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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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Post Office staff complain about earning less from pre-paid postage - anyone else had this?

My local post office manager always whinges when I take in ebay items with pre-paid postage because he says he earns less than if postage was bought at the PO. He never refuses to take any parcels but it's irritating nonetheless. I just tell him that...

How to opt out of Simple Delivery

Simple delivery cannot possibly suit everyone and everything sold on eBay despite management’s wishful thinking. Here’s how to opt out (at least until they change it again). Below ‘DELIVERY DETAILS’ is ‘Package Size’. Clicking in the box brings a pop...

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
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BULK EDITING NOT WORKING WITH SIMPLE DELIVERY

AS so many of my live listings now have the wrong postage showing (as simple delivery upped all the prices to medium costs ) i tried bulk edit ,all are small parcel so its now £3.38 so put that in and no go so had to do the manually, ? not the best u...

Post Office scans not registering today

Has anyone else taken Royal Mail parcels to a Post Office today and realised the tracking isn’t showing an acceptance scan? I have a few from various platform sales, none have registered as being sent. Anyone else noticed the same issue?

Royal Mail / Post Office shipping to Guernsey (not through Ebay)

Hello Have a concern shipping to Guernsey, My local post office branch want to charge me £3.38 for Royal Mail 48 Small Parcel tracked delivery to Guernsey over 50p cheaper than getting posted to my next village. RM wont let me choose Guernsey as a de...

Presale listing

I just sold an presale item on eBay the item is going to be released around November 3rd however the eBay app says I have to dispatch the order in three days. Does it effect anything if a dispatch late? Would the order be canceled after 3 days if I d...

Make your mind up on delivery options ebay

I know only a couple of companies now deliver for small & medium parcels but why is it you no longer have a choice of who to deliver by as you increased postage costs if you only choose 1 company. Yet in your own guidance it says Want packages collec...

User avatar by • Contributor
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Cannot access prepaid label/ qr code from evri

I just recieved a payment and at first had QR code/ label- I went off the label to get to my printer and when I tried to get acces to it again and have no way of opening it- I need to duspatch it in 2 days so any help would be great!

Resolved! Simple Delivery - Not simple

I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Resolved! How do i cancel a Simple Delivery label I created before a buyer messaged to cancel an order

How do I cancel a Simple Delivery label I created minutes before a buyer messaged me to cancel the order.I tried via the 'Postage Labels' tab as I have done previously, but it says that I cannot cancel the label. If I cancel the order that means I am...

Resolved! How do I switch off click and collect?

I've just started selling and don't yet have a printer, so I can't use click and collect (bar codes and scanning etc). I cannot see how to switch it off as an option when listing. I guess eBay might send me a QR code to be scanned at the post office?...

User avatar by • Contributor
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