Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

My unnaceptable treatment from eBay chat

Subject: Community help needed discussion. My Experience – Unacceptable Service and Unprofessional Conduct Dear community please help me, this was part my complaint during chat for clarification.. can anyone help ? I am writing to formally escalate m...

FAKE silver coin

I purchased a "silver" coin and when I received it,it turned out to be a cheap fake.Because I contacted Paypal,ebay have closed the case,and removed my feedback warning other potential purchasers. Does ebay allow fake coins?

Ebay asks for documentation for my sold items

I am looking for some informations about this matter hence it is frustrated already, i have about 5k payouts stuck on hold now and this makes my founds very low so i had to put my ebay seller account under days away until this is sorted out. Ebay MC0...

Item not as described

I recently bought a used car engine that was said to be in good running oder & was reaching running temperature. This was fitted by a specialist mechanic. After it was fitted, the mechanic said that 2 of the injectors were not running properly & woul...

PRESENTATION DAGGER POLICY VIOLATION

I HAD A PRESENTATION DAGGER IN A BOX LOADED FOR SALE AND EBAY CLOSED IT AS A POLICY VIOLATION BUT SEARCHING EBAY WITH JUST THE WORDS-BAYONET OR DAGGER ,LOTS OF ITEMS ARE THERE FOR SALE WHY THE HIPOCRSY?

Ebay ignoring fake item reports

(Sorry if i put this in the wrong place, hate the update) So i've contacted a charity (big and known one) about items i do collect and they get them in regually but i've told them the ones that are fake but they have ignored and some how gone for ove...

Bought a Windows 10 installation USB on Ebay

I installed Windows 10 from a USB bought from, and still advertised on Ebay. The installation was successful and updates were downloaded from Microsoft and installed. However, closer inspection showed the new installation was looking for a 25 alphanu...

Attempted delivery back to seller

Hi there just wondering if anyone could help? Iam a little bit dyslexic so apologies if any grammar mistakes.I bought an item from a seller and then wasn't entirely happy with my purchase so decided to make a return using the QR code that was sent to...

Postage

Hi all, how much would it be to post shoes to spainThey are worth about £20, well under 2kg, and the buyer doesnt need them fastany pitfalls to look out for etcthank you! Timewarptel

The "ACCEPTED SOLUTION" button (on EBAY community forum) needs moving....

More than once I have accidentally clicked on the "ACCEPTED SOLUTION" button by accident. It appears to be because it is in exactly the same position as the "REPLY" button, and if one accidentally clicks on REPLY twice then it it comes up as "ACCEPTE...

Resolved! Multiple items should have been out of on hold but still are for Multiple days

I have been around for some time and I started selling digital keys for black ops 6 i sold all 4 now without anything negative or wanting a refund but there is no option for selling keys so I used postage and everytime I made a sell I would put is as...

seller not sent to my address (evri)

seller dispatched parcel after contacting a few days after purchase ,was out for delivery today by Evri ,tracking showed delivered with no photograph just the picture and name of courier, went back to the tracking and typed in my post code for full t...

eBay failed to protect my rights as a buyer

eBay's customer service proved to be completely inadequate and superficial in handling my dispute. Despite providing ample documentation to support my claim (including photographic evidence and message history), eBay ignored the evidence and made arb...

upgrade to business account

Has anyone attempted to upgrade to a business account. I have, it wont let me, says it doesn't recognise my bank account despite being on here for 3 years and it sending payments to my bank account.

Indefinite Selling Suspensions

I was 'indefinitely suspended from selling' a few weeks ago, despite having 100% feedback and providing eBay with all of the necessary documents. When I started reading what others have written after they received the same suspension, I noticed one p...

Guarantees

Colleagues Do you agree that all sellers selling items such as Watches, Kettles, Electrical items and Technological items, when listed as "New" whether with tags or not, whether boxed or not, should always be sent with a guarantee ... of at least one...

A buyer left negative feeback "by mistake" ebay won't remove it

Buyer feedback: "Disappointed from the description I thought it was a real open painting, not an oil painting printed on canvas that said l love the picture"Buyer eBay message: "I am sorry after examining the item more closely I realise it is an Oil ...

item not recieved

I bought an item using the buy-it-now option. The seller told me it should not have been listed and that eBay had my £300. I have since been told that the 21-day time allowed for settlement had expired and the case is now closed despite my asking for...

Deleted items by Ebay

Hi Ebayers,I have been doing Ebay for a couple of years and I made some serious mistakes and Ebay punished my by deleted my 1200 items and those deleted items stayed in draft for 90 days and then they all disappeared, after the year my selling perfor...

Buyer made a false claim

Buyer failed to read the listing correctly and imagined an additional item was included. Threatens negative feedback if the additional item is not supplied and then leaves damaging negative feedback which eBay refuse to remove. This is a charter for ...

iPhone scam when selling

Hi all!I’m sure I’ll get a lot of, you shouldn’t sell phones on eBay responses and I now know this! I wanted to just share my recent experience and to make people aware of the scam I fell for. I sold my iPhone 13 to what looked like a legitimate buye...

Adding tracking details to multiple sales is a pain!

I often sell many items from my multiple listings (often 10-20 items once even 64!) but adding tracking number and carrier has to be entered for EVERY item . Why cant there just be a box `tick here to apply details to all items` It really is an issue...

Auction End Time

Can nyone please explain why my bid was not the winning bid on an item today? The auction was advertised as closing at 06.56 this morning. My bid was recorded at 06.55.59 yet the winning bid was recorded as 06.56.01. This is after the advertised end ...

An open message to Eve Williams CEO. Make them happy.

Good Morning Eve Can I ask you to reward those brilliant contributors to this board who give their time and expertise to help others. I am thinking of the likes of Vyolla,Tressygirl, 6bathrooms, Papso etc. Why don't you reward the top 5 contributors ...

Fedback problems ??

Bought an item but Ebay says i cannot give feedback, says no longer accepting feed back for this item ,BUT YET KEEPS SENDING ME a Email asking me to leave feedback ?? E bay needs to sort this out, .also im sick of ebay keep saying i have not left fee...

Restricted selling

HiI am a private seller and have been for the last 20 years. I have been restricted on numbers and amounts to list.eBay want me to sell more but I am now not allowed to reduce items to increase sales. Why is this as eBay increased my limit recently?Q...

Cancellation feedback

Recently bid in error and the seller was quick to cancel but Ebay still asked for the usual feedback including 'was it delivered on time' as though it was an actual purchase.I just added positive feedback and a comment. Not a real problem but it seem...

Sent an Empty Box after raising a case for non receipt

I bought an item on the 8th of October for £400 plus postage.Just over a week later, I raised an "item not received" request. A day later, tracking started showing it as in transit. Then an empty box arrived. I called ebay and they told me to escalat...

Postage when items relist

Just wondering if anyone is having the same problem as me. When my items resist they are doing so with the postage being changed which is a higher amount than when I first listed it. I am at a loss as to why and fed up of having to revise my listings...

Negative feedback from a buyer who kept the product

I'm having an issue with one of my recent sales on eBay. A buyer left me negative feedback, claiming that the item was not as described. Interestingly, the buyer kept the product and did not attempt to contact me or ask for a refund. I have sold seve...

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Resolved! Multiple items should have been out of on hold but still are for Multiple days

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