Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

here we go AGAIN

NOW i cant change locations , i do NOT want to waste hours trawling through other countries when looking for items in the UK stop changing the format every five minutes

Issues completing eBay sales with offers and counter offers...

I have been experiencing ongoing issues with completing transactions from offers received and counter offers sent/ received. This has been a continuing issue since last year when eBay changed its check out process in order to keep listings live until...

Ebay scam

I see we have a new tactical scam from Ebay themselves today! They tell you there is a balance to spend but when you go through to actually buy something with your 'ebay funds' it says oh you have no funds so choose another payment option !! Hahaha h...

Private seller with “update your account details” in red on your selling page? I’ve been through it!

Okay, I’m gonna tell you what happened to me after I saw the dreaded red banner with “update your account details” in my Sellers Hub. So pretty much immediately after my 28th sale I get the dreaded red banner saying “please update your account detail...

Resolved! Watchlist

Hi everyone . Please can anyone tell me why watchlist items stay showing in the main watchlist after categorising them into custom 'groups'? I don't know if I'm supposed to delete them from the main watchlist after 'moving' them into the custom 'grou...

Adding tracking details to multiple sales is a pain!

I often sell many items from my multiple listings (often 10-20 items once even 64!) but adding tracking number and carrier has to be entered for EVERY item . Why cant there just be a box `tick here to apply details to all items` It really is an issue...

need help

how can i find saved items for late

Refund for lost items dpd packlink

Hello everyone,so one of the parcels has been lost in parcelshop and my question is if I get a refund for lost mail I get a full price of the item then I send the refund for buyer but i stay without the item and without the money for it,can i somehow...

USB - C type advertised but USB - A type received

I ordered a USB - C type charging cable for a Samsung A14 5G, the charging cable was advertised as a USB - C type charging cable but USB - A type was delivered to me, the seller has accepted I can send it back even though he states it is a C type. Th...

Free listings for business sellers with NO shop subscription

Hi there. Are there any free listings for business sellers who don't have a ebay shop? I am a business seller and curently pay basic shop subscription and have 250 free listing allowence per month. But don't need that many and wondering if I would ha...

Returns / refunds

Just sold an item and eBay have informed me that the buyer wants a refund and they havegone ahead and refunded him and the item will not be returned. How can they refund and thennot get the item sent back. At the moment I have lost the money and the ...

Message about Vat

I have been told bidders on my items are receiving emails saying they will be charged 20% vat. im uk based so are the bidders/buyers ... this is affecting my listing and I could lose a sale as my bidder is going to withdraw bid?? HELP

ebay say someone has tried to access my account

ebay have emailed me and indicate that someone has tried to access my account.So they put a hold on my account and advised me to change my password.When i try the screen says it will send a text with a 6 digit code to my phonebut the phone number sho...

Buyer not receiving my replies to their Messages

Buyer has payed for and received my item.They have massaged me asking some questions. To which I replied.They have again messaged to say they have not received a response and are considering askin for a refund.I again replied but have received nothin...

0% VAT on invoices for international buyers

Hello, I hope someone might advise.As for the last couple days there is no VAT added to international buyer invoices (USA, Canada).Has something changed? I was always able to print invoice and see that buyer has paid VAT or Sales Tax on their purchas...

Live Chat is unavailable

I have tried for so many times to connect with live chat agent of eBay for that is shown as hide only call services available but that only US and Canada, please someone help me for this.

trust device

stop idiotic emails re " do i trust this device " yes i do IDIOT WHY DO YOU THINK I AM USEING IT *bleep* !

Buyer received different desktop

By mistake I sent different desktop to a buyer , he received and kept it , when contacted him he admited I refunded him the cost of the pstage in order to send it back to me , I post the right desktop to him , today he messaged me he wont be able to ...

Lies - But so what just gives us money. eBay is a bit bleep.

How do you report an item when copying and pasting this is not allowed:-Our product capacity is large, if the huge capacity (MAH) is printed on the power bank, it can not be allowed to transported by the aircraft, so our products are not printed capa...

Amazon shopping integrated with phone apps. eBay not considered important enough. No wonder sales do

Most mobile phones these days come with pre installed software that you cannot uninstall unless your phone is rooted. One of these is Amazon shopping. It is installed on Samsung, Sony, Huawei, LG, Google etc. but eBay is not important enough to be co...

New private seller changes - Feb 2025

So as of 4 Feb, eBay will now hold onto private seller monies until after delivery confirmation which, if there is no such confirmation could be 14 days plus. Private sellers in addition have to request payout (and have since Oct 24 I think). While t...

EBay marketing - you might like this

Why when I’m searching for a brand of handbag called Lupo does eBay tell me I might be interested in a Lupo VW car? why when I’m looking for a size 10 shoes, in any brand does eBay recommend shoes in that brand in smaller sizes I’m never going to be ...

Need Help with Listing Visibility – My Products Are Not Showing Up in Search

Hi Everyone, I have been posting a few products for the past two weeks, but I am seeing very low impressions and almost no views. I am wondering if my listing is optimized properly or if there is a setting I am missing. I have used relevant keywords ...

Looking for UK eBay users for my Master’s project survey

Hi everyone, I hope it’s alright to post this here. I’m currently a postgraduate student at University of Edinburgh conducting research for my Master’s dissertation. My study explores how UK consumers perceive buying second-hand products on eBay, foc...

I don't know whats worse, buyer protection fees or tax declaration for selling my own personal goods

What is going on with ebay are they trying to get rid of private sellers like myself. They adding buyers protection fees making it even harder for us to sell and they making us use their postal services which does nopt cover the cost so we losing out...

can not access my previous orders

can not access my previous orders why??

Resolved! revert to classic eBay layout

My eBay layout has suddenly changed; the categories, etc are all on the left hand side in list format, and I have to scroll down for every time to get to see the items as per 'classic' layout. I've logged out and back in, etc, and there seems to be n...

Survey sent by ebay

I received an email from ebay to complete an online video survey - taking around 30 minutes. Once finished I had to wait until the survey uploaded but theat never happened - still stuck on starting to upload over 1 hour later. I tried a 2nd time with...

Fedback problems ??

Bought an item but Ebay says i cannot give feedback, says no longer accepting feed back for this item ,BUT YET KEEPS SENDING ME a Email asking me to leave feedback ?? E bay needs to sort this out, .also im sick of ebay keep saying i have not left fee...

Return label for buyer

Can some one help. I want to send a return label to a buyer in Switzerland ebay on the return says download the label pick a courier. Well I don't know were to start I thought it was going to be easy. No it is not please help.