Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Indefinite Selling Suspensions

I was 'indefinitely suspended from selling' a few weeks ago, despite having 100% feedback and providing eBay with all of the necessary documents. When I started reading what others have written after they received the same suspension, I noticed one p...

Guarantees

Colleagues Do you agree that all sellers selling items such as Watches, Kettles, Electrical items and Technological items, when listed as "New" whether with tags or not, whether boxed or not, should always be sent with a guarantee ... of at least one...

A buyer left negative feeback "by mistake" ebay won't remove it

Buyer feedback: "Disappointed from the description I thought it was a real open painting, not an oil painting printed on canvas that said l love the picture"Buyer eBay message: "I am sorry after examining the item more closely I realise it is an Oil ...

item not recieved

I bought an item using the buy-it-now option. The seller told me it should not have been listed and that eBay had my £300. I have since been told that the 21-day time allowed for settlement had expired and the case is now closed despite my asking for...

Deleted items by Ebay

Hi Ebayers,I have been doing Ebay for a couple of years and I made some serious mistakes and Ebay punished my by deleted my 1200 items and those deleted items stayed in draft for 90 days and then they all disappeared, after the year my selling perfor...

Buyer made a false claim

Buyer failed to read the listing correctly and imagined an additional item was included. Threatens negative feedback if the additional item is not supplied and then leaves damaging negative feedback which eBay refuse to remove. This is a charter for ...

iPhone scam when selling

Hi all!I’m sure I’ll get a lot of, you shouldn’t sell phones on eBay responses and I now know this! I wanted to just share my recent experience and to make people aware of the scam I fell for. I sold my iPhone 13 to what looked like a legitimate buye...

Adding tracking details to multiple sales is a pain!

I often sell many items from my multiple listings (often 10-20 items once even 64!) but adding tracking number and carrier has to be entered for EVERY item . Why cant there just be a box `tick here to apply details to all items` It really is an issue...

Auction End Time

Can nyone please explain why my bid was not the winning bid on an item today? The auction was advertised as closing at 06.56 this morning. My bid was recorded at 06.55.59 yet the winning bid was recorded as 06.56.01. This is after the advertised end ...

An open message to Eve Williams CEO. Make them happy.

Good Morning Eve Can I ask you to reward those brilliant contributors to this board who give their time and expertise to help others. I am thinking of the likes of Vyolla,Tressygirl, 6bathrooms, Papso etc. Why don't you reward the top 5 contributors ...

Fedback problems ??

Bought an item but Ebay says i cannot give feedback, says no longer accepting feed back for this item ,BUT YET KEEPS SENDING ME a Email asking me to leave feedback ?? E bay needs to sort this out, .also im sick of ebay keep saying i have not left fee...

Restricted selling

HiI am a private seller and have been for the last 20 years. I have been restricted on numbers and amounts to list.eBay want me to sell more but I am now not allowed to reduce items to increase sales. Why is this as eBay increased my limit recently?Q...

Cancellation feedback

Recently bid in error and the seller was quick to cancel but Ebay still asked for the usual feedback including 'was it delivered on time' as though it was an actual purchase.I just added positive feedback and a comment. Not a real problem but it seem...

Sent an Empty Box after raising a case for non receipt

I bought an item on the 8th of October for £400 plus postage.Just over a week later, I raised an "item not received" request. A day later, tracking started showing it as in transit. Then an empty box arrived. I called ebay and they told me to escalat...

Postage when items relist

Just wondering if anyone is having the same problem as me. When my items resist they are doing so with the postage being changed which is a higher amount than when I first listed it. I am at a loss as to why and fed up of having to revise my listings...

Negative feedback from a buyer who kept the product

I'm having an issue with one of my recent sales on eBay. A buyer left me negative feedback, claiming that the item was not as described. Interestingly, the buyer kept the product and did not attempt to contact me or ask for a refund. I have sold seve...

the lengths someone is going to defraud us for a £3.50 item its so sad

we shipped a small funnel out last week, customer just sent us a direct message saying its broken and its cheap and they want a refund. they sent us a picture and the funnel is a totally different funnel.We manufacture from our own unique mold so its...

Account restricted indefinitely

Hi ive been permanently restricted for no apparent reason, I've sent of the documents such as proof of merchandise on several occasions and this morning was sent an email stating my account would be permanently restricted. I've had the account for ov...

Restricted items

Does anybody know we're all the restricted items end up I have sold several nice antique boxes which for one reason or another have been deemed restricted eBay have credited the buyer and I have kept funds but I just wonder were they all end up as th...

Prohibited Items

I was under the impression that edged weapons, bladed articles, were prohibited on ebay. I reported a bayonet being being described as a relic letter opener and was informed that it did not contravene listing practices !The listing was for a bayonet ...

Personal data

I have requested a report for all my personal data held by EBay, however half the reports either contain zero or states 'file couldn't be accessed'. (Customer support and communication report)Why??I have been told loads of rubbish over the last few w...

Amazon shopping integrated with phone apps. eBay not considered important enough. No wonder sales do

Most mobile phones these days come with pre installed software that you cannot uninstall unless your phone is rooted. One of these is Amazon shopping. It is installed on Samsung, Sony, Huawei, LG, Google etc. but eBay is not important enough to be co...

Purchase History

My purchase history has disappeared except for the most recent buy earlier this month (August 2024). When I click help and support it shows a picture of a polo shirt I bought (couple of months ago) that I want help with, but none of the suggested act...

My Item Description Looks Weird!

What has happened with item descriptions? Has the formating been updated by a two year old?!? The problem i: Words at the end of desscription lines are being split over two lines, as demonstrated above. Have tried correcting, but the split words just...

My buyer has duplicate feedback from several sources, should I be concerned?

Hi everyone, I'm an inexperienced ebayer so need your help! I have just sold a high value item and have not yet posted it out. I wanted to check if I should be worried about the following: My buyer has 100% feedback but several of the places where he...

offers

Does Ebay charge you if you put your item open to offers? I did it once and got charged for doing so, plus their transaction fees.Many thanks.

Buyer received different desktop

By mistake I sent different desktop to a buyer , he received and kept it , when contacted him he admited I refunded him the cost of the pstage in order to send it back to me , I post the right desktop to him , today he messaged me he wont be able to ...

Unfair review

I received a ludicrous review for a brand new item, with the tags removed and this was stated. The buyer contacted eBay and issued such a review -"SCAMMER BE AWARE!!!! Advertised as New, no tags, lots of wear and missing parts". This is absolute rubb...

Returning item

Vacuum Ear Cleaner. The seller says there is no battery. But the picture shows a small battery in the plastic box and the list of contacts confirm this. I am no good at sending a picture of the box contents and it seems where once I could phone for h...

Why are ebay using an invalid phone number for identity verification?

I have been trying to set up a new device for my partner and eBay is wanting to confirm identity. I get a message saying that I need to call 2086100157 and quote a security code which displays in the message. This phone number does not connect and al...

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