eBay

0% VAT on invoices for international buyers

Hello, I hope someone might advise.As for the last couple days there is no VAT added to international buyer invoices (USA, Canada).Has something changed? I was always able to print invoice and see that buyer has paid VAT or Sales Tax on their purchas...

Damaged returns

I sold an item on ebay and the buyer asked to return which I accepted. On return of a parcel I always video the unpacking of the parcel, showing that the parcel is sealed. When I unwrapped the parcel on video showing the item was damaged and there wa...

Buyer not received item

Hi, Can anyone advise please?I have been selling for quite a while with no problems whatsoever but an item I sent on 6th July with Royal Mail, with tracking has not been received by the buyer. The tracking says 'running behind, original delivery 8th ...

What do you want to buy ?

Hello, I think itbis important that we have a post like this asking members what they would like to buy, what they are searching for and that will help people make some money Unless there is a wanted page but I couldn't find it. Let's save each other...

Identify brass/pottery mark

I bought this because I like it but it's annoying me that I can't work out what the stamp is. Does anyone know? I think it's porcelain on brass possibly if that helps. Thank you ☺️

seller performance is below standard

My account has gone below standard, now i am unable to edit or upload the inventory, can some one please help with this issue.

First or second dimension event at shipping hub

i recently purchassed a hp zbook from an american company all seamed to be well with the delivery until it reaced the shipping hub there was a reported delay which was apparently resolve. it then suffered a first dimension event followed by a second ...

Don't buy heavy items from eBay sellers (2)

A cautionary tale, following on from my earlier thread with same title, excepting (2): Item is an exercise bike, weight approx 18kg; arrived damaged and unuseable. Return label is for item to be taken to a post office. Can't lift the package off the ...

Bluecare Express

I have ordered a product from eBay and not received it. The courier Bluecare Express has entered a message on their tracker to say I should contact them at the Bristol depot, having searched the company name on the internet all I can come up with unf...

How to appeal a closed case,

Tried to appeal a closed case, a buyer opened it saying they hadn't received it but I sent them a message with tracking details & proof on the Royal Mail website that it had been delivered. I've tried using the seller dashboard information but that's...

Don't buy heavy items from eBay sellers

I won't be buying anything heavy from eBay again. Item arrived damaged and unuseable. Weighs 18kg, (above the safe legal weight of 16kg for a woman to lift). Return label is for Parcelforce. Have to take it to a post office/depot. I can't even lift t...

My hobbies

Postal fees

weHi I purchased an item from A seller in Ireland the listing had total price and postage .the postal costs were £13.88 no mention in the listing of any other fees now I've been told I've to pay £65 custom feehiw do I stand I would not have purchased...

members

is it still possible to contact another member on ebay  

Problem with GSP

Hi, I sold a jacket was sent via the Global Shipping Programme and eBay confirmed to me that they had received it. Therefore this item was delivered to where I sent it. I do not know the actual address of the buyer. The buyer has opened a case and my...

help i;m locked out of my email address and want to put my new ine on ebay

ive tried changing my email address to my new one but they said theyd send a security code to my old email address! cant access it.then it says if you need help ring them but i cant - im deafhelp please

Funds on hold

I put my bicycle on sales (auction) but the money paid by the buyer wasn't the amount I put on the total prize. So now I have to send the item to the buyer but I do not agree with the buyer's payment. Ebay put the funds on hold so what do I do? How c...

Transaction fee for selling a belt

Ebay have charged me a full transaction fee on sale...belts was a subdivision of mens clothes/accessories.....Is this correct?

Buyer wants to change item

Hi allBuyer wants to change item to other similar item in my eBay store but not cancel original order.Unusual request but happy to do it as new item he has chosen is less than the original items value, not talking a lot of money just a few pounds dif...

Returns

Hi all,I sold a Electrial item less than 2 weeks old on eBay Saturday and once buyer paid I posted item first class signed for Monday which arrived Tuesday to buyer , within less than an hour they said it wasn't working and wanted a return , I explai...

Need to talk to a human not a bot. I need to check some orders that I believe are fraudulent.

I have found some items on a bank account that I use for a club I'm treasurer for and I need to speak with someone to identify these items, to check if they are fruadulent or not.An email address or a phone number please?

Urgent Selling Link Required Please

How do I give a Link of items I'm selling to friends in order for me to raise not for profit money for donating 100% to needy orphans?

Free to list clothing for private sellers but get the right category or ebay will charge fees

I recently sold a used concert tee shirt and was charged the fees because it was listed in the 'Concert Memorabilia' category and it has to be in a clothing category to get free selling fees. A bit naughty really as ebay automatically selected that c...

Reporting stolen property

I have just found a very disturbing listing. The title is "Watch of a captured army in Kyiv by captured army war Ukraine". I am very much on Ukraine's side in the war that is currently hapening there. However, I very strongly belive that captured Rus...

Collection in person

I have a listing for which I'm offering delivery (for a fee), or local collection (free). A potential buyer who wants to collect has informed me that when they go to the ebay checkout, they're still being given a total to pay which includes postage, ...

Botero style painting

Does anyone know how I can find out if the painting in the attached photos is an original by Fernando Botero ? I inherited it when i bought a fully furnished flat many years ago. It has no signature and I've no idea of any Botero experts in the UK

Drs

Why did DRS contact me about my eBay account,I only pay through my bank debit card,I got to have money in it to purchase anything, please reply soon

Item falsely returned as defective and EBAY completely taken the side of buyer

I don't sell on Ebay much but tried to sell some of my son's road cycle wheels. The buyer reported them as defective without even taking them out of packaging or putting on his cycle. They were returned and despite us detailing the situation and all ...