eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Simple delivery

I have been an eBay user for a very long time with 100% rating as a seller. The Simple Delivery system is completely impractical for me to use as a seller and this will be the last sale I make using eBay. DHL do not provide an update on the day of co...

User avatar by • Member
  • 79 Views
  • 1 replies
  • 2 kudos

DHL collection. First time using

On Wednesday DHL are picking up a bulky parcel. Will they message/email/text with collection time slot? First time using them Thanks

User avatar by • Contributor
  • 13 Views
  • 0 replies
  • 1 kudos

untracked mail should you abolish it

untracked mail is a bad thing ,why are sellers using it so much ,the items never turn up ,then we have the time wasting refund rigmarole ,silly idea ,get rid of it?

User avatar by • Contributor
  • 46 Views
  • 2 replies
  • 0 kudos

eBay Simple Delivery, DHL collection woes...

So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...

User avatar by • Contributor
  • 704 Views
  • 9 replies
  • 3 kudos

Resolved! Return label

Been refunded seller hasn't replied with the return label it been a week what do I do?

RETURN LABEL

I purchased a new phone from China - SAMSUNG FOLD 4 - OVER £500 and the front screen didn't work. Ebay have issued a refund but the seller has asked me to return it via ROYAL MAIL and they will refund the return postage when they recieve the phone. T...

User avatar by • Contributor
  • 680 Views
  • 19 replies
  • 1 kudos

Postage and late delivery

Sorry if this has already been covered but I’m not sure I’m doing the right thing here. I have always posted my orders with stamps and it was going fine. Small number of complaints but generally satisfactory. My seller rating was Top Rated. Recently ...

Simple Delivery Yodel Inpost

Does anyone have InPost and Yodel available to choose from? "More delivery options with Simple Delivery Drop-off options with InPost and Yodel Starting this week, private sellers will be able to drop off parcels at over 8,000 InPost lockers nationwid...

Postage

Can anyone please give me some advice if you can I got two separate orders for hot wheels cars but they were both going to the same person and in my wisdom I put the first tracking label on the two different boxes when they each had separate tracking...

SIMPLE DELIVERY - EBAY PLEASE JUST ABOLISH IT!

I can't speak for every private seller but I hope I can for a vast majority or mostly all after some online research.Ebay have destroyed the freedom for private sellers with this dreadful "simple delivery". It does not work, it never will and every s...

User avatar by • Visitor
  • 463 Views
  • 10 replies
  • 5 kudos

Didnt use ebay postage but tracked

Hi haven't sold anything in a while and didn't realise needed to use ebay label. Can't change this on the item sold but did post by Royal Mail tracked. I can't report to ebay and have messaged the seller to explain and give tracking reference. Not su...

Royal Mail Postage

I posted four items at Radstock Royal Mail delivery office. The tracking did not update from the time i dropped off the parcels. The buyers all claimed through buyer protection and all were refunded by Ebay to a value of around £200. Sixteen days lat...

Bug with postage? Can’t select custom postage

Private seller, and I’m aware eBay are heavy pushing simple delivery but Yesterday I was able to list everything with custom or simple delivery no issue, made about 15 listings with custom second class letter & large letter postage. Today the mobile ...

User avatar by • Contributor
  • 436 Views
  • 8 replies
  • 3 kudos

Fraud

Hi I recently posted some sold items almost a fortnight ago that the buyer never received, I have since seen the items (apart from confirming serial numbers) that appear to be the exact items I sold. TIA John

Global shipping and royal mail

Hi there First time I have posted in my 20 odd years on ebay, since "simple delivery" started I have had a few issues but it seems to be bedding in now, however, I have personal issues with royal mail, I will not use them due to the "horizon" scandal...

Got Postage related questions? Start here:

Featured Posts

Top