eBay

If I receive an item that is so bad I have to return the item for a refund,  I then leave a bad review about the item (not the seller) which was a genuine review, the seller then keeps asking me to reverse my review because it is not good for the company.   Why should I not be able to leave a review as to what the problem was If the item was not fit for purpose?   I have left many good reviews with items I have received & have been a good product.   Why am I supposed to lie about a product to keep the seller happy? ... View more

I ordered something on line as a guest through eBay and the firm hasn't got the thing I wanted in stock, offered me alternatives, which I don't want, so I want to cancel my order and get a refund, When I click the 'reply' in the email I receive a message ' The question your trying to answer is either invalid or older than 90 days. I thought maybe registering with eBay would solve this, but my order does not show up, as I made the purchase prior to registering... Can anyone help with how I send a simple message saying 'cancel my order please! ... View more

why has Ebay stopped me selling abroard ???? totaly disgusted !!! ... View more

Just received a message from eBay on my app that is is Chinese - I have no idea what it says. How can I get a translation? ... View more

Hi,   I am in the process of returning an item to the seller, the seller didn'tsent me a label and he asked me about the best time to collect the item by direct msg. When I asked him about the label he advised that the label is with the delivery guy. Is it reliable to return the Item without a label by the way he asked? Thanks     ... View more

I accepted the 80% off my fees promo offer from Ebay- as soon as I accepted it no sales (I usually sale 2 items/day). I observed this several times- these offer are like death spell on my ebay account The one I accepted 23 July  (Friday) ends on Monday the 26th ,midnight. I had zero sales or questios this weekend after accepting this offer. I feel as if this offer means ' we made your shop invissible' . Anyone else with the same impression? ... View more

Hi everyone    so, yet again I ordered from an apparently uk seller . My order arrived today , completely wrong item sent, and was charged more than the asking price. Only to find out I've been taxed because although their products are shipped from uk address they are from China. This is becoming a common thing. eBay say to look at profile before purchasing. I did this! However it's not until you make the payment the sellers actual country shows . Is there anything that can be done about this ? Surely it's misleading customers and if you click on uk sellers only that's exactly what it SHOULD be. I'm so sick of eBay now. I've been a loyal customer for many years. But thinking of deleting my account. As I can't trust eBay anymore.   ... View more

Hello,   So i recently purchased a item, and when i asked for authenticity and status of the order they said that the item was not there's and they are selling it for a third party? and that they do not even have the item..   When i reveive the item i am going to check for authenticity and if it is not will i be able to get a full refund?  ... View more

Hello everyone ! I’ve tried to update my acc info but couldn’t change the name of the account. I need to do it because the name I use for the eBay account, and the name on my bank card are different. Can you please instruct me how to change it? Can't find that option.  Many thanks, Ilona  ... View more

How do I access my garage  ... View more

Hello,   I purchased a tent and found out quickly that it was faulty. I sent the item back to the seller but the seller only wanted to give me a partial refund. I asked eBay to step in on the 18th of July. I have spoken to multiple agents who are giving out different answers. The first agent I spoke to said the case would be reviewed in 12-48 hours and the case would be closed in my favour due to me sending the item back. Fast forward to the 22nd of July, another agent advised that the case had been closed in my favour and that I would receive a refund within 48 hours. Today I have spoken to another agent who has advised that the case was closed this morning and I will need to wait another 3-5 days for a refund due to it being a high-value item. I just wondered why have I been told different things and is this the norm? The case is still open on my end so I'm unsure if what the agent saying is true?  Can anyone advise, please? Many thanks  ... View more