DPD germany missing parcels

[toomanypeopleandtheworldismad]

I purchased a tyre from germamy on Sunday, it was picked up by dpd yesterday in germany, and was delivered to an address in germany this morning. I am in the UK, it has not been delivered, DPD have made it disappear. How do I get a refund when EBay claim it has been delivered (to someone 1000 miles from me)?

The delivery tracking is:-

Date Time CityParcel status

13.01.2026	11:53	Seddiner See (DE ...	Delivered.
13.01.2026	07:24	Seddiner See (DE ...	Out for delivery.
12.01.2026	16:06	Seddiner See (DE ...	In transit. Missing, incorrect, incomplete or illegible export documents.
12.01.2026	10:04	DPD data centre	Goods issue at sender.
12.01.2026	08:49	DPD data centre	Order information has been transmitted to DPD.

[john1297576]

That does not show as delivered just a problem with customs documentation, but ebay robots would not understand that.

You must have a delivery date, so just contact your payment provider to see if they can help.

[tobiasd4]

Unlikely to be delivered to you today if only sent from Germany yesterday. 

Probably tracking shows delivered to international hub.

You can't do anything until 1 day after estimated delivery date to you.

Depending if posted via GSP or direct to you, decides how VAT and import fees are paid.

[*vyolla*]

Looks like it's been delivered to somewhere that still part of it's journey to me.