Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Negativ Feedback

Hell All,Recently sold a Electric Manicure & Pedicure Nail File Set with Stand. The item was new in its sealed packaging. This particular item is also listed/sold by other sellers on ebay UK/Amazon and other other sites in the UK. However, a few days...

Refund dispute

I recently sold an item via an ebay auction. Before sending the item I messaged the buyer to make sure he had checked the discription to be 100% sure what he was buying was correct because I said on the advert I was not sure the items name was correc...

Resolved! Offers ,if I receive a bid am I allowed to take offers on the item or do I remove offers allowed ?

Offers if I receive a bid on my listing does this mean I must remove offers allowed on my item?

eBay fees

Has anyone notices that eBay is raising their fees to an extortionate 0.35 from April the 8th onwards?

Posting in the wrong board

The forums are quite messy and it would be easier to find things if similar topics are together. This is just an inconvenience, but it gets worse.The majority of new posts are in member-to-member support, which is fine if you want answers from mentor...

Listing coins as rare

I think ebay should be clamping down on people listing coins as rare or extremly rare when in fact they are not at all rare. If they list them that way then they should explain why (if at all) they are rare and what makes them rare .

Item not as described

A buyer advertised a laptop taken out the box and and when I started useing it had problems with the screen and keyboard and took it to apple who said it was registered in xxx and I brought it in xxx , he can't have left it out the box for 9 months w...

Didn't order a item

Has anyone had this experience recently? I've been looking at buying a gel nail kit for about a week was, scanning eBay Thursday night and asked a few questions Friday morning saw a purchase on my account for a nail kit, I did not buy this item, when...

Buyer not receiving my replies to their Messages

Buyer has payed for and received my item.They have massaged me asking some questions. To which I replied.They have again messaged to say they have not received a response and are considering askin for a refund.I again replied but have received nothin...

Issues after delivery

Hello, So ive recently got a message from buyer who hasnt got his item. The tracking shows it has been delivered,it was dpd so I have the photo of deliver as well with his doormat as there is his name on it. The item has been signed by some other per...

Feedback

What has happened to the feedback. Looking at sellers feedback its showing feedback from within 6 months and not the new feedback. When I check my own feedback I can see the new feedback but when I log out and look its only showing old feedback and t...

We had a concern with a buyer’s account

eBay have sent me this message and email. As this item has been paid and eBay are processing the funds what happens next? Any help would be much help as I have never had this before. Do I send the item? Do I get a mark against me when the dispatch da...

Compensation for wrong car parts delivered (parts fited and don`t work, more labour work to pay)

Good afternoon guys, My vauxhall insignia clutch gone, soo need to order a new clutch kit and a new dual mass flywheel.Put the reg on ebay, found my parts, ordered, fited and not working. Acording to ebay and there site that part is suitable to my re...

Missing irem

Has anyone purchased an item from a eBay seller and received a message from eBay saying it was delivered? Royal mail tracking says it was delivered and signed for. I checked the cctv and the postman never came that day except the Amazon delivery driv...

Eneloop batteries.

EBay just informed me that some eneloop aaa batteries I bought in MAY last year should not be used. Given I only have 30days to return it leaves me out of pocket by £21. I already suspected they where dodgy as they wouldn't hold a charge but didn't r...

Community board settings

Could someone please save my sanity?!How do I get to Community board settings, please? For some reason, rather than take me to the first unread post in a thread it is now dumping me somewhere in the middle of page 2 or 3, so I want to check I still h...

pre authorize payment - not working

3 "sales" so far this week where the buyers have not paid. theyve sent me an offer, i've accepted and then no payment. the items all have "immediate payment" box ticked and i thought eBay made you confirm a payment method when making offers. am i mis...

Encourage to change to seller hub by ebay ??

Why have Ebay uk encouraged me to change to seller hub? This happened when I had a listing problem. I'm not a business and only sell the odd thing on ebay as a private seller. Any help in changing it back would be appreciated.

feedback requests from ebay

Ive received several requests from ebay asking me to leave feedback for items i have not yet received (still in transit), ive just had yet another request for feedback for an item ive not yet received and is at the moment under going a still open cas...

Seller asking for my bank details as he says he can't refund through eBay.

There's no help option for this one. No resolution centre I can contact because it doesn't fit their stupid menu options. I paid for an item. The seller then said they'd run out. I asked for a refund. He says there's a problem refunding through eBay ...

Feedback on seller cancelling order

I purchased and paid for an item 2 months ago and the seller just cancelled and refunded the payment with no message or explanation. I got no communication in the interim. I feel like this is bad seller behaviour and their rating should reflect this....

Help Please! I need to return a large faulty gas range

I puchased a so called refurbished gas range on a buy it now for £675.00 with a £49.00 delivery last week.I recieved it Thursday 18th January 2024.The gas range was clearly not refurbished, the hobs do not work and the oven burns yellow - dangerous!I...

return

I sold Dyson Airblade hand dryer to a buyer in America in July 2023. He claimed he is not happy with the item. (Fair enough)I gave him full refund. He doen't want to return my item.He has received full refund and he is keeping my item. How fair is th...

X% Off Variable Selling Fees

I used to get 80% off my selling fees, all last year, every two weeks and from Friday to Monday. It was great, I saved a lot of money in selling costs. I guess it was to entice me to sell again as I was not selling much in 2022/2021. But after using ...

"VAT UK"

With Registerd Limited copmany+Registered VAT" in UK i am selleing on eBAy When i purchase from supplier i have paid 20% VATWhen i sold ebay charge fees and tax I have a question, which category of VAT can i claim for refund ? RgardsMHS

Teturns

My buyer wants to return the item he bought because it needs a clean. What can I do

Listing

Hello, I am a VAT registered UK business specializing in the sale of e-cigarettes and e-liquids. I have submitted an application for the restricted category to obtain approval for listing these products. As a top-rated plus seller with a premium badg...

Is this eBay Community Forum archiving strange?

Hi,I entered the link for a fairly recent (4th May 2021) post to the "Payments" page, and the system returned "The content you are looking for has been archived. View related content below.".It related to the eBay related company PayPal who have been...

offer reeived

I have received an offer for an item which is £20 more than the present highest bidder (3 more days before bidding closes), and I have accepted the offer. The offer was received on my email via ebay. The person says that "you will need to send me the...

Opening a ebay store help needed

Hi I am looking at opening an ebay store and seem to be having trouble finding actual information that isn't conflicting or confusing.What I am trying to find out is that with a basic store you seem to get 1000 free good till cancelled listings a mon...