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Resolved! Derating due to despatch times

Anyone else having problems with eBay. Been threatened with derating due to despatch times/ delivery. Just checked and it doesn't look as if ebay recognises bank holidays for despatch times. Secondly some items have been marked when I have despatched...

Resolved! Selling more than one item to the same buyer/postage labels

I have a buyer who has bought 4 items from me in separate transactions - if I can put the items in one parcel will the buyer be refunded for the labels not used ?Also one of the transactions was an item I had multiples of which they then bought all o...

Resolved! Postage refunds

Hi, I have recently had one buyer purchase multiple items from me but they didn't pay for them all together they did it in separate transactions, I have read the guidance on the eBay help pages but I don't want to have to send multiple parcels when I...

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Resolved! Age verification on item with no blade

I sold a reciprocating cordless saw with no blade included, yet I still needed to choose age verification postage for bladed item costing me £3 more than buyer paid in postage. why?

Resolved! Postage

If a customer wishes to return an item by saying it is defective I have to pay the postage costs. But what if it is not defective as they are just saying that to avoid paying the postage themselves. Can I claim the postage back.

Ebay prices for Royal Mail are WRONG

I have selected posting of small items via Royal Mail based the option ebay offer (based in supplying the correct size and weight) and multiple Royal Mail post offices are rejecting them as 'UNDERPAID'. For other items they did accept, Royal Mail sen...

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something went wrong and we are not able to generate the label

hiya all i have over 20 items waiting to get posted but when i go to press the get prepaid label or QR code buttem it comes up saying ' something went wrong and we were unable to generate the label ' has this happened to quite a few people or is it j...

Resolved! Simple delivery and remote locations

Hi. Does anyone know if simple delivery takes into account the additional charge evri make for certain locations. A buyer, who lives in Shetland, bought a jigsaw from me to be sent by evri. Normally this would cost £2.94 but I think evri charge anoth...

Resolved! postage label

i'm having an issue when i go to get an evri prepared label from items i have sold when i click the ''Get Prepaid Label and QR code'' it comes is saying ' something went wrong and we were not able to generate the label '

Gsp - UK to USA - Currently unavailable?

Apologies if asked already…I have a number of items listed with Gsp turned on, but the USA isn’t showing as a country I post to for any of my listings. I’ve had a few potential buyers from the USA wanting to buy item but unable to do so because of th...

EBAY AND THEIR POSTAGE SYSTEM

EBAY AND THEIR POSTAGE IS NOW A LOAD OF RUBBISH. I TRIED TO LIST AN A4 SINGLE SHEET PAPER AND WAS TOLD POSTAGE HAD TO BE £2.70 - RIDICULOUS. I THINK IT IS TIME FOR ME TO DUMP ebay

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