Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Purchase Report

Im trying without sucess to see if its possible to create a downloadable report of all the purchases I have made with the sellers name and amount paid. As yet cant find any way of doing it. Any solutions gratefully accepted. Thanks

Resolved! Ebay message cancelling an order

I had a message this morning from ebay cancelling an order due to suspious account,never had one of these. Ebay have not refunded the customer and I cannot cancel it or reply to the message. Do nNot sure how to proceed. Any advice always welcome.

GSP Tracking shows the item reached the hub but buyer opened a request and now EBay want me to resol

Some time ago I sold an item using the GSP. The out of the blue the buyer opened up a "request" , I checked the tracking and it had reached the hub although the hub did state that they were delayed. The blue line , now looks like the items moved but ...

Model Railways pages screwed up.... Again

Yet again the Model Railways pages have been screwed up, rendering them almost useless. Modellers are often not looking for specific items, we just want to browse what's for sale and if somethng of interest truns up maybe buy it. Specifically in O ga...

Seller selling my items he said he never received

This is my original advert for my items. Type in the 3 item numbers he's selling and you'll see there the same I sold Games under the Item ID 235610497512. He stated they weren't delivered and was refunded £51.55. Jim19660_1

Live Chat is unavailable

I have tried for so many times to connect with live chat agent of eBay for that is shown as hide only call services available but that only US and Canada, please someone help me for this.

Restricted item

Good evening everyone.I sold a erkley bone chess set pieces to a USA client last week. Few days ago, I got a message from Ebay Global Shipping that they will not be sending on the item as it is a restrickted item. They didnt clarify why it is restric...

Beware of tiny opting out option at the end of 'terms and conditions' when youbuy anything.

I call what happened to me a scam but my bank says it is not a scam. It is a confidence trick. At the end of terms and conditions on many payment agreements, there is a tiny little box. In the small print it says you must tick this box to opt out of ...

Drs messages and phone calls

Why do I keep getting bothered by this collection company I owe nothing they really need to get lost already saying it's in Liverpool there getting nothing from me scammers eBay needs to sort this out it's making me want to get rid of my account so I...

how would you rate this item

Sorry sellers ,,due to ebays' new 'how would you rate this item' 1 to 5 stars,being a compulsory rating before i can leave positive feedback,then in future i won't be leaving any feedback.Ive noticed not all sellers have this extra rating.

Change my listing in seller hub back

why do u need change things that doesnt need it. I would like my old listing in seller hub back as the new one is awful. writing massive i dont have my schedule or what im selling also amount, without clicking in to active page.

Free samples saying not for resale why does eBay allow people to get money from free samples

Free samples saying not for resale why does eBay allow people to get money from free samples it's not legitimate surely as well as immoral.

Swamped with reminders

Hi Folks. I have been on Ebay before & just re joined . I remember being swamped & pestered by emails & reminders from the site of pages & items I had clicked on. How do you reduce the volume of them as I don't want to go through it again? Can you? A...

Problem with seller.

Hi need help or advise bought a item of eBay seller then sent message saying he isn't selling because he wasn't getting enough out of it after eBay had taking there fees but he had marked it as despatched & said i had to wait for my money back & if I...

Do OP's questions sometimes get edited?

I'm not talking about when Moderators remove content such as personal details or seller ID's etc, which is shown & date/time stamped, but edited to reduce length &/or to make more sense .

GLITCHES, Errors & functionality!

I thought I would begin to document every time there is a glitch and something doesn't work properly. I don't know why.5 Aug 2024 - Could generate a postage label (re-tried thre times, and refreshed the page).5 Aug 2024 - Unable to post this on the m...

0% VAT on invoices for international buyers

Hello, I hope someone might advise.As for the last couple days there is no VAT added to international buyer invoices (USA, Canada).Has something changed? I was always able to print invoice and see that buyer has paid VAT or Sales Tax on their purchas...

Damaged returns

I sold an item on ebay and the buyer asked to return which I accepted. On return of a parcel I always video the unpacking of the parcel, showing that the parcel is sealed. When I unwrapped the parcel on video showing the item was damaged and there wa...

Buyer not received item

Hi, Can anyone advise please?I have been selling for quite a while with no problems whatsoever but an item I sent on 6th July with Royal Mail, with tracking has not been received by the buyer. The tracking says 'running behind, original delivery 8th ...

What do you want to buy ?

Hello, I think itbis important that we have a post like this asking members what they would like to buy, what they are searching for and that will help people make some money Unless there is a wanted page but I couldn't find it. Let's save each other...

Identify brass/pottery mark

I bought this because I like it but it's annoying me that I can't work out what the stamp is. Does anyone know? I think it's porcelain on brass possibly if that helps. Thank you ☺️

seller performance is below standard

My account has gone below standard, now i am unable to edit or upload the inventory, can some one please help with this issue.

Resolved! Theft of our goods by Ebay!

I have just sold a pair of binoculars for my husband on Ebay.My first sale.I tried to send them to the buyer using Evri but the system does not have our postcode on it. We live in a new build.I was told that it would take months for the system to be ...

First or second dimension event at shipping hub

i recently purchassed a hp zbook from an american company all seamed to be well with the delivery until it reaced the shipping hub there was a reported delay which was apparently resolve. it then suffered a first dimension event followed by a second ...

Don't buy heavy items from eBay sellers (2)

A cautionary tale, following on from my earlier thread with same title, excepting (2): Item is an exercise bike, weight approx 18kg; arrived damaged and unuseable. Return label is for item to be taken to a post office. Can't lift the package off the ...

Resolved! Seller has requested me not to leave feedback. Is this normal practice?

Seller is offering me a partial refund for a faulty item, but is requesting that I don't leave any feedback. Is this allowed by eBay? Would I have to agree to the seller's request? I have genuine concerns about going along with such practice, as it f...

Bluecare Express

I have ordered a product from eBay and not received it. The courier Bluecare Express has entered a message on their tracker to say I should contact them at the Bristol depot, having searched the company name on the internet all I can come up with unf...

Does ebay now allow the sale of gollies?

A couple of months back I was banned for selling GOLLIES. So I reported sellers for the same "crime". Now it seems no matter how many times I report the ones selling gollies, no action is being taken. Anyone know anything I don't? (I get no joy from ...

How to appeal a closed case,

Tried to appeal a closed case, a buyer opened it saying they hadn't received it but I sent them a message with tracking details & proof on the Royal Mail website that it had been delivered. I've tried using the seller dashboard information but that's...

Don't buy heavy items from eBay sellers

I won't be buying anything heavy from eBay again. Item arrived damaged and unuseable. Weighs 18kg, (above the safe legal weight of 16kg for a woman to lift). Return label is for Parcelforce. Have to take it to a post office/depot. I can't even lift t...