Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Global Shipping - Overseas Payments held for 14 days - No Tracking Updates

The holding of funds from GSP for 14 days continues. I currently have 3 orders with no tracking updates. All sent by Royal Mail 1st class tracked. The usual - tracking is updated to RM Midlands depot - then Nothing.Ebay blames Royal Mail "glitch" - R...

Slow Sales

Currently finding selling on Ebay is very slow to dead. Are people moving to other platforms?

Sales dropped 100% ??

Hello can you tell me what's happened. ? Last 3 weeks no sales no bids no offers . ?? Usually busy. ,80 items.? No views nothing ?? Thanks.

Vendrors Deliberately Lying!

Why do eBay repeatedly allow vendors to lie?I am in the UK and ONLY want to purchase from the UK, so why when I select UK only do I keep finding my purchase now comes from China and takes a month?If a vendor claims to be UK then I should not have to ...

Classified ads security risk

I've complained to ebay about the need to provide so much information when replying to a classified ad as this seems like a major security risk to me but they seem to have no idea what I'm talking about. eg when reply to a vehicle ad in classified it...

Ebay says they notify hmrc when a private seller passes £135 in sales. Makes no sense to me.

An ebay advisor just told me that they notify hmrc once a private seller has sold £135 worth of their own goods. Anyone else aware of this dribble?

No response from seller after item failed

I purchased an item last April which had a 2 year warranty, the item has failed, initially the seller was communicating with me but has now stopped, I contact eBay who said I should try my credit card company to initiate a despite, credit card compan...

Invoicing Still Broken

Has anyone had a recent e.t.a. from eBay on when the invoicing system failure will be fixed? I spoke to eBay a couple of days ago who said they are working on the failure but no e.t.a. I've been unable to send any invoices for 5 days after an 'upgrad...

Digital records hmrc

HMRC SNOOPING EBAY PRIVATE SALES; what next!!?

HMRC

Hi there Does anyone know how far back, the historical information goes, that Ebayhave submitted to HMRC?? To be honest i'm bricking it at the moment.regards c4ri4n

eBay Rewards Dishonest Buyers via Buyer Protection

I sold a (brand new with labels) Mango beige denim playsuit and clearly described it as denim, even using the word 3 times in different places including ‘fabric type.’ I listed it for half the price but accepted her offer of 33% less. Posted it strai...

Delivery

Hi. Hoping you can help. I have a number of items that have clearly been delivered as positive feedback has been given. However, they are not showing as delivered yet with the new eBay payment system are eBay going to pay me for these items or do I n...

eBay does not give sellers money............

NEARLY THREE WEEKS AFTER EBAY TOOK MONEY FROM MY BUYERS - AND STILL EBAY WILL NOT REALEASE MY FUNDS - WITH NO REASON WHATSOEVER. 100% GOOD FEEDBACK ON MY ACCOUNT. NO ACCOUNT ISSUES WHATSOEVER. FEEDBACK SHOWS ITEMS HAVE BEEN DELIVERED AND BUYERS ARE V...

Feedback Removal Refused

I recently listed some childhood items of particular interest to prospective buyers. I have always sold personal items to UK only, making sure that my preferences are set correctly. When these items went live, I started getting a few messages from eB...

Offers 48hrs 96hrs??🤔

Am I the only one annoyed by this?When you go to send an offer to someone it says the offer will be valid for 48hrs,but when sent it says 96hrs and in turn locks your advert for 96hrs for editing etc.Happens on both the app and browser. It's been hap...

Could private sellers reduce buyer protection fees by doing this?

Hi, Just asking this out of curiosity. For private sellers a Buyer Protection Fee is added to the cost of the item but not including the postage.So, for example, if a private seller lists an item for £100 including postage then the Buyer Protection F...

Resolved! Order had courier included. Paid for by the buyer who then changed his mind and collected instead.

Order had courier included. Paid for by the buyer who then changed his mind and collected instead. Problem is the order shows despatched but I cannot complete the delivery to get paid. Buyer has given positive feedback and says the goods are fine. So...

No orders after ebay new roles of buyer protection money.

Hi,All individual seller who were selling well have this issue of no orders after the ebay new rules of buyer protection charges? how is it going to impact the sellers performance or solutions for it?

Unfair

I purchased an item with 256GB memory and when item arrived it was 128GB memory, contact the seller and now noticed that description change and even the item listing changed with no mentioning of the 256GB anymore

Resolved! Ebay order arrived but cartoon only had bubble wrap

Yesterday I received a package but on opening it found a pack of bubble wrap instead of an Amazon Kindle Scribe I bought. Seller says he definitely sent it but Royal mail slipped it through the letterbox and I was the person to open it and there wasn...

Obtaining a payment from my Private ebay Selling A/c credit

eBay seem to recently made it more difficult to obtain fund payment from my selling account balance. I seem to correctly follow the convoluted instruction, but only manage to finally return to their original advice without success. I hope I'm not the...

I'm getting a message from DRS

For some reason, I'm being called something else other than my own name. Said that I need to refer to a self serve on the drs website about ebay with a reference number and emailed passcode. I, for one do NOT have anything to do with what is supposed...

How can Buyers actually verify UK manufactured Supplements?

This is meant to initiate a constructive discussion, food for thoughts so to say, for people who ponder about the same thoughts: I as many others, purchase Nurition Supplements on eBay on a regular base, due to eBays' fantastic search function (compa...

USA marvel comics

HiI am a UK of marvel comics. I have a monthly budget for comics and looking to buy from eBay I am wondering if there's any USA dealers who don't use global shipping as it does not combine postage. Or any who use global shipping that can combine post...

EBay marketing - you might like this

Why when I’m searching for a brand of handbag called Lupo does eBay tell me I might be interested in a Lupo VW car? why when I’m looking for a size 10 shoes, in any brand does eBay recommend shoes in that brand in smaller sizes I’m never going to be ...

return came back damaged

Good evening , i sell 1 month ago a phone i sell it for part because it was blocked and about a couple of day later the seller request a return , he said that the phone was blocked mdm and the camera was blurry so he send back the phone very well pac...

Issues completing eBay sales with offers and counter offers...

I have been experiencing ongoing issues with completing transactions from offers received and counter offers sent/ received. This has been a continuing issue since last year when eBay changed its check out process in order to keep listings live until...

No Reply From Seller

Hi all I purchased a laptop in december it comes with a 1 year guaranteeBut it has gone kaputI have been trying to contact seller, but no reply in messages They are still trading as can see they have stuff up for saleWhats my best way to try and get ...

Sent two parcels overseas and they being sent back to me ?

I sold two items this month. One was sent to a buyer in Germany and the other was sent to a buyer in Italy. I made sure the declaration form was on both parcels and filled out correctly. It’s been almost 3 weeks and the parcel to Italy is still sayin...

False and Misleading Claims

Dear eBay Customer Support Team,I hope this message finds you well. I am writing to formally request your assistance with the removal of negative feedback left on our account by a buyer regarding order number 20-12531-37310 (Return ID: 5283497409, Bu...

Seller News: July 2025

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Resolved! Order had courier included. Paid for by the buyer who then changed his mind and collected instead.

Resolved! Ebay order arrived but cartoon only had bubble wrap

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