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Forum Posts

US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
  • 266 Views
  • 0 replies
  • 1 kudos

simple delivery

To get the QR code you go to the order and above it will be a number above the picture of the item and that will take you to down load QR Code ,down load the code and when you go to it you will see the 6 digits number under the QR code image so this ...

Simple Delivery Orders downloading into RM Click & Drop

I have just taken my first Simple Delivery order. However, when I logged into my Royal Mail Click & Drop account (for an international sale), I discovered the SD order had also been downloaded. Everything I have read about SD states this would not ha...

Resolved! Simple Delivery compensation

Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...

Item not delivered to me but tracking says delivered

Hi, I'm wondering if someone can advise me of the best course of action.My item was delivered to a car outside my house so it's marked as delivered. Royal mail have acknowledged this (I even spoke to the actual postman that made the error) and have r...

User avatar by Contributor
  • 195 Views
  • 7 replies
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GSP issue.. Thailand

For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...

User avatar by Contributor
  • 232 Views
  • 11 replies
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Anyone else being overcharged for Simple Delivery postage?

We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...

Royal Mail: Ridiculously Poor Tracking updates - Why use RM?

Has anyone else looked at how many RM 48hr Delivery packages have no delivery update at all? I'm predominantly an eBuyer, but im sick n tired of the poor tracking thats available when things are sent via Royal Mail. especiallialy when large sums of m...

User avatar by Contributor
  • 5327 Views
  • 20 replies
  • 10 kudos

Refuse to use Simple Delivery

Hi All , I flatly refuse to use Simple Delivery. All my items (450) were listed without simple delivery, If an item sells and Ebay take postage for Simple Delivery I cancel the sale and issue a refund with the explanation I don't use simple Delivery ...

Refund of Simple Delivery

Why when you fill in the Simple Delivery refund form , with in 24 hours of the order do EBAY take nearly 2 months to refund.Simple delivery should be an option not mandatory.

Simple Delivery...for who?

Just who thinks up these phrases. Easy Smart Free so eBay staff came up with SIMPLE Delivery wonder how many recall the sayingIf it's not broke, don't fix it QR Code Buyer Protection Fees What nexteBay are SIMPLY making life so difficult for private ...

User avatar by Engager
  • 67 Views
  • 1 replies
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dispatch time

I had all my listings set to 2 days dispatch time because it wasn't always easy to get items posted the next day especially with our one Evri parcel drop off shop refusing to take parcels if the sacks were full ,but then I kept getting messages from ...