Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Simple Delivery
Is there a problem with simple delivery at the moment does any on know. Just did a new listing and it did not go straight to simple delivery was letting me choose my own putting in weight and dimensions. Maybe they have seen the light was just gettin...
A sweater is Large Letter?!
I’m not sure this is good advice for sellers; suggesting that a sweater can be posted at Large Letter rate. Small Parcel, yes. I doubt you’d be able to fold a sweater to a thickness of 2.5cm even if you’d somehow managed a 35x25cm rectangle. I hope t...
IOSS number not pulling through to Royal Mail Click and Drop
Has anybody else noticed the IOSS number not coming through to Click & Drop over the last couple of days?
Resolved! NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?
NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?just got off the phone to customer service agent-the powers be have now removed custom posting and although evri, a designated ebay sd courier, allow a max of 120cm, ebay say no. this will c...
Simple Delivery Disaster - Package heavier than prepaid label
My item: https://www.ebay.co.uk/itm/177146651250item number: 177146651250After being boxed up is just over 3kg.The useless Simple Delivery label is up to 2kg and will charge the buyer £3.71If I refund the stupid simple delivery label, it refunds the ...
Simple Delivery is unavailable for this item.
All of my items that previously qualified for Simple Delivery now show the message “Simple Delivery is unavailable for this item” whenever I try to edit them, and I’m forced to select the basic postage option instead. Is there a Simple Delivery outag...
ParcelForce - Damage/Disposal of items
Long story short I'm having issues retrieving a parcel (as a buyer outside of ebay) with the intention to sell (on ebay) from ParcelForce. After 2 alleged delivery attempts, the 1st I was home, the 2nd I was out, the tracking information shows the pa...
Seller sent item postage due even though I paid the postage requested
I bought a pair of trainers and promptly paid fhe asking price plus the r1uired postage. But I got a notice that the item could not be delivered because postage was due and woukd have to travel to city centre to collect and pay fees required. I infor...
Parcel Force and Royal mail recent delivery issues
Hi everyone I just wondered if anyone, either seller or buyer, who has sent/bought an item recently that was shipped via parcel force? I recently sold a large item, so it had to go parcel force. It was due to be delivered monday 11th, but my buyer st...
Simple Delivery
Has anyone had any problems today, 12/09/2025, trying to select Simple Delivery as a postage option when listing new items? It's always worked fine for me but today I get a message stating my item isn't suitable for Simple Delivery but the price and ...
POSTAGE OPTIONS DISAPPEARED IN MY SCHEDULED ITEMS
When trying to edit my scheduled items ready to list all the postage options have disappeared. I usually see and can change my domestic and international postage. Anyone else expereincing this?Thanks
Seller being asked to pay postage when buyer has already paid
I always ask buyer to pay postage. Today I made a new sale, with postage pre-paid by buyer, but instead of allowing me to simply print the label to post, ebay is asking me to pay from my funds. Not clear to me if 'my funds' includes the pre-paid post...
Simple Delivery
Can anyone tell me why suddenly all of my listings (about 50) have been removed from simple delivery ?
Be aware - Tracked 24/48 from October will now only offer half the amount of compensation: £75.
Quite a few sellers may have missed this bit of vital information amongst the usual price increases, so it's worth mentioning it. Those of us who use RM Tracked for expensive items or multiple items in one combined package, RM have slashed the previo...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
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