Contents missing from jiffy bag

Hi Guys

 

This is a first for me, so need advice.

 

Purchased a set of darts from seller, postman just arrived with jiffy bag damaged, and no darts inside.

 

What is my next course of action for me and seller ?

 

Any help is much appreciated

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Contents missing from jiffy bag

papso22
Experienced Mentor

You need to be very careful here and open a case for item not as described, not one for item not received.  You will need to return the packaging to the seller using a paid for returns label they will provide you with through the case.

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Contents missing from jiffy bag

I refused to except the empty envelope, and it is being returned to sender, I just hope they give me proof of sorts, it has been returned,  not much good to sender, he might have to put claim in against royal mail

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Contents missing from jiffy bag

Ouch you shouldn't have done that. Refused delivery is classed as delivered

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Contents missing from jiffy bag

Unfortunately, by refusing delivery you have voided any protection you had under eBay's Money Back Guarantee.   

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Contents missing from jiffy bag

You may think its a righteous victory but unfortunately it was a big mistake.

Hopefully you have an honest seller.

Message them with what you have done so he doesn't think you've just removed the goods and sent back an empty envelope.

Live long and prosper
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Contents missing from jiffy bag

Ah well seems i might have shot myself in the foot, and excepted the empty envelope....It was only 17 quid, hardly a kings ransom, i will put this one down to a school day guys

 

thanks for the replys guys

 

Brian

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