Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Faulty Item Received - Not as described - seller Unresponsive

I'm not sure if this is the right section for discussion and support, but I need advice. I’m feeling extremely frustrated and angry, and I don't know what else to do.On May 31, 2024 , I purchased an Apple iPhone 11 from a UK-based seller on eBay, lis...

Evri lost item 'prohibited list'

Could do with some advice on this one if possible! Sold an item on 20th Apr and despatched on 22nd April. However, I opted not to use the 'Simple Delivery' option as E-Bay's delivery partner was Evri. Their reputation goes before them and I have pers...

Buyer Protection Fee, why oh why!

So as with most sellers on here, my sales have dropped significantly, from 20+ items per month (as a private seller) to now not even 1 sale per month. I received a message from a buyer today after they had asked what my lowest offer on an item would ...

Simple delivery

What I want to know is .who covers the price of postage bags bubble wrap cello tape labels printer ink and delivery to a post office or shop. When I have to use simple delivery .Which only gives me the price of the postage. Do I add a few pence on th...

I've trouble finding a past purchase from a good few years ago, whats the best way to get the detail

I bought a piece of art work years ago on ebay , they seem to stop the purchase history in 2017..is there any way i can get my past purchase details? If you can help, it would and will be very much appreciated.

FORUM CORRESPONDENTS AND POSTERS

There are too many “regular correspondents and posters” on this public forum only out to see ticks beside their eBay I D.Plus of course, they know better than the majority of us ??????

Lable

I’ve recently sold two teams an paid for both of these postage labels on these and then took em to post office however there teams that I paid for the labels have disappeared and it says the two things I’m selling has been dispatched anyone know how ...

community.ebay.co.uk doesn’t support a secure connection

This is kinda new to me -is there a risk ?Is it with in ebays remit to solve it?

Fake Nike Vaporfly shoes

I have purchased some Nike shoes off of ebay, they had an authenticity guarantee with them.These should be carbon plated sole shoes. The shoes that arrived were a cheap copy.I reported this, ebay through AI decided there was no case to answer.I appea...

New Payment System - Buyer Protection Fees Deducted from Offer Prices

I have just accepted an offer of £275 for an item and it subsequently sold. However when I received the order details I find that ebay has collected an £11.27 buyer protection fee from the buyer, and deducted it from my £275 offer price which I accep...

Is simple delivery mandatory now or not?

Is simple delivery mandatory now? Cause I know it was meant to be from the 15th but as of now the 19th.It is still on my listings showing as optional.I am at a dead end. I am considering leaving eBay for good. I’m currently unsure of what to do.I am ...

Used Evri as dictated by Ebay Parcel delivered yet still funds not released....

Used Evri as dictated by Ebay Parcel delivered yet still funds not released.... So after nearly two weeks ebay still do not release my money from a sale.As dictated by ebay I sent a parcel through Evri and did everything ebay asked. Parcel arrives. E...

Happy Easter all

Happy Easter everyone. Hope everyone is enjoying the Easter weekend

what to do if company cant be found on Ebay after you purchased something

I purchased an item several weeks ago, first the company said the item didn't clear customs and was returned to them, they asked me what I wanted to do.So I said resend (thought strange as never had an issue like this happen before). They said OK.I a...

Buyer protection fee

Hi there, just wondered if anyone else (private sellers) have noticed their sales dropping since this buyer protection fee was introduced? I've also been receiving lots of low offers - obviously some buyers are offering low to incorporate the fee and...

Ebay news up date on simple delivery

Just read this Ebay news from Eve Williams, General Manager, eBay UK ,blah blah blah just discarding everyone regarding simply delivery. what is the point with having contacted with ebay staff , customer services & Community Mentors (Advocates of eba...

Receiving of unsolicited items

I have received an item of clothing from where and who I have no idea !! The sender's reference number on the label doesn't register anywhere within e-Bay nor his name so I am stumped as to who to send my query to ? Am I allowed to give it to a chari...

Simple Delivery does not list small parcel size so discounts buyers selecting royal mail.

Simple Delivery does not list small parcel size so discounts buyers selecting royal mail. I already have a problem with shops accepting evri parcels with just the large and heavy ones i send on a daily basis so i use royal mail for the small ones. If...

Mark as despatched button disappeared

Just sold an item, and sent it this morning, went to the drop-down menu in order details to 'mark as despatched' only to find this option has disappeared and eBay are steering me in the direction of purchasing there prepaid label. (I don't need a lab...

gone from private seller to business, help needed please

Totally confused, can anyone please help. Ive been selling on Ebay as a private seller and have just paid for a basic subscription at £19.99 a month. Its all so confusing, am i allowed 100 or 300 listings per month? As a private seller i had 300! Als...

Search engine is now rubbish - why

Why is the search engine now rubbish - it is very clucky, keeps resetting and is so difficult to use the filters - clicking one part at a time - older version was great to streamline - now its a complete pain and actually turns you off using ebay at ...

NO INVOICES OR SALES

HI CONTACTED EBAY TOOK 2MIN TO SPEAK WHY NO INVOICES FOR BUYERS WAS TOLD MAJOR PROBLEM AT EBAY DONT KNOW WHEN IT WILL BE SORTED !!!!!!!!!!!!!!!11, PASSED ME ONTO EXPERT WHO DIDNT KNOW EITHER. ALSO ALL UK SALES HAVE HIT THE FLOOR ALSO SOME FOREIGN BUY...

choosing postage

im presently listing some postcards but struggling with postage options, i have selected package size upto 100g / letter and it automatically states buyer will pay rates starting from £2.70 . The cost would never be 2.70 for a basic postcard but ther...

Scrap The New Buyer Protection Its Bad For Business

It seems the new buyer protection additional fees are really bad for business £50 is one thing but £52.31 is off putting. Please go back to charging the buyer the fee so I can ask for £50 and that's what the buyers sees and pays. Ebay is becoming a d...

POSTAGE ADVICE ??????????

When, if ever are ebay going to sort their so called integrated postage advice.Whether its evri, Royal mail or whoever they give misleading mixed advice.ebay and postage firms site advice varies including emails, on its way, out for delivery, delayed...

Global Shipping - Overseas Payments held for 14 days - No Tracking Updates

The holding of funds from GSP for 14 days continues. I currently have 3 orders with no tracking updates. All sent by Royal Mail 1st class tracked. The usual - tracking is updated to RM Midlands depot - then Nothing.Ebay blames Royal Mail "glitch" - R...

Slow Sales

Currently finding selling on Ebay is very slow to dead. Are people moving to other platforms?

Sales dropped 100% ??

Hello can you tell me what's happened. ? Last 3 weeks no sales no bids no offers . ?? Usually busy. ,80 items.? No views nothing ?? Thanks.

Vendrors Deliberately Lying!

Why do eBay repeatedly allow vendors to lie?I am in the UK and ONLY want to purchase from the UK, so why when I select UK only do I keep finding my purchase now comes from China and takes a month?If a vendor claims to be UK then I should not have to ...

Classified ads security risk

I've complained to ebay about the need to provide so much information when replying to a classified ad as this seems like a major security risk to me but they seem to have no idea what I'm talking about. eg when reply to a vehicle ad in classified it...

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