the perso...
Another parcel charged as overweight via Evri
Sent a parcel 2 weeks ago and weighed it 1.65 kilos put in the dimensions and today received an over charge as they say parcel was 2.700 kgs. Due to actually keying in the exact postage weight and dimensions I didnt take any photographs (like I norma...
Payout on hold
My payout has been on hold for over a week. I have added bank details but it is still saying under review.
Is GSP broken?
Two items recently I've sold using Simple Delivery for UK buyers and GSP setup on the listings for non-UK buyers. Both times the item was won by someone abroad and they end up at the end of the auction being asked for their delivery information! And ...
Sending vinyl - simple delivery
Hello,I am wanting to sell a rare vinyl worth probably in the hundreds. I would like to try avoid the hassle of simple delivery, so am I right in thinking if I use custom postage as opposed to simple delivery I can choose the courier (Royal Mail by 1...
Having to opt out of Simple Delivery on EVERY LISTING
OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...
Resolved! EBay asking for national insurance number
Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...
Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
An eBay fee for the Trump tariffs?
What is bothering me is whether I'll be further charged by eBay another 10% of whatever tariff Kim Don-Trump has decreed for goods originating in different countries. I expect that, unfortunately, eBay will be compelled to charge us the 10% of the ta...
Does anyone know how to set the label size under Simple Delivery?
Does anyone know how to set the label size under Simple Delivery? I have made my first (possibly last) sale using Simple Delivery. All seemed to go well except for printing a label, it comes as one of four on an A4 sheet and prints a quarter of the e...
Resolved! Unable to send Invoice or Combine Postage
So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get...
Featured Posts
| User | Count |
|---|---|
| 317 | |
| 310 | |
| 287 | |
| 255 | |
| 225 |
| User | Count |
|---|---|
| 4 | |
| 2 | |
| 2 | |
| 2 | |
| 2 |
