I have noticed that using the "simple postage" my prepaid postage labels have been over estimated (by weight) leaving me paying more for postage than I should be, without the option to refund or order a new one
I spoke with the buyer to inform them, cancelled their order and resent a link with 'custom postage' that all went though okay and I paid the correct postage
however, theres no option to get a refund on the prepaid postage label I ordered. Am I screwed?