01-07-2021 12:48 PM
So having spent time with Customer Support to no avail (they have bumped it upstairs, so I am told), my current issue is that random sold items cannot be marked as despatched in Seller Hub.
I use off-eBay shipping and labels.
Nothing works - whatever you do, the item just sits there showing as overdue.
Bizarrely, if you look outside of Seller Hub at the basic system, the item shows as despatched, yet the buyer has not received any shipping messages.