Seller News: December 2025
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Forum Posts
Community Platform Suggestions & Feedback
Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...
Outpricing for buyers and sellers.
I offer items of clothing when I am clearing out. I also offer hand crochet and knitted item for next to nothing for those who appreciate hand crafted items. I accepted recently £5 offer for a pure new wool hand knitted beanie and I only chargeed £2....
Non payers
Is anyone else having trouble with non paying bidders. Also does anyone else think buyers get too long to pay, it takes an age to go through the process and then you can't leave negative feedback
Resolved! If an ebay return request was started but the item isn't returned, do I receive held payment?
As per the subject title. So for context, currently payment for my item sold is being held as the buyer wishes to return the item.In my item listing I have stated; '14 days return. Buyer pays for return postage.'This is the communication received fro...
Buyer paid through ebay and collected but claimed they haven’t collected
Hi, So I sold an item for collection worth £350 and they buyer collected it and paid via eBay payment system. The conversation on the eBay app was to meet up at the specific time and he sent his number through an image but after we meet up he send a ...
taking buyer to small claims court
I’ve sold a factory sealed item on ebay and didn't accept returns, they immediately claimed the item was fake and requested a refund after opening it and using it. ebay is saying they cant confirm wether the item is fake or not which i understand but...
Safety Warning
I have received the following email from eBay. On investigation the link to the europa safety gate takes me to an entirely different product, namely a games console charger. I trawled the site for a warning on the battery and no such warming exists. ...
eBay policy.
Hello.Can anyone answer this simple question?If eBay have a “no offensive language “ policy, how on earth do they allow sellers to advertise “*bleep* It” items for sale?I have reported one such item which was removed, however, there are still literal...
REFUNDS
Hi! Does anyone know how or even if I can obtain a refund after the 90 days cut-off??Thanks
Limited listings
Is anyone else struggling with the 300 free listings? my sales have drastically fallen off becuse I cannot afford to list my cheaper items £17.50 to list 50 items!!!! to me thats not tenable, I've been selling on ebay for nearly 20 years and always u...
Item Descriptions Crammed into Difficult to Read White Box
Hi all! Is anyone else having the same problem with item descriptions? Above screen shot shows actual size of the description block. Can't see it all without scrolling and it is very difficult to read. Tried AI, but it misses too much detail. Thanks!
New messaging Service
New messaging Service I did not click TRY IT so why eBay forcing me to use the new messaging, if eBay are going to change something just do it don’t convince people that’s it’s an option when its notClicking to TRY IT is NOT TRYING IT it’s converting...
Cant send offers
Can anyone help me please. on 'send offers to buyers', i can send offers via my mobile phone, but just starting today, it wont let my husband send the offers from his phone. It just comes up in red, saying 'offer not sent'. He hasnt altered anything....
Receiving Seller Offers on items Viewed but NOT in my Watch List! Again!
Ebay please note! If I am in the least bit interested in purchasing an item I will add it to my watch list, I neither want nor need unsolicited messages offering me discounts on everything I look at. I also have no wish to take 'advantage' of ebay po...
Fees for listing items
Are the fees for listing items changing? Or the commissions ? Energy info sent out a bit confusing.
My unnaceptable treatment from eBay chat
Subject: Community help needed discussion. My Experience – Unacceptable Service and Unprofessional Conduct Dear community please help me, this was part my complaint during chat for clarification.. can anyone help ? I am writing to formally escalate m...
FAKE silver coin
I purchased a "silver" coin and when I received it,it turned out to be a cheap fake.Because I contacted Paypal,ebay have closed the case,and removed my feedback warning other potential purchasers. Does ebay allow fake coins?
Item not as described
I recently bought a used car engine that was said to be in good running oder & was reaching running temperature. This was fitted by a specialist mechanic. After it was fitted, the mechanic said that 2 of the injectors were not running properly & woul...
PRESENTATION DAGGER POLICY VIOLATION
I HAD A PRESENTATION DAGGER IN A BOX LOADED FOR SALE AND EBAY CLOSED IT AS A POLICY VIOLATION BUT SEARCHING EBAY WITH JUST THE WORDS-BAYONET OR DAGGER ,LOTS OF ITEMS ARE THERE FOR SALE WHY THE HIPOCRSY?
Attempted delivery back to seller
Hi there just wondering if anyone could help? Iam a little bit dyslexic so apologies if any grammar mistakes.I bought an item from a seller and then wasn't entirely happy with my purchase so decided to make a return using the QR code that was sent to...
Postage
Hi all, how much would it be to post shoes to spainThey are worth about £20, well under 2kg, and the buyer doesnt need them fastany pitfalls to look out for etcthank you! Timewarptel
The "ACCEPTED SOLUTION" button (on EBAY community forum) needs moving....
More than once I have accidentally clicked on the "ACCEPTED SOLUTION" button by accident. It appears to be because it is in exactly the same position as the "REPLY" button, and if one accidentally clicks on REPLY twice then it it comes up as "ACCEPTE...
Resolved! Multiple items should have been out of on hold but still are for Multiple days
I have been around for some time and I started selling digital keys for black ops 6 i sold all 4 now without anything negative or wanting a refund but there is no option for selling keys so I used postage and everytime I made a sell I would put is as...
seller not sent to my address (evri)
seller dispatched parcel after contacting a few days after purchase ,was out for delivery today by Evri ,tracking showed delivered with no photograph just the picture and name of courier, went back to the tracking and typed in my post code for full t...
upgrade to business account
Has anyone attempted to upgrade to a business account. I have, it wont let me, says it doesn't recognise my bank account despite being on here for 3 years and it sending payments to my bank account.
Indefinite Selling Suspensions
I was 'indefinitely suspended from selling' a few weeks ago, despite having 100% feedback and providing eBay with all of the necessary documents. When I started reading what others have written after they received the same suspension, I noticed one p...
Guarantees
Colleagues Do you agree that all sellers selling items such as Watches, Kettles, Electrical items and Technological items, when listed as "New" whether with tags or not, whether boxed or not, should always be sent with a guarantee ... of at least one...
A buyer left negative feeback "by mistake" ebay won't remove it
Buyer feedback: "Disappointed from the description I thought it was a real open painting, not an oil painting printed on canvas that said l love the picture"Buyer eBay message: "I am sorry after examining the item more closely I realise it is an Oil ...
item not recieved
I bought an item using the buy-it-now option. The seller told me it should not have been listed and that eBay had my £300. I have since been told that the 21-day time allowed for settlement had expired and the case is now closed despite my asking for...
Deleted items by Ebay
Hi Ebayers,I have been doing Ebay for a couple of years and I made some serious mistakes and Ebay punished my by deleted my 1200 items and those deleted items stayed in draft for 90 days and then they all disappeared, after the year my selling perfor...
Buyer made a false claim
Buyer failed to read the listing correctly and imagined an additional item was included. Threatens negative feedback if the additional item is not supplied and then leaves damaging negative feedback which eBay refuse to remove. This is a charter for ...
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