eBay

Trying to communicate with eBay's Team

Hi there, l've just private messaged Kat one of the community leaders but l get the feeling the eBay Team's private messages are automatically switched off otherwise the eBay team's browsers would probably crash from all the private messages each tim...

Is it safe to use the Global Shipping Programme at the moment, for fairly valuable items?

I am planning on listing some fairly valuable items and really wanted to be able to send to the USA. Does anyone have an advice please. Thank you.

Purchase Report

Im trying without sucess to see if its possible to create a downloadable report of all the purchases I have made with the sellers name and amount paid. As yet cant find any way of doing it. Any solutions gratefully accepted. Thanks

Account suspended

Hi been with eBay for over 20+ years , mainly just buying , but have sold items years ago with 0 issues . Out of the blue today ,I received an email stating your account has been permanently suspended ,your actions put the community at risk or wordin...

how would you rate this item

Sorry sellers ,,due to ebays' new 'how would you rate this item' 1 to 5 stars,being a compulsory rating before i can leave positive feedback,then in future i won't be leaving any feedback.Ive noticed not all sellers have this extra rating.

Senders fail to update buyers on delays in sending, resulting in negative feedback

Senders fail to update buyers on delays in sending, resulting in negative feedback. Ebay should automatically ask sellers why items have not been dispatched, and change a sellers listed dispatch times to reflect their performance. Easy software chang...

Defects - Resulting from eBay / Shopify App Errors

We have had 4 defects over the past year and they have reduced our seller rating from Top Rated to Above Average. The defects resulted from using the eBay Shopify App (which has been discontinued by eBay). In short, the eBay app failed to update stoc...

How can Buyers actually verify UK manufactured Supplements?

This is meant to initiate a constructive discussion, food for thoughts so to say, for people who ponder about the same thoughts: I as many others, purchase Nurition Supplements on eBay on a regular base, due to eBays' fantastic search function (compa...

eBay failed to protect my rights as a buyer

eBay's customer service proved to be completely inadequate and superficial in handling my dispute. Despite providing ample documentation to support my claim (including photographic evidence and message history), eBay ignored the evidence and made arb...

Should I take eBay to the small claims court?

Long story short, ordered item off eBay. Seller posted item, provided a tracking link. Item is delivered (not to me obviously) - Royal Mail takes a photo of the item as proof of delivery, visible on the photo is the address on the label, which is ver...

Lying Advert Shown Everytime I Checkout - You Have Scored 5 Rewards

Now everytime I checkout I see an advert that is disguised as an eBay perk. I am told I have won 5 rewards, furthermore I am told to Redeem £15 Cashback, win £2000 Visa Gift CArd and More then I am urged to CLAIM NOW (eg click on the advert) When I c...

the lengths someone is going to defraud us for a £3.50 item its so sad

we shipped a small funnel out last week, customer just sent us a direct message saying its broken and its cheap and they want a refund. they sent us a picture and the funnel is a totally different funnel.We manufacture from our own unique mold so its...

Available funds and total earnings

Hello there, Hope all's well on your side. I have just started selling on eBay and I’m so baffled by the way it works. It says my order earning is £11.98, yet when released, it was £6.20. Do I not get the full £11.98? Are there any other fees that I'...

Buyer Protection Fee explained

Lots of upset about this so here is my summary of the key points and why I am considering ending 24 years of selling on Ebay:1) Ebay is losing customers to Vinted and other market place sellers and seems to be copying Vinted policies such as Free Lis...

Authentication Team

I have just had an item returned from the Authentication Team worth 1400.00. When I ipened the box nothing was in there. Not getting any joy from Ebay. Anyone else had this problem. Will have to sue them. Another long winded process coming up I dares...

Returning item

Vacuum Ear Cleaner. The seller says there is no battery. But the picture shows a small battery in the plastic box and the list of contacts confirm this. I am no good at sending a picture of the box contents and it seems where once I could phone for h...

Personal data

I have requested a report for all my personal data held by EBay, however half the reports either contain zero or states 'file couldn't be accessed'. (Customer support and communication report)Why??I have been told loads of rubbish over the last few w...

Worst Customer Service Experience & Unfair 2-Step Verification Policy

I honestly never thought I’d say this, but eBay’s customer service has been one of the worst experiences I’ve had on any platform especially compared to Amazon.I’m completely locked out of my account because I no longer have access to the old phone n...

Confirmation email

I've brought loads of stuff off ebay and always get a confirmation email from ebay. But yesterday I brought a dvd and I never got a order confirmation. It says I've paid for the item and the money has been taken but I'm just a bit worried as I never ...

eBay changes

Often eBay UK feels to me like a testing ground for eBay.com - for example automated feedback has just started to roll out in the States; and they are dreading promotions' fees becoming disassociated from actual sales or halo sales (like ours are now...

My hobbies

Needed suggestions

Does anyone suggest me some books or guideline about the surrogacy parenthood. I found https://fiv-et.it/ but it is on the Italian language.

About Me Page

Hello fellow ebayers!! I wondered if anybody knows of a link to a Create An About Me Page using HTML guidelines? I know what I would roughly like to say about myself and what I sell etc, but it would be good to add in some extras. Thank you!!! Have a...

Won then lost

I bid and won then the auction re-opened and someone else won. I bid with 4 secs to go (ebay clock and radio clock synced) with a green win sign then auction reverted back by 9 secs. Not sure whether eBay corrupt or their software-yet again- is *****...

cannot send message .Send button grayed out

Now I know why I cannot send message button grayed out I am not a Crook -98% Buyer 1011 feedback ratings 100 % Buy and Pay at the same time ,Haven,t sold anything for about 7 years Never sent anything back -No Negative feedback ever given.Ebay loss ,...

Adding tracking number to multi item order.

I often send orders that consist of many different items and when I want to add the tracking number ebay presents me with a table into which I have to enter both the tracking number and the service used separately for every item in the order. This is...

Model Railways pages screwed up.... Again

Yet again the Model Railways pages have been screwed up, rendering them almost useless. Modellers are often not looking for specific items, we just want to browse what's for sale and if somethng of interest truns up maybe buy it. Specifically in O ga...

here we go AGAIN

NOW i cant change locations , i do NOT want to waste hours trawling through other countries when looking for items in the UK stop changing the format every five minutes