Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Integrity and ebay

It appears to me that integrity both on the part of buyers and sellers has slowly dropped since internet trading began. Is there still a place for Ebay in this new world value of capitalism at any cost?

Pegasus 41 not released until 8am on 06/06/2024 the ones advertised don’t even look like them

Pegasus 41 not officially released until 8am on 06/06/2024 the horrible mustard ones advertised aren't even like the 41's that are coming out but more like the 37's or 38's

ive noticed not many people send me offers if they do its an insulting one

My prices for my items are fair based on what others sell similar items for but i dont seem to ever get a realistic offer just stupid almost half price offers which are ridiculous and insulting , no where near a best offer.ebay constantly send me sen...

Photographic evidence of a delivery

Ebay really does need to step in and insist on having photographic evidence of a delivery. Over the last month I have had two parcels go missing after they were left outside of my front door, but ebay didn't honour their money back guarantee the the ...

'sell one like this'

Help - I can't find this function and I wonder if it's been removed? Or moved? Or?Let me know and thank you, Robbin

eBay recently changed policy and is now Forcing Returns

I've been selling on eBay for over 24 years, up until a few days ago I have listed and sold all items without returns (unless defective, not as described etc) - but now when I try to list in any category eBay won't permit my listing to go through unl...

How do I check my parcel size is within the Evri maximum

Evri postage for £2.94 say “Max. length 120cm, Max. overall size 245cm” How do we calculate max size? Is it height times width times length? Thank you for any clear answer!

eBay Counterfeit Goods

I've been searching for a particular golfing brand on eBay recently, J.Lindeberg to be precise. I'm minded to just put this post on, hoping that someone from eBay might actually read this themselves and give me an answer, a genuine truthful answer al...

Where can I find my nectar ebay voucher

Where can I find my voucher code which I used a few months ago to purchase an item and used 10,500 nectar points, I still have 9,500 left but can't find the code.

Feedback

Having given positive feedback about a purchase I subsequently received an email from eBay ebay@reply.ebay.co.uk asking for feedback, why?

Restricted items application

Hi I Applied to sell Vapes and my Application got rejected after waiting 3 Weeks They say you need business eBay Acc - I have oneGood standing in eBay- I am Registered to Uk - I am What other criteria could they Reject me on????Also can you re-apply ...

RECEIVED OFFER ,PRICE CHANGED,

hello,i have received an offer of a seller,(london based)i was pleased and accepted,on the auction it says tax included in price , postage free, when i go to checkout ,the price has gone back to original price ,i am receiving no communication from th...

Postage label fallen off parcel

A buyer bought a toy car off me and I posted it off in good time however he messaged me with a picture that there was no postage label on the packaging its fallen off basically , now he wants me to reimburse him £7 that royal mail has charged him to ...

Ebay rules, regulations and no means of contact

Ebay algoryhms are far from bullet proof. The chat bot is helpful sending you to pages you have no doubt looked at. The Agent bot has a little more autonomy but cant address questions or reason. If the algorythm encounteres words like damaged or brok...

Customer making false refund request

I have had a rather frustrating incident with a buyer who made two separate purchases from me within days. Posted off within 24 hours, along with other sales which reached their customers without incident. I even partially refunded this buyer postage...

cancellations

how can it be acceptable after cancelling within ten minutes of ordering the seller declines...stating its been posted...

Resolved! Books that contravene eBay rules

I recently had a book removed that eBay said contravened their "Hate material " policy.". Fair enough, I hadn't read the book, however, I noticed that two identical copies of this book, one in the USA, and one in Germany were and still are for sale. ...

My local Yodel drop-off won't accept more than two parcels a day.

Sold something that was in perfect condition but buyer miraculously as found damage to it ?

I have been selling on eBay for just over twenty years but I've just discovered a massive flaw in this selling platform? I sold a guitar in perfect order with my listing stating this so the pictures show no damage to the guitar yet when the buyer re...

How did DRS get my details from eBay

Whom should I contact about potential data breach?Seems impossible to speak with a human being at eBay.

Resolved! Negative performance score

Hi this is my first question and correspondence with the ebay community. Can anyone tell me if feedback performance percentage will change back to 100% at some point. I have had 100% for some years then received my first negative feedback and am now ...

Payout ready to collect, but I need to refund!

I sold an item, auction started at £25 and ended at £51. For collection only, but a few people messaged to ask me to post it. It is about 6kg packed and I found a Royal Mail or Evri 48 hours. Offered to post for about £9/10 Buyer asked about postage ...

Converting Personal Account to a Business Account

I have been selling on ebay using my Personal account and have a star rating of 59 and have sold over 30 items with 100% rating. I have enjoyed the 80% discount on seller fees which enables me to earn a bit more on the items I have sold. I don't know...

Ebay is not fit for pupose - Sellers Nightmares

Why does ebay have a policy of no returns when buyers can say it is not as described with no evidence after one week and probaly already used the item. Sellers (Private) have no chance of winning this so in fact it means that everthing is returnable....

Resolved! Can't Respond To Some Messages on the Fourum!

Hello eBay. THis community thing doesnt always let me post. WHY?

Postage Labels not generating

Trying to generate ebay postage labels today on a couple of items but it says there is a problem generating.The addresses are fine & I don't normally have any problems. Anybody else experiencing the same issue today? Just wondered if it is anything t...

No charges for selling clothing items for private sellers from April 8th 2024

With the news today that Ebay will no longer be charging listing fees or final value fees on clothing items listed by private sellers, I hear alarm bells are ringing for Business Sellers like myself. I have traded for many years and have been a busin...

Postal options

Hi Everyone,As royal mail 2nd class signed for small parcel up to 2kg has ridiculously risen from £4.69 to a whopping £5.09 , I am looking for alternative Royal mail 48 hour tracked seems cheaper however I have never used the option on e bay beforeSo...

removal of search filters in category listings ?

Yesterday I noticed when searching in Model Kits category on my MacBook the table for selecting "ending soonest", "Newly listed" ,"lowest price" etc has dissapeared. This is incredibly inconvenient as i always search by "ending soonest" first. Oddly ...