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Cancellation of postage

I used the new simple postage option that estimates the cost of postage for similar items. I received an order for a tent and when l went to print the label l noticed that the postage cost had gone up from £8 to £13.63! I was still prepared to pay th...

User avatar by • Member
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Resolved! URGENT ebay Simple Delivery is missing the 'small parcel' size, the most used size for clothing

I truly hope eBay look at these posts and can fix this very basic and I believe major problem. The simple delivery size and weight options are missing the size of Royal Mail small packet which is the most used size of packet clothing and small goods....

Postage

Can someone from Ebay explain to me why under Custom Postage - Domestic Postage - Add Primary Service. When I add my postage details (2nd Class Large Letter) Ebay continually delete it? I have tried lots of times but it still gets deleted. Why? When ...

Windsor Framework and sending to NI via the Post Office

I received an email from Royal Mail regarding telling me that I will need to provide additional information online when booking parcels for delivery to NI after 1st May due to the Windsor framework coming into effect.A private individual in Great Bri...

User avatar by • Engager
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new simple postage works like a joke!

ruins all my listings (especially old ones!)Suddenly on my computer monitor auction I have "postage: Free Standard 2-3 Day Courier with Age Verification."really? How the f**k ebay got info about age verification FOR COMPUTER MONITOR? + loads of other...

User avatar by • Contributor
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Ebay advertise discounted shipping for sellers

Ebay has several adverts for sellers stating discounted shipping? There is zero explanation and of course i spoke to an ebay rep but as we all know theyre about absolutely useless. So, how do we get discounted shipping?

Evri

Evri have lost the parcel I shipped which was an expensive and rare book costing £126. I have contacted Evri and EBay but cannot see how to claim compensation. It was sent through EBay Simple delivery and the customer unfortunately chose Evri. This i...

Evri Tracking Not Updating = No Payments

Here we go again. Evri tracking not updating so delivered items are not showing as such, and thus no payment for me. Sort it out ebay! It was supposed to be easier to contact aswell but it's impossible to speak to a human!

Royal Mail problems at South Midlands MC

I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...

Combining Simple and Custom Delivery

I have a buyer bidding on 2 items. One is Simple Delivery and the other is still showing as Custom as eBay hasn’t amended it to SD and I didn’t bother. They finish 2 days apart and I just know the buyer is going to ask me to combine postage. Is that ...

Bladed items new restrictions...

Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...

New format - issues with postage options

When listing a new item, the postage format seems to have changed. I can now no longer add a second postage option. Also if I go in and revise an item, all the postage options are removed and I have to reset them. It’s VERY frustrating. The only time...

Simple delivery

Hi This weekend I've had 2 issues with eBay Simple delivery.1st one eBay issued a QR code for a large letter Royal mail when I needed a medium parcel.Do not know how to sort that one out yet?2nd item the buyer clicked on collect and still got charged...

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Simple Delivery - Change after selling

Hi there, I've recently started listing on eBay and I've got a real headache in relation to eBays simple delivery system. I sold two items and proceeded as I normally do, packaged and purchased my own postage labels from my preferred courier choices....

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