Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Deleted items by Ebay

Hi Ebayers,I have been doing Ebay for a couple of years and I made some serious mistakes and Ebay punished my by deleted my 1200 items and those deleted items stayed in draft for 90 days and then they all disappeared, after the year my selling perfor...

Buyer made a false claim

Buyer failed to read the listing correctly and imagined an additional item was included. Threatens negative feedback if the additional item is not supplied and then leaves damaging negative feedback which eBay refuse to remove. This is a charter for ...

iPhone scam when selling

Hi all!I’m sure I’ll get a lot of, you shouldn’t sell phones on eBay responses and I now know this! I wanted to just share my recent experience and to make people aware of the scam I fell for. I sold my iPhone 13 to what looked like a legitimate buye...

Auction End Time

Can nyone please explain why my bid was not the winning bid on an item today? The auction was advertised as closing at 06.56 this morning. My bid was recorded at 06.55.59 yet the winning bid was recorded as 06.56.01. This is after the advertised end ...

An open message to Eve Williams CEO. Make them happy.

Good Morning Eve Can I ask you to reward those brilliant contributors to this board who give their time and expertise to help others. I am thinking of the likes of Vyolla,Tressygirl, 6bathrooms, Papso etc. Why don't you reward the top 5 contributors ...

Restricted selling

HiI am a private seller and have been for the last 20 years. I have been restricted on numbers and amounts to list.eBay want me to sell more but I am now not allowed to reduce items to increase sales. Why is this as eBay increased my limit recently?Q...

Cancellation feedback

Recently bid in error and the seller was quick to cancel but Ebay still asked for the usual feedback including 'was it delivered on time' as though it was an actual purchase.I just added positive feedback and a comment. Not a real problem but it seem...

Sent an Empty Box after raising a case for non receipt

I bought an item on the 8th of October for £400 plus postage.Just over a week later, I raised an "item not received" request. A day later, tracking started showing it as in transit. Then an empty box arrived. I called ebay and they told me to escalat...

Restricted items

Does anybody know we're all the restricted items end up I have sold several nice antique boxes which for one reason or another have been deemed restricted eBay have credited the buyer and I have kept funds but I just wonder were they all end up as th...

Purchase History

My purchase history has disappeared except for the most recent buy earlier this month (August 2024). When I click help and support it shows a picture of a polo shirt I bought (couple of months ago) that I want help with, but none of the suggested act...

My Item Description Looks Weird!

What has happened with item descriptions? Has the formating been updated by a two year old?!? The problem i: Words at the end of desscription lines are being split over two lines, as demonstrated above. Have tried correcting, but the split words just...

My buyer has duplicate feedback from several sources, should I be concerned?

Hi everyone, I'm an inexperienced ebayer so need your help! I have just sold a high value item and have not yet posted it out. I wanted to check if I should be worried about the following: My buyer has 100% feedback but several of the places where he...

Unfair review

I received a ludicrous review for a brand new item, with the tags removed and this was stated. The buyer contacted eBay and issued such a review -"SCAMMER BE AWARE!!!! Advertised as New, no tags, lots of wear and missing parts". This is absolute rubb...

Resolved! ebay

I feel that a person is objecting to items i sell and asking ebay to remove them it's happened once with an aftershave and 3 times with razors a shavette and a de safety razorebay said it breaks the knives policy which is ridiculous as there are 1000...

Dishonest Seller

A seller advertising refurbishment of motor mower cylinder blade cassette (5th May 2024) has not returned either my original cassette with a refund for work not done or a refurbished cylinder blade cassette. Unfortunately it is 4 months now of me con...

Feedback

Hi all I recently received feedback ratings from a sale, the buyer made a mistake and gave me a poor rating, which doesn't match his comments, eBay do not have any mechanism to change the ratings even when my buyer has said sorry and wants to correct...

Resolved! Ebay message cancelling an order

I had a message this morning from ebay cancelling an order due to suspious account,never had one of these. Ebay have not refunded the customer and I cannot cancel it or reply to the message. Do nNot sure how to proceed. Any advice always welcome.

GSP Tracking shows the item reached the hub but buyer opened a request and now EBay want me to resol

Some time ago I sold an item using the GSP. The out of the blue the buyer opened up a "request" , I checked the tracking and it had reached the hub although the hub did state that they were delayed. The blue line , now looks like the items moved but ...

Seller selling my items he said he never received

This is my original advert for my items. Type in the 3 item numbers he's selling and you'll see there the same I sold Games under the Item ID 235610497512. He stated they weren't delivered and was refunded £51.55. Jim19660_1

Restricted item

Good evening everyone.I sold a erkley bone chess set pieces to a USA client last week. Few days ago, I got a message from Ebay Global Shipping that they will not be sending on the item as it is a restrickted item. They didnt clarify why it is restric...

Beware of tiny opting out option at the end of 'terms and conditions' when youbuy anything.

I call what happened to me a scam but my bank says it is not a scam. It is a confidence trick. At the end of terms and conditions on many payment agreements, there is a tiny little box. In the small print it says you must tick this box to opt out of ...

Free samples saying not for resale why does eBay allow people to get money from free samples

Free samples saying not for resale why does eBay allow people to get money from free samples it's not legitimate surely as well as immoral.

Problem with seller.

Hi need help or advise bought a item of eBay seller then sent message saying he isn't selling because he wasn't getting enough out of it after eBay had taking there fees but he had marked it as despatched & said i had to wait for my money back & if I...

Do OP's questions sometimes get edited?

I'm not talking about when Moderators remove content such as personal details or seller ID's etc, which is shown & date/time stamped, but edited to reduce length &/or to make more sense .

Damaged returns

I sold an item on ebay and the buyer asked to return which I accepted. On return of a parcel I always video the unpacking of the parcel, showing that the parcel is sealed. When I unwrapped the parcel on video showing the item was damaged and there wa...

Buyer not received item

Hi, Can anyone advise please?I have been selling for quite a while with no problems whatsoever but an item I sent on 6th July with Royal Mail, with tracking has not been received by the buyer. The tracking says 'running behind, original delivery 8th ...

What do you want to buy ?

Hello, I think itbis important that we have a post like this asking members what they would like to buy, what they are searching for and that will help people make some money Unless there is a wanted page but I couldn't find it. Let's save each other...

Identify brass/pottery mark

I bought this because I like it but it's annoying me that I can't work out what the stamp is. Does anyone know? I think it's porcelain on brass possibly if that helps. Thank you ☺️

seller performance is below standard

My account has gone below standard, now i am unable to edit or upload the inventory, can some one please help with this issue.

Resolved! Theft of our goods by Ebay!

I have just sold a pair of binoculars for my husband on Ebay.My first sale.I tried to send them to the buyer using Evri but the system does not have our postcode on it. We live in a new build.I was told that it would take months for the system to be ...