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Sold item damaged with Parcelforce.

Sorry if this has been covered before but I’m just looking for some advice. sold a framed print on eBay, sent via parcelforce, but it’s been damaged in transit. frame broken and glass smashed. what’s the next step, do I ….. refund the buyer the full ...

Simple Delivery should be optional

I no longer have the option to select my own postage service on my account which is vital to take into account the size, value, insurance, shipping speed and so now I cannot edit my listings or add any new listings. It is outrageous that we are being...

User avatar by • Contributor
  • 219 Views
  • 3 replies
  • 6 kudos

Cancel order due to wrong address details.

Hi. I can't buy postage label through Ebay as I have an Ebay massage that says 'delivery address contains invalid or missing fields' in address provided by buyer. I have to post it out by tomorrow. Do I receive a defect when I will cancel this order ...

Sick of Simple delivery

20 plus years on eBay and it’s gone from good to bad Simple delivery has ruined it ,I can ship things cheaper myself but eBay has removed the option for for private sellers ,I am off it’s a great shame really enjoy the good times .bye

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
  • 2581 Views
  • 64 replies
  • 14 kudos

Simple Delivery

I have been fairly inactive on eBay for over a year and have recently returned to selling again and sold an item Saturday 14th June 2025 which was the first since January 2025 I ignored "Simple Delivery" and arranged for a collection from Royal Mail ...

Ebay adding mystery amounts to custom postage now...

As if "Simple postage" wasn't enough to try and derail sellers...As from today, they seem to be adding buyer protection or some other UNANNOUNCED fee onto custom postage!I put in "3.70" Tracked 48 parcel. Ebay lists postage on the item as "4.42"I put...

User avatar by • Contributor
  • 177 Views
  • 3 replies
  • 0 kudos

Resolved! Why has my postage charge changed on its own?

Why has my postage charge changed on its own? I currently have a sewing machine for sale which weighs 18Kg including packaging.When I listed it I was forced to use Simple Delivery which offered two couriers Evri and Royal Mail.I decided to exclude Ro...

User avatar by • Contributor
  • 153 Views
  • 7 replies
  • 0 kudos

simple delivery

I just printed off my first label . The postage selected was incorrect and this was "the buyer selection".I have always used Royal Mail. If any other courier is selected by the buyer I fully intend to cancel the order. My item, my sale, my choice of ...

User avatar by • Contributor
  • 103 Views
  • 2 replies
  • 1 kudos

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Resolved! Simple Delivery & EVRI

Simple delivery....simple question ? Why are we forced to use only EVRI now, I always used Yodel before and that option has disapeared along with Packlink.... Why so they keep chaning these things ?? Is the bottom line the money ??

No tracking data on recent purchaes

On my recent purchases, there doesn't seem to be any tracking numbers on ebay. These are physically large packages, so I would expect tracking numbers. What have ebay broken now?

Simple Delivery ............... is NOT Simple.....

Lost 3 orders yesterday due to postage costs deemed to be too high at checkout for the items concerned.... Buyers are right to feel this way....... and I was unable to raise another invoice in the 'old' way to pacify them..... Spent an hour on CHAT a...

User avatar by • Contributor
  • 73 Views
  • 1 replies
  • 0 kudos
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