Community Platform Discussion
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Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

User avatar by Employee (Retired)
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Complaint refund

Hi could someone please help me,i sold an item on ebay,and the buyer made an offer so I expected the buyer paid for the item then I wrapped the package up really well so I messaged the buyer saying I would be posting the package the next day which I ...

All good things must come to an end.

Well it was fun while it lasted, Ebay used to be a great platform for selling/ buying but not any more. The high heid yins will no doubt say some utter bull word salad such as "these strategic changes have been implemented through listening to our me...

Selling

I have just sold a beautiful diamonte hairband and customer has sent me a picture of a completely different item saying this is what they recieved ! I now have to buy a postage label for return of this item and they will recieve a refund plus my beau...

User avatar by Contributor
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  • 8 replies
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Don’t want to use simple delivery

I sell items that are antique and fragile, think 130 year old books, war medals etc. These items need more packaging and insurance, I used to use tracked 48 and Special delivery. Now I don't get a choice, I need the old system back. I hate sending of...

free to sale on ebay not for the customer.

HI as you are aware ebay have changed all the selling rules and have changed the postal rules for the seller as well AS an example a sale for 50p on the sale you have listed is now 74p not wot you have listed the biyer will see this and think it's to...

User avatar by Contributor
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Simple Delivery

'Simple Delivery is no longer compulsory' There you are Ebay just copy, paste and use that that statement , see sales improve and sellers return in droves, problem solved!!BTW I don't charge wages or fees for my consultancy , unlike undoubtedly the b...

Evri lost parcel no support

I have sold my first item on eBay and I had to use evri for delivery. More than a week and the buyer is not able to find the item even if the tracking says ready to collect. It is simply not available at the parcel collection point and Evri support n...

User avatar by Member
  • 127 Views
  • 1 replies
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affiliate marketing

hi to the community , just a question on the affiliate marketing program , and have never done this before but can i use my ebay selling account to link the ebay items to get paid or is that not allowed on here any answers appreciated thanks chris

Endless trouble moving money from sales out of eBay and into my bank account.

Outside of the fact that eBay has now become a frustrating and depressing place to do business from as a small seller, I am now finding it almost impossible to get the money I have made OUT of my eBay balance and into my bank account. In fact, in alm...

Drs messages and phone calls

Why do I keep getting bothered by this collection company I owe nothing they really need to get lost already saying it's in Liverpool there getting nothing from me scammers eBay needs to sort this out it's making me want to get rid of my account so I...

Faulty Item Received - Not as described - seller Unresponsive

I'm not sure if this is the right section for discussion and support, but I need advice. I’m feeling extremely frustrated and angry, and I don't know what else to do.On May 31, 2024 , I purchased an Apple iPhone 11 from a UK-based seller on eBay, lis...

Evri lost item 'prohibited list'

Could do with some advice on this one if possible! Sold an item on 20th Apr and despatched on 22nd April. However, I opted not to use the 'Simple Delivery' option as E-Bay's delivery partner was Evri. Their reputation goes before them and I have pers...

User avatar by Contributor
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  • 5 replies
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Ebay fees on postage for business

Now that private sellers are having no fees even on postage is it not about time if a business buys postage through ebay then postage fees should be waved. Fees on postage only came about from people selling items for 1p with £60 postage if postage b...

Buyer Protection Fee, why oh why!

So as with most sellers on here, my sales have dropped significantly, from 20+ items per month (as a private seller) to now not even 1 sale per month. I received a message from a buyer today after they had asked what my lowest offer on an item would ...

Simple delivery

What I want to know is .who covers the price of postage bags bubble wrap cello tape labels printer ink and delivery to a post office or shop. When I have to use simple delivery .Which only gives me the price of the postage. Do I add a few pence on th...

Lable

I’ve recently sold two teams an paid for both of these postage labels on these and then took em to post office however there teams that I paid for the labels have disappeared and it says the two things I’m selling has been dispatched anyone know how ...

Evri useless

Do not use Evri or you to will receive such a message from them, “”your parcel has been damaged beyond repair” NOTE , this was an iPhone so more than likely stolen. Note if you are forced into using the new eBay simple delivery ,you can opt out of Ev...

User avatar by Contributor
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  • 2 kudos

Fake Nike Vaporfly shoes

I have purchased some Nike shoes off of ebay, they had an authenticity guarantee with them.These should be carbon plated sole shoes. The shoes that arrived were a cheap copy.I reported this, ebay through AI decided there was no case to answer.I appea...

Buyer Protection Fee explained

Lots of upset about this so here is my summary of the key points and why I am considering ending 24 years of selling on Ebay:1) Ebay is losing customers to Vinted and other market place sellers and seems to be copying Vinted policies such as Free Lis...