Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Community Platform Suggestions & Feedback
Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...
eBay Counterfeit Goods
I've been searching for a particular golfing brand on eBay recently, J.Lindeberg to be precise. I'm minded to just put this post on, hoping that someone from eBay might actually read this themselves and give me an answer, a genuine truthful answer al...
Spam Email!
I've received a very genuine looking email saying that I had purchased a smart TV for £1,153.75 from adam-8 today (4th July). I mistakenly opened the email but I haven't clicked any of the content. I've checked my bank balance and all seems OK. The e...
GLITCHES, Errors & functionality!
I thought I would begin to document every time there is a glitch and something doesn't work properly. I don't know why.5 Aug 2024 - Could generate a postage label (re-tried thre times, and refreshed the page).5 Aug 2024 - Unable to post this on the m...
Swamped with reminders
Hi Folks. I have been on Ebay before & just re joined . I remember being swamped & pestered by emails & reminders from the site of pages & items I had clicked on. How do you reduce the volume of them as I don't want to go through it again? Can you? A...
how would you rate this item
Sorry sellers ,,due to ebays' new 'how would you rate this item' 1 to 5 stars,being a compulsory rating before i can leave positive feedback,then in future i won't be leaving any feedback.Ive noticed not all sellers have this extra rating.
Genuine Apple iPhone charger cable
I want to buy a Genuine Apple iPhone charger cable for my iPhone 7+.I search using the words in the title of this post and I get only immitation chinese *bleep* masquerading as "Genuine CE marked" or other such twaddle.Any ideas on how I can find wha...
Help needed
I purchased a Rigel Smok 230watt vape mod on 10th Sept 2023. I used it everything was fine then it just went off and would not come back on. I contacted the seller they asked me to open a return request which I did. They closed the return request min...
Out of offie
How do I contact ebay to complain about a seller that won't anwer my emails about faulty goods? They keep sending an out of office email and now thr goods are out of the 30 day return window.
Any word Any order Search is not saving correctly
When I save a search that has used 'Any Word Any Order' and select email notifications the search actually saves as 'All Words Any Order'. This means that there are usually no results to show. This is bad news for me, bad news for sellers and bad new...
Item recall notice
Ebay have notified me of a product recall for an item purchased 3 months ago ! The manufacture knows nothing of this recall and as it is a healthcare item has mounted their own investigation claiming the warning is false . I suspect ebay have a probl...
Listings taking two days to appear
Everything I list takes two days to appear. No views and no sign of them when seaching. Auctions are a waste of time now as I'm losing two days worth of views and possible bids.
Missing items out of your shop
Hi is anyone else missing there items, anyone got any ideas to fix it
Moldavites/Meteorites from China
All Moldavite pendants from China are just manmade glass, real moldavites cost a lot, if it is very cheap it is FAKE
ebay will steal your money
Have bought and sold on ebay for 18 years with 100% feedback and nearly 900 score. They claimed they could not verify my identity even after supplying driving license, birth certificate bank statement and utility bill. Their answer permanently suspen...
Anyone else sad that free collections is ending?
After having free royal mail collections for ages now and it was extended a few times which was so amazing the thought of getting "those looks" after the 30th june when I walk into the post office is daunting..... is anyone else hoping it will be ext...
Is there a company affiliated to you
Is there a company affiliated to you called eBay IMG Human Resources, or are there fraudulent countries?
HMRC
Hi there Does anyone know how far back, the historical information goes, that Ebayhave submitted to HMRC?? To be honest i'm bricking it at the moment.regards c4ri4n
return came back damaged
Good evening , i sell 1 month ago a phone i sell it for part because it was blocked and about a couple of day later the seller request a return , he said that the phone was blocked mdm and the camera was blurry so he send back the phone very well pac...
postage
Yet one more seller with the VA tracking number not recognised, ended up with a proof of posting certificate,well done eBay, perhaps you can explain how we are going to get paid ?
Buyer returned item now lost in post and funds returned to Buyer
Buyer sent item back through Royal mail but item now lost. Refund sent back to Buyer. Have started 2 claims through post office and no response nearly 4 months on. Ebay no help whatsoever.
Feedback Link - Request
Hi All, Not sure if eBay Dev's monitor this section, or where to submit a website suggestion... With feedback being such an important aspect of the eBay model, it would be so much more convenient if there was a direct "Feedback" link under the "my eB...
Negative feedback from a buyer who kept the product
I'm having an issue with one of my recent sales on eBay. A buyer left me negative feedback, claiming that the item was not as described. Interestingly, the buyer kept the product and did not attempt to contact me or ask for a refund. I have sold seve...
Prohibited Items
I was under the impression that edged weapons, bladed articles, were prohibited on ebay. I reported a bayonet being being described as a relic letter opener and was informed that it did not contravene listing practices !The listing was for a bayonet ...
offers
Does Ebay charge you if you put your item open to offers? I did it once and got charged for doing so, plus their transaction fees.Many thanks.
item returned back due to incorrect address
hi all I sent an item in good faith Royal Mail international signed for, to an address in Toronto Canada. It has been returned as the post have said the address is incorrect.. "Incorrectly addressed. Returned to sender." I used the address supplied b...
Defects - Resulting from eBay / Shopify App Errors
We have had 4 defects over the past year and they have reduced our seller rating from Top Rated to Above Average. The defects resulted from using the eBay Shopify App (which has been discontinued by eBay). In short, the eBay app failed to update stoc...
Simple Delivery. Argh…..
I hate Simple Delivery. Why change your original postal services. It was easy. Everyone knew where they stood, I along with very many others are leaving eBay after many years!
Lowest price Royal Mail Large Letter on Simple Delivery is excessive
I just sold a low cost item for which I had listed the Royal Mail postage as £1.90 (large letter on-line rate). Under "Simple Delivery" Ebay has changed this to, and charged my buyer, £2.70. I know this is only 80p more but for a sale of a couple of ...
The new fees to be added to buyers are way to expensive
The new fees to be added to buyers are way to expensive, I am a seller & eBay think we are dumb, wow !! no fees for sellers lol , but just double the fees and put it on the buyers end will still mean I would have to sell an item for the same price if...
Selling bespoke paintings on eBay.
I wish to sell bespoke pet portraits on eBay. I have drafted an ad. but am foxed by how I get paid. Buy it Now would infer that I get the money right now but that is imposible with a bespoke painting as it wont be completed until after I have a photo...
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