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Seller News: July 2025

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Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

User avatar by • Employee (Retired)
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Buyer Protection Fee explained

Lots of upset about this so here is my summary of the key points and why I am considering ending 24 years of selling on Ebay:1) Ebay is losing customers to Vinted and other market place sellers and seems to be copying Vinted policies such as Free Lis...

Buyer protection fee

Hi there, just wondered if anyone else (private sellers) have noticed their sales dropping since this buyer protection fee was introduced? I've also been receiving lots of low offers - obviously some buyers are offering low to incorporate the fee and...

Return label for buyer

Can some one help. I want to send a return label to a buyer in Switzerland ebay on the return says download the label pick a courier. Well I don't know were to start I thought it was going to be easy. No it is not please help.

Simple delivery (Arrrrrrrrrgh)

Please help.I'm creating a listing for the first time in ages, trying to get my head around the delivery.Whilst creating the listing, and choosing the weight etc . The postage on the listing prior to going live says £7.19 However when I preview my li...

Receiving of unsolicited items

I have received an item of clothing from where and who I have no idea !! The sender's reference number on the label doesn't register anywhere within e-Bay nor his name so I am stumped as to who to send my query to ? Am I allowed to give it to a chari...

Resolved! Fake Bullion Bars

Bullion Buyers Beware.Several listings currently spotted with Fake Platinum and Silver 1oz Fortuna and Johnson Matthey Bars.Have alerted Ebay with negative results. They just dismiss it despite me telling them I have collected these bars for 40 years...

Simple Delivery does not list small parcel size so discounts buyers selecting royal mail.

Simple Delivery does not list small parcel size so discounts buyers selecting royal mail. I already have a problem with shops accepting evri parcels with just the large and heavy ones i send on a daily basis so i use royal mail for the small ones. If...

User avatar by • Contributor
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  • 4 kudos

Mark as despatched button disappeared

Just sold an item, and sent it this morning, went to the drop-down menu in order details to 'mark as despatched' only to find this option has disappeared and eBay are steering me in the direction of purchasing there prepaid label. (I don't need a lab...

Importing Ebay buys from Japan

I'm noting that buying items from Japan does not mean paying VAT or other taxes at the time of purchase. I've also received a few smaller buys from Japan recently, and NOT been charged import duties. Am I being too optimistic to think a Wrist Watch b...

Dodgy return address

I bought a car boot tidy recently, but its not as shown in the photos. Some velcro is missing that is essential for securing the bag to the boot liner, preventing it from falling over. When I started a returns process, the return address is as follow...

Search engine is now rubbish - why

Why is the search engine now rubbish - it is very clucky, keeps resetting and is so difficult to use the filters - clicking one part at a time - older version was great to streamline - now its a complete pain and actually turns you off using ebay at ...

NO INVOICES OR SALES

HI CONTACTED EBAY TOOK 2MIN TO SPEAK WHY NO INVOICES FOR BUYERS WAS TOLD MAJOR PROBLEM AT EBAY DONT KNOW WHEN IT WILL BE SORTED !!!!!!!!!!!!!!!11, PASSED ME ONTO EXPERT WHO DIDNT KNOW EITHER. ALSO ALL UK SALES HAVE HIT THE FLOOR ALSO SOME FOREIGN BUY...

choosing postage

im presently listing some postcards but struggling with postage options, i have selected package size upto 100g / letter and it automatically states buyer will pay rates starting from £2.70 . The cost would never be 2.70 for a basic postcard but ther...

Ebay scam

I see we have a new tactical scam from Ebay themselves today! They tell you there is a balance to spend but when you go through to actually buy something with your 'ebay funds' it says oh you have no funds so choose another payment option !! Hahaha h...

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here we go AGAIN

NOW i cant change locations , i do NOT want to waste hours trawling through other countries when looking for items in the UK stop changing the format every five minutes

POSTAGE ADVICE ??????????

When, if ever are ebay going to sort their so called integrated postage advice.Whether its evri, Royal mail or whoever they give misleading mixed advice.ebay and postage firms site advice varies including emails, on its way, out for delivery, delayed...

Global Shipping - Overseas Payments held for 14 days - No Tracking Updates

The holding of funds from GSP for 14 days continues. I currently have 3 orders with no tracking updates. All sent by Royal Mail 1st class tracked. The usual - tracking is updated to RM Midlands depot - then Nothing.Ebay blames Royal Mail "glitch" - R...

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