Seller News: May 2026
Your May Seller News is here
Forum Posts
Resolved! Anyone else having issues with eBay Simple Delivery? Can it be disabled?
Hi everyone, I’m curious if anyone else has had numerous problems with eBay Simple Delivery lately and if there’s a way to disable it altogether and go back to choosing your own courier or postage method. I’ve had several issues now where parcels hav...
Resolved! Royal Mail Tracked 48 + Age Verification Option Missing?
We've sold an item that requires age verification and usually do so through the above service. Issue is that it is missing on the Royal Mail website. Also tried to get the label at a post office and it had been removed from the system there as well. ...
Item arrived damaged; Seller refunded in full. How do get Global Shipping also refunded?
Hello,For my purchase, I clearly asked "please protect item to prevent damage during transit".The item was shipped via Global Shipping Program.It arrived damaged.I contacted the seller who promptly refunded the item in full, with reason "Buyer Cancel...
GSP issues to Malaysia
Hi there I have GSP enabled on an item and Malaysia is definitely enabled on that (have double checked!) but the buyer says they are not able to buy the item - they have message saying from ebay when they tried saying "the seller won't send this item...
Do eBay use the QR/barcode number to track Royal Mail Standard 1st/2nd Class services?
**reposted from member to member support**Should Sellers add the QR/barcode number to sales dispatched using Standard Royal Mail 1st and 2nd Class service? eBay does not automatically add it when you generate a label. It is not clear if this tracking...
Refunding additional postage charge on multi item sales
A buyer has purchased 10 items from me using simple delivery, however it has charged them postage on each item (£27.50 total postage charge) they have messaged me asking for a refund of additional postage charge and I can’t refund it due to simple de...
Resolved! Leave delivery driver a message
Amazon allows for a note on a delivery for any kind of complications e.g. key code or which buzzer to press. Countless times deliveries could have been better managed with instructions, but is it possible with eBay ?
Postage why do ebay keep changing my Postage cost on my listing
I put £2.49 on my listing for package & postage large letter. They then reduce it to 95p standard why ?. If i go through ebay they want to charge me £3.95h
InPost shop refusing to scan item as delivered even though buyer has collected it and sent me proof
I sent a buyer an item using InPost. The tracking seemed to get stuck mid journey for days. I eventually called InPost and spoke to a human. They confirmed that actually the item had arrived at a NISA Local parcelshop but the shop did not scan the it...
Simple Delivery/ High value item signature threshold
Sold a camera lens for over 450, which it seems is the threshold for requiring a signature as proof of delivery. But Simple Delivery covers the transaction up to 750. How do I square this circle , since Simple delivery doesn't offer a signature optio...
Resolved! Simple Delivery automatically applied – unable to add external tracking
Hi, I’m a private UK seller and Simple Delivery is being automatically applied to my eligible listings. I use supplier fulfilment and need to use external tracking, but Simple Delivery does not allow manual tracking upload or manual dispatch confirma...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
SIMPLE DELIVERY COMBINED WEIGHT ON LABEL IS WRONG AND NOT WORKING CORRECTLY.
Hi All,So Simple Delivery was working quite well I thought, after the initial hiccups but recently it seems to have gotten a glitch. On Dec 16th I sold two items to the same buyer, one was listed as weighing 2kg and one was listed as weighing 1kg.How...
Why is Simple Delivery for Private Sellers incredibly unhelpful and restricting?
So yeah, the pathetic Simple Delivery is extremely poor, sell 2 items, create one postage label and the other items is left hanging because it is not possible to mark as despatched or even add a simple tracking number!!!So I now have a RED warning fo...
Resolved! Automatic refunds for unused Simple Delivery labels - are they actually happening?
Can anyone confirm that eBay are actually refunding buyers for unused Simple Delivery labels? If so, were you the buyer or seller? And how was the buyer notified that they were being/had been refunded? And how long did it take? Only I sold 2 items to...
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