23-05-2025 9:12 AM
Ok, I review listings as my first job in the morning, usually with the few that are ending shortly.
I thought as some of them are small parcel size under 1kg I'd have a look to see what eBay is now quoting as the price. Great it's down to £3.38 (I only use RM). I selected that on a few of the listings. Shows £3.38 on the revision page but when I viewed the listings they were showing as £2.82 which is the Evri price. I checked I have RM as the only postage provider correctly selected.
When I selected a 2kg small parcel they correctly showed as £3.38.
Now I am carefully looking through my postage for those items showing 'Flate Rate Postage' in seller hub. I have a few. Not sure I changed these to SD. They are all showing as medium parcels. They should all be either 1kg small or 2kg small. All the prices are incorrect. The only way you can see what eBay is charging is my selecting each listing.
I have been sending parcles for 15 years via Royal Mail. I have never had a customer with additional postage to pay. I know my parcel sizes.
I took a two week holiday when SD was initially introduced, I think I need to go on holiday again.
Solved! Go to Solution.
24-05-2025 9:32 AM
Are you looking at the listing preview from the revise your listing page?
If you are then there appears to be a bug in the system, whereby it displays an erroneous postage cost, I just looked at one of my listings and it displays correctly with postage as £3.38 everywhere, except on the preview page where it says £5.00. I believe it is somehow picking up the £5 from pre SD days when it was one of the prices that I used for some parcels.
23-05-2025 9:14 AM
Oh, and one small parcel was charging as £5.15 on SD
23-05-2025 9:22 AM
Maybe the small parcel price is down to £3.38 but a meduim parcel is now £5.15 which means Ebay is charging 20p more than buying direct from RM website . What happened to postal prices being 20% lower than royal mail prices which we where told when SD was first talked about . You are able revise the postage price which are all ready listed but you have to do each separately, you are not even able to do via Sellers Hub multiple editing tool . This is another part off the ebay system which was working OK before SD was brought online .
23-05-2025 9:45 AM
Yes, having to go into each one to revise is a true pain, as there is no ability to change anything on the bulk edit tool. My worry is also that when there are updates ebay may change the postage and we can't see what has happened on the hub page.
I have had to use advanced seller to view my page so that I could check everything.
I think the 20% lower is the price people would be paying at the post office and not the price that we pay buy buying our postage directly with Royal Mail via Click and Drop.
I have checked everything this morning but this is no guarantee that ebay won't make changes to my listings at some point today or again overnight.
I feel very on edge by the whole thing.
23-05-2025 12:25 PM
'I feel very on edge by the whole thing.'
Yes, with a postage system that is no longer under our direct control, there will always be the fear that something will have adjusted itself/glitched/defaulted behind your back... it feels like eBay have inadvisedly unleashed something... 👾👾👾
24-05-2025 8:33 AM
It's now Saturday 24th and when I change an item to SD small parcel RM only it shows as £3.38 but the listing view still showed the Evri price. However I left it and it did revert to the RM price. So I'll try a few more and see what happens. Fingers crossed.
24-05-2025 9:25 AM
I have now adjusted 20+ listings to SD small parcel RM £3.38 - let's see what happens.
Finger crossed that they don't suddenly become Evri parcels and that they don't alter to medium sized parcels, I'll be keeping my eye on them... lol
Of course, this also depends on how they parcels are accepted at the post office, and if there are any problems with delivery.
Add a comment if you have been using SD without any issues. Thanks.
24-05-2025 9:32 AM
Are you looking at the listing preview from the revise your listing page?
If you are then there appears to be a bug in the system, whereby it displays an erroneous postage cost, I just looked at one of my listings and it displays correctly with postage as £3.38 everywhere, except on the preview page where it says £5.00. I believe it is somehow picking up the £5 from pre SD days when it was one of the prices that I used for some parcels.
26-05-2025 1:36 PM
Yes, that was what was happening. The bugs are so annoying, as they panic me!