Sent parcel to myself using packlink, mistake ?

[truekg]

Can some one shed some light on this, ( is packlink UK , Ebay sub company )

Sent parcel to myself using packlink, mistake?

Used packlink to get a cheaper price, made a account nothing to do with eBay, 

Now the UPS has said the parcel is damaged, and UPS are telling me I'm not the sender, Ebay P/O EVRY are the sender, I explained to the agents I'm the sender i just used Packlink, nothing to do with Ebay, it's personnel belongings,

Which I'm thinking are Ebay Packlink? 

[61stephenuk]

Packlink are not an eBay company they are registered in Spain

If you booked direct with Packlink you contact them here

https://support.packlink.com/hc/en-gb/?

[sml192]

If you purchased the postage through eBay via Packlink, who are a postage broker, then you need to submit a claim with Packlink rather than the actual carrier:

https://support-ebay.packlink.com/hc/en-gb/articles/360014270619-EasyTicket

You will need your reference number which you can find here:

https://delivery.ebay.co.uk/private/shipments/ready-to-purchase/

[truekg]

I looked that up, as for the light of day cannot get a reply from packlink support, ticket is just showing no reply, from 8am 17th Friday,

And all emails from UPS state sender Ebay P/O 

On the Label it states my name as sender and has packlink under it, nothing on the label says Ebay,

I can only think ups agents see packlink as Ebay due to the volume of parcels they get thru the network,

Thanks for your reply,