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Forum Posts
Set your working days and cut off times as we head into peak trading
Setting your working days To ensure that we correctly represent the days you process orders over this period, please tell us your normal working days here. This will help to provide a more accurate estimated delivery date for your buyers. The default...
Resolved! eBay click & collect store list out of date !
Hi - I ordered some trainers and selected Click & Collect The courier was Evri When Evri advised they had delivered to the shop I went to collect The shop advised they don't deal with Evri anymore and there is no parcel The photo 'proof' looks nothin...
Resolved! buying from overseas
I would really like to purchase an item from a seller in Australia and on the payment page it is asking me if I would like to pay in dollars or pound sterling, which one should I select, also, are there any hidden charges if I use paypal, many thanks...
Posting to Germany
Hi All, I've just sold a Microsoft Office software to a buyer in Germany, it's basically just a disc with a couple of booklets inside a small box sealed with a shrinkwrap (25cm.21cm.6cm) I've tried to send it through ebay, no service was available fo...
Postage
Hi there,I've sold 2 items and both were listed as RM Tracked for postage and I (seller) am to pay the postage.When I go to make payment for postage it says "Royal Mail, Yodel, Evri and Parcelforce are experiencing issues" and "no service available"I...
eBay tracking says 'We have your parcel and it's on its way back to the sender'
Hi eBay community.I recently purchased a pair of trainers under the authenticity guarantee scheme and the seller dropped them off for postage yesterday, but the tracking says 'We have your parcel and it's on its way back to the sender' is this normal...
How to set up custom shipping profiles / policies, charges for sellers from Guernsey
Hello, I am new to eBay and looking for guidance on how I go about adding my own shipping profiles to co-inside with my local post office, such as the various shipping rates (Point 1), type of packaging (Point 2) which all have specific charges for e...
Resolved! Shipped to GSP and shows delivered on Royal Mail but not on Ebay.
I sold an Item last week and shipped Wednesday to the GSP with the label created on the Ebay app. I checked the tracking number on the Royal Mail website and it shows delivered on Thursday and a picture of the crate of mail yet when I go to the shipp...
Buyer has paid royal mail £5 because I didn't pay correct postage - but I'm 100% sure I did . . . .
Hi Pretty much as the subject really. I got a message from the buyer saying he has had to pay Royal Mail £5 to get the package delivered. They claim I did not pay the correct postage but I'm as sure as I can be that I did pay correctly. Now the buyer...
Royal Mail postage invoices
I usually buy Royal Mail postage for my sold items. I have to pay using PayPal. When I look at PayPal transaction, it looks like I pay back to EBAY UK.And now I am looking for invoices for those purchases. Where can I find them?Can I use PayPal repor...
First negative feedback? Is this justified?
Hello all I have just lost my 100% postive feedback. Basically, i posted the customers letter well within the 24 hour dispatch time as advertised by my listing. I opted for a Royal Mail small letter due to cheaper postage than 1st class, tracked etc ...
Resolved! Ebay Tracking for Royal mail Rejected from machine at outward MC
Ebay Tracking for Royal mail saysRejected from machine at outward MC ...a first for me !item scanned ok to enter RM's system at post office weight and measure are ok within parcels ebay bookingbtw RM tracking direct says item received .. nothing else...
Resolved! Global shipping program not working
Hi, Wondering if anyone can help me. I use the global shipping programme and have had no problems with it, until now. I sold an item with free UK postage and the buyer is in Turkey. Usually the postage is all dealt with by eBay, but it's not worked t...
parceltogo tracking confusion
i bought an item yesterday , the seller adds tracking today but im confused as it says ready to collect,and also says ready for collectiion january 3 ... im confused as the delivery address is my own home so why is mentioning collection and where am ...
Return lost in post Royal Mail (Yet Another)
I bought an Item for £60 from a reputable seller. The item was faulty and seller agreed refund in chat. Label received via ebay returns by seller. Item scanned and returned 24/11/23 via local Post Office. When I track item I just get the screen attac...
International Shipping Program excludes the UK
Hello Guys.So I am attempting to purchase an item from a US seller who is apart of the international shipping program but I am unable to purchase the item. eBay have given various reasons but the seller saysThe item is listed for international sales ...
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