Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Community Platform Suggestions & Feedback
Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...
USA marvel comics
HiI am a UK of marvel comics. I have a monthly budget for comics and looking to buy from eBay I am wondering if there's any USA dealers who don't use global shipping as it does not combine postage. Or any who use global shipping that can combine post...
EBay marketing - you might like this
Why when I’m searching for a brand of handbag called Lupo does eBay tell me I might be interested in a Lupo VW car? why when I’m looking for a size 10 shoes, in any brand does eBay recommend shoes in that brand in smaller sizes I’m never going to be ...
return came back damaged
Good evening , i sell 1 month ago a phone i sell it for part because it was blocked and about a couple of day later the seller request a return , he said that the phone was blocked mdm and the camera was blurry so he send back the phone very well pac...
Issues completing eBay sales with offers and counter offers...
I have been experiencing ongoing issues with completing transactions from offers received and counter offers sent/ received. This has been a continuing issue since last year when eBay changed its check out process in order to keep listings live until...
No Reply From Seller
Hi all I purchased a laptop in december it comes with a 1 year guaranteeBut it has gone kaputI have been trying to contact seller, but no reply in messages They are still trading as can see they have stuff up for saleWhats my best way to try and get ...
Sent two parcels overseas and they being sent back to me ?
I sold two items this month. One was sent to a buyer in Germany and the other was sent to a buyer in Italy. I made sure the declaration form was on both parcels and filled out correctly. It’s been almost 3 weeks and the parcel to Italy is still sayin...
False and Misleading Claims
Dear eBay Customer Support Team,I hope this message finds you well. I am writing to formally request your assistance with the removal of negative feedback left on our account by a buyer regarding order number 20-12531-37310 (Return ID: 5283497409, Bu...
IGNORANT EBAY !
WHY has ebay made ot IMPOSSIBLE to contact them direct ? Is it becsuse the are being comission by the sellers that tip is off snd therefore hsve no interest in helping us. Making ebay FRAUDULENT, ACCESSORY TO DEFRAUDING CUSTOMERS.
Changing Pics on Newsletter
HiI don't know if anyone can help me with this but we send out a newsletter every week and I want to change the photos on it as they're products that I either no longer have or just fed up of looking at but when I try to amend it I can change the tex...
Have eBay shot themselves in the foot with their new terms for Private sellers?
The new conditions for sellers to get paid only after two (or three days) after the item is delivered is yet another example of Corporation poor planning driven by the account executives in the company who understand figures but have no ideas when it...
Can’t get any help from e bay!!!
Ordered a rear window seal for my car, seller messaged picture of the rubber which looked wright so ordered. Arrived way too small for the window. So messaged seller no reply. Opened a case which was then closed. Can’t get any help to sort this out h...
SELLING BLACK LIST
We have just received this letter from *** banning us from selling their products on eBay and suggesting that we set up our own e-commerce website or use Amazon. If we don't comply by the 31/3/2025 they say that they will take legal action against us...
Refund not received
Having twice made a purchase from a seller & both times they failed to post the item then offered me inferior goods as a compromise which I refused & asked for a refund & criticised their diabolically poor customer service as a result they are quite ...
Refund
How do I get a refund for a item bought new and has become faulty after a few months?
Feedback Link - Request
Hi All, Not sure if eBay Dev's monitor this section, or where to submit a website suggestion... With feedback being such an important aspect of the eBay model, it would be so much more convenient if there was a direct "Feedback" link under the "my eB...
ebay's UK policy on sale of Train Tickets needs up-dating
Hello ebay (hopefully someone listening), I believe your Travel Ticket Policy for UK train tickets needs up-dating. It does not reflect the up-dated National Rail "National Conditions of Travel" (April 2024) which now allows the transfer of tickets f...
Lies - But so what just gives us money. eBay is a bit *bleep*.
How do you report an item when copying and pasting this is not allowed:-Our product capacity is large, if the huge capacity (MAH) is printed on the power bank, it can not be allowed to transported by the aircraft, so our products are not printed capa...
Feedback Policy
Back in July 2024 ebay stated on the announcements board that they would be making changes to the feedback policy. Although they have made changes to the policy and it clearly states that they will look at every feedback individually before they come...
No confirmation of delivery on dashboard
Just checked another few items sent on Tracked 24, the Royal Mail have confirmed delivery but nothing showing as being delivered in tracking on my dashboard. Given the fact me do not recieve payment from the 4th February until confirmation of deliver...
parcel delivery progress
With the upcoming change to we only get paid on proof of delivery. Why are my Tracked 48 items showing no progress on my dashboard, when half of them have been delivered. EBay want to get their act together, they call this an improvement, what a joke...
new to ebay, but am trying ti find way to get them to phone me about query.have had such contact bef
how do i get ebay to ring me?
charged for a item that never turned up
iv been robbed by EBAY for a item what never turne up, the best part was i asked a for a signed del note and was shown a picture of a parcel , so now the crooks have closed the case, Amazon here i come
Item not delivered
Item not in box delivered eBay have not helped me
Royal Mail 48 hour tracked
Hello,I sent an item by Royal Mail 48 hour tracked. The buyer claims they did not receive it. The Royal Mail tracked info shows that it was delivered with a photo of where it was left. The buyer still wants a refund. Do I have a case not to give a re...
Evri charges
I am trying work out evri.com postal charges for 2.3kgs package. What postage should be and what it comes out at is 2 different things.It is giving me a very cheap prices when I log in with my name on evri.com, not what I think it should be.Has anybo...
Outpricing for buyers and sellers.
I offer items of clothing when I am clearing out. I also offer hand crochet and knitted item for next to nothing for those who appreciate hand crafted items. I accepted recently £5 offer for a pure new wool hand knitted beanie and I only chargeed £2....
Non payers
Is anyone else having trouble with non paying bidders. Also does anyone else think buyers get too long to pay, it takes an age to go through the process and then you can't leave negative feedback
Resolved! If an ebay return request was started but the item isn't returned, do I receive held payment?
As per the subject title. So for context, currently payment for my item sold is being held as the buyer wishes to return the item.In my item listing I have stated; '14 days return. Buyer pays for return postage.'This is the communication received fro...
Buyer paid through ebay and collected but claimed they haven’t collected
Hi, So I sold an item for collection worth £350 and they buyer collected it and paid via eBay payment system. The conversation on the eBay app was to meet up at the specific time and he sent his number through an image but after we meet up he send a ...
taking buyer to small claims court
I’ve sold a factory sealed item on ebay and didn't accept returns, they immediately claimed the item was fake and requested a refund after opening it and using it. ebay is saying they cant confirm wether the item is fake or not which i understand but...
Featured Posts
| User | Count |
|---|---|
| 12 | |
| 10 | |
| 10 | |
| 7 | |
| 7 |
