Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Postal fees

weHi I purchased an item from A seller in Ireland the listing had total price and postage .the postal costs were £13.88 no mention in the listing of any other fees now I've been told I've to pay £65 custom feehiw do I stand I would not have purchased...

members

is it still possible to contact another member on ebay

Problem with GSP

Hi, I sold a jacket was sent via the Global Shipping Programme and eBay confirmed to me that they had received it. Therefore this item was delivered to where I sent it. I do not know the actual address of the buyer. The buyer has opened a case and my...

help i;m locked out of my email address and want to put my new ine on ebay

ive tried changing my email address to my new one but they said theyd send a security code to my old email address! cant access it.then it says if you need help ring them but i cant - im deafhelp please

Funds on hold

I put my bicycle on sales (auction) but the money paid by the buyer wasn't the amount I put on the total prize. So now I have to send the item to the buyer but I do not agree with the buyer's payment. Ebay put the funds on hold so what do I do? How c...

Transaction fee for selling a belt

Ebay have charged me a full transaction fee on sale...belts was a subdivision of mens clothes/accessories.....Is this correct?

Buyer wants to change item

Hi allBuyer wants to change item to other similar item in my eBay store but not cancel original order.Unusual request but happy to do it as new item he has chosen is less than the original items value, not talking a lot of money just a few pounds dif...

Returns

Hi all,I sold a Electrial item less than 2 weeks old on eBay Saturday and once buyer paid I posted item first class signed for Monday which arrived Tuesday to buyer , within less than an hour they said it wasn't working and wanted a return , I explai...

Need to talk to a human not a bot. I need to check some orders that I believe are fraudulent.

I have found some items on a bank account that I use for a club I'm treasurer for and I need to speak with someone to identify these items, to check if they are fruadulent or not.An email address or a phone number please?

Urgent Selling Link Required Please

How do I give a Link of items I'm selling to friends in order for me to raise not for profit money for donating 100% to needy orphans?

Free to list clothing for private sellers but get the right category or ebay will charge fees

I recently sold a used concert tee shirt and was charged the fees because it was listed in the 'Concert Memorabilia' category and it has to be in a clothing category to get free selling fees. A bit naughty really as ebay automatically selected that c...

Reporting stolen property

I have just found a very disturbing listing. The title is "Watch of a captured army in Kyiv by captured army war Ukraine". I am very much on Ukraine's side in the war that is currently hapening there. However, I very strongly belive that captured Rus...

Collection in person

I have a listing for which I'm offering delivery (for a fee), or local collection (free). A potential buyer who wants to collect has informed me that when they go to the ebay checkout, they're still being given a total to pay which includes postage, ...

Botero style painting

Does anyone know how I can find out if the painting in the attached photos is an original by Fernando Botero ? I inherited it when i bought a fully furnished flat many years ago. It has no signature and I've no idea of any Botero experts in the UK

Drs

Why did DRS contact me about my eBay account,I only pay through my bank debit card,I got to have money in it to purchase anything, please reply soon

Anyone ever get proper & constructive help from eBay?

Neutral & negative 2 orders cancelled due to buyers fault 1) trying to buy off my account from abroad on a U.K. postage only & I cancelled the order and they left neutral feedback. 2) chickens went broody so I cancelled the order and offered chicks a...

Item falsely returned as defective and EBAY completely taken the side of buyer

I don't sell on Ebay much but tried to sell some of my son's road cycle wheels. The buyer reported them as defective without even taking them out of packaging or putting on his cycle. They were returned and despite us detailing the situation and all ...

Resolved! Seller posting real life photos of model railway items

I noticed a seller had posted real photos of a container and a railway electrical box when listing models of them.Is this actually allowed?

Integrity and ebay

It appears to me that integrity both on the part of buyers and sellers has slowly dropped since internet trading began. Is there still a place for Ebay in this new world value of capitalism at any cost?

Pegasus 41 not released until 8am on 06/06/2024 the ones advertised don’t even look like them

Pegasus 41 not officially released until 8am on 06/06/2024 the horrible mustard ones advertised aren't even like the 41's that are coming out but more like the 37's or 38's

ive noticed not many people send me offers if they do its an insulting one

My prices for my items are fair based on what others sell similar items for but i dont seem to ever get a realistic offer just stupid almost half price offers which are ridiculous and insulting , no where near a best offer.ebay constantly send me sen...

Photographic evidence of a delivery

Ebay really does need to step in and insist on having photographic evidence of a delivery. Over the last month I have had two parcels go missing after they were left outside of my front door, but ebay didn't honour their money back guarantee the the ...

'sell one like this'

Help - I can't find this function and I wonder if it's been removed? Or moved? Or?Let me know and thank you, Robbin

eBay recently changed policy and is now Forcing Returns

I've been selling on eBay for over 24 years, up until a few days ago I have listed and sold all items without returns (unless defective, not as described etc) - but now when I try to list in any category eBay won't permit my listing to go through unl...

How do I check my parcel size is within the Evri maximum

Evri postage for £2.94 say “Max. length 120cm, Max. overall size 245cm” How do we calculate max size? Is it height times width times length? Thank you for any clear answer!

eBay Counterfeit Goods

I've been searching for a particular golfing brand on eBay recently, J.Lindeberg to be precise. I'm minded to just put this post on, hoping that someone from eBay might actually read this themselves and give me an answer, a genuine truthful answer al...

Where can I find my nectar ebay voucher

Where can I find my voucher code which I used a few months ago to purchase an item and used 10,500 nectar points, I still have 9,500 left but can't find the code.

Feedback

Having given positive feedback about a purchase I subsequently received an email from eBay ebay@reply.ebay.co.uk asking for feedback, why?

Restricted items application

Hi I Applied to sell Vapes and my Application got rejected after waiting 3 Weeks They say you need business eBay Acc - I have oneGood standing in eBay- I am Registered to Uk - I am What other criteria could they Reject me on????Also can you re-apply ...

RECEIVED OFFER ,PRICE CHANGED,

hello,i have received an offer of a seller,(london based)i was pleased and accepted,on the auction it says tax included in price , postage free, when i go to checkout ,the price has gone back to original price ,i am receiving no communication from th...