Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

RECEIVED OFFER ,PRICE CHANGED,

hello,i have received an offer of a seller,(london based)i was pleased and accepted,on the auction it says tax included in price , postage free, when i go to checkout ,the price has gone back to original price ,i am receiving no communication from th...

Postage label fallen off parcel

A buyer bought a toy car off me and I posted it off in good time however he messaged me with a picture that there was no postage label on the packaging its fallen off basically , now he wants me to reimburse him £7 that royal mail has charged him to ...

Ebay rules, regulations and no means of contact

Ebay algoryhms are far from bullet proof. The chat bot is helpful sending you to pages you have no doubt looked at. The Agent bot has a little more autonomy but cant address questions or reason. If the algorythm encounteres words like damaged or brok...

Customer making false refund request

I have had a rather frustrating incident with a buyer who made two separate purchases from me within days. Posted off within 24 hours, along with other sales which reached their customers without incident. I even partially refunded this buyer postage...

cancellations

how can it be acceptable after cancelling within ten minutes of ordering the seller declines...stating its been posted...

Resolved! Books that contravene eBay rules

I recently had a book removed that eBay said contravened their "Hate material " policy.". Fair enough, I hadn't read the book, however, I noticed that two identical copies of this book, one in the USA, and one in Germany were and still are for sale. ...

My local Yodel drop-off won't accept more than two parcels a day.

Sold something that was in perfect condition but buyer miraculously as found damage to it ?

I have been selling on eBay for just over twenty years but I've just discovered a massive flaw in this selling platform? I sold a guitar in perfect order with my listing stating this so the pictures show no damage to the guitar yet when the buyer re...

How did DRS get my details from eBay

Whom should I contact about potential data breach?Seems impossible to speak with a human being at eBay.

Resolved! Negative performance score

Hi this is my first question and correspondence with the ebay community. Can anyone tell me if feedback performance percentage will change back to 100% at some point. I have had 100% for some years then received my first negative feedback and am now ...

Payout ready to collect, but I need to refund!

I sold an item, auction started at £25 and ended at £51. For collection only, but a few people messaged to ask me to post it. It is about 6kg packed and I found a Royal Mail or Evri 48 hours. Offered to post for about £9/10 Buyer asked about postage ...

Converting Personal Account to a Business Account

I have been selling on ebay using my Personal account and have a star rating of 59 and have sold over 30 items with 100% rating. I have enjoyed the 80% discount on seller fees which enables me to earn a bit more on the items I have sold. I don't know...

Ebay is not fit for pupose - Sellers Nightmares

Why does ebay have a policy of no returns when buyers can say it is not as described with no evidence after one week and probaly already used the item. Sellers (Private) have no chance of winning this so in fact it means that everthing is returnable....

Resolved! Can't Respond To Some Messages on the Fourum!

Hello eBay. THis community thing doesnt always let me post. WHY?

Postage Labels not generating

Trying to generate ebay postage labels today on a couple of items but it says there is a problem generating.The addresses are fine & I don't normally have any problems. Anybody else experiencing the same issue today? Just wondered if it is anything t...

No charges for selling clothing items for private sellers from April 8th 2024

With the news today that Ebay will no longer be charging listing fees or final value fees on clothing items listed by private sellers, I hear alarm bells are ringing for Business Sellers like myself. I have traded for many years and have been a busin...

Postal options

Hi Everyone,As royal mail 2nd class signed for small parcel up to 2kg has ridiculously risen from £4.69 to a whopping £5.09 , I am looking for alternative Royal mail 48 hour tracked seems cheaper however I have never used the option on e bay beforeSo...

removal of search filters in category listings ?

Yesterday I noticed when searching in Model Kits category on my MacBook the table for selecting "ending soonest", "Newly listed" ,"lowest price" etc has dissapeared. This is incredibly inconvenient as i always search by "ending soonest" first. Oddly ...

I received the nutral feedback.I reported this buyer to ebay 1 week ago.

But I did not receive any reply from ebay customer service.What should I do from now?Did ebay ignore me?

Ebay social is still not linking up to Facebook or Instagram

Ebay social is still not linking up to Facebook or Instagram and no replies yet from Ebay. Has anyone heard anything regarding this issue

Resolved! Is it impossible for an overseas buyer to bid on items I don't post to, set in my selling profiles?

I am in the UK and have a current bid from a buyer whos profile states lives in Poland. Listing ends in a few hours so I politely asked them to confirm where they are and withdraw the bid if need be. If I don't here back within an hour of the listing...

item returned back due to incorrect address

hi all I sent an item in good faith Royal Mail international signed for, to an address in Toronto Canada. It has been returned as the post have said the address is incorrect.. "Incorrectly addressed. Returned to sender." I used the address supplied b...

zoom function

one day the zoom works next day it does not ,i need this feature for checking out a lot of gpu pcbs for obvious fixes helps me to decide if i should buy it or not, ask your tech guy to have a look please,tryed everything at my end and i would'nt be s...

fraud

Just want to make people aware about people collecting there item from you and paying by paypal.I had a man from Manchester who was a mechanic travel about 80 miles to collect a car part from me .About 2 weeks later had an email from paypal saying he...

removed listings

Does anyone else thinks that Ebay removing items they consider to be against policy is getting beyond a joke? You can't list any Ethnic jewellery now which is crafted from Bovine bone as they remove it. This morning, I even had a gold Herringbone cha...

Seller's listings information

What has happened to the section on a seller's page that tells us what listings have been sold and/or ended?Most of the options have been moved to a new place on the screen but sold listings has gone.Other options ie Condition, Item location, deliver...

Feedback

I would like to be able to understand why/how eBay thinks it's helpful to have a recent or relevant feedback option.?? I can't get my head around that from the options eg posistive, neutral or negative eBay thinks one of these is relevant but to what...

Resolved! Yet another spoof / scam

This is a total scam.This came into my email box:I didn't order it.I checked my messages on ebay and the email I received was NOT in my ebay messages so it did not come from ebay.They want you to phone that number so they can pretend to be protecting...

What does a watch say about a man? What does no watch say about a man?

What does a watch say about a man?What does no watch say about a man? Absolutely nothing!I haven't wore a watch in 40+ years. live always gone by the Sun!

Correction of 15month old negative feedback?

My seller feedback lists just one negative feedback in the past 12 months but this was actually posted 15 months ago. The correct number of my negative feedbacks received in the past twelve months is zero. Can my current inaccurate 12 month seller fe...