eBay

Ive no photo ID for the verification process when trying to setup ebay managed payments  - anybody know how I can send in my other documents?   Thanks 😊  ... View more

I have just bought a mattress , which was described as orthopaedic... when you try to lay on it you fall between the spring . There is no way this is orthopaedic. The seller will give me a refund but wants me to pay tracked postage.. this is a misleading advert . How do I complain to eBay and try and get this resolved? HELP ! ... View more

Hi, in dec 2020 I bought a car stereo from a company. In May It went faulty so I asked them to either replace, repaired or refund me. They sent me a return address which was in Germany and it cost me about £20 to send. Then about a week later when I asked how it was going they said oops we gave you wrong address.  When you get it sent back to you can you send to new address in Manchester.  I told them not good enough and for them to send me prepaid parcel sticker cos I aint paying again. They agreed to do this. I have checked on where my parcel is and found from parcelforce its still sitting at their collection point in Germany waiting to be picked up!!! I have told seller this but they are making no attempt to collect and send back to me.  ... View more

On the eBay app it tells the buyer were the order is on delivery buy yet I order a few things from eBay but when I'm tracking my item some times the app doses not show were abouts the item or items are do all delivery services have to scan the items that are being deliverd delivered ... View more

Hi guys, I sold a media player on ebay earlier this week, I shipped it to the buyer (the profile looks fake, it only has 2 reviews, 1 was mine), now the buyer shortly after they received it, they posted pictures of my parcel, opened and they claim the media player was stolen and they received a pair of shorts instead! What can I do? It's a clear 100% theft! ... View more

I have recieved an email from my buyer saying a have a postage label, but the email has no link just his address. ... View more

I placed an order for a cordless door bell but it shows as delivered but ive not had it I told this to the buyer who said last Friday to wait till Monday he will refund now he's saying no refund whst shall I do ... View more

Hello, looking to check something -- can anybody in Great Britain that has sold something to an EU customer today please tell me the OSS number in the tax details of the order detail?   We have VAT Paid : OSS - DE200081785 but we are in Northern Ireland and want to ensure that eBay have set up the system properly ... View more

So having spent time with Customer Support to no avail (they have bumped it upstairs, so I am told), my current issue is that random sold items cannot be marked as despatched in Seller Hub. I use off-eBay shipping and labels. Nothing works - whatever you do, the item just sits there showing as overdue. Bizarrely, if you look outside of Seller Hub at the basic system, the item shows as despatched, yet the buyer has not received any shipping messages. ... View more

i sold a pair of boots in perfect condition, the buyer said they arrived damaged, and wanted to return, i said that they were not damaged and i dont take returns, but ebay said i must accept return, when they returned them they have cut stitches to make the damage, ebay have made me refund and dont seem to listen to me about the fact the buyer has defrauded me and when i look at the buyer feedback she has discolvered damage on several items in the last few months, is there anything i can to get my money back ... View more

Buyers item was damaged by  the carrier they chose to deliver the item to Germany, from the address i sent the parcel to in Lirchfield in the UK. They want to return this damaged item for a full refund from me. Told them to claim off the carrier they used to transport this Hot Tub Pump Fromthe UK to an address in Germany   What can i do,  i dont want it back and dont see why i have to pay for the damaged caused by the forwarding carrier ... View more

i updated my payment details around a couple of months ago as i kept getting messages from ebay to do so.since then ive listed a few items to sell but ive finding that im hardly getting any viewings or ive not sold a thing in 2 months,has anybody else had this same glitch ?whats going on ? feel as though i may stop selling altogether very soon . ... View more