Contents missing from jiffy bag

[samperuso1]

Hi Guys

This is a first for me, so need advice.

Purchased a set of darts from seller, postman just arrived with jiffy bag damaged, and no darts inside.

What is my next course of action for me and seller ?

Any help is much appreciated

[papso22]

You need to be very careful here and open a case for item not as described, not one for item not received.  You will need to return the packaging to the seller using a paid for returns label they will provide you with through the case.

[samperuso1]

I refused to except the empty envelope, and it is being returned to sender, I just hope they give me proof of sorts, it has been returned,  not much good to sender, he might have to put claim in against royal mail

[susapric-68]

Ouch you shouldn't have done that. Refused delivery is classed as delivered

[sml192]

Unfortunately, by refusing delivery you have voided any protection you had under eBay's Money Back Guarantee.   

[moldosgifts]

You may think its a righteous victory but unfortunately it was a big mistake.

Hopefully you have an honest seller.

Message them with what you have done so he doesn't think you've just removed the goods and sent back an empty envelope.

[samperuso1]

Ah well seems i might have shot myself in the foot, and excepted the empty envelope....It was only 17 quid, hardly a kings ransom, i will put this one down to a school day guys

thanks for the replys guys

Brian