Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Not getting the replacement that was promised

Can anyone tell me how I can get eBay involved in a replacement promise not being fulfilled please ?

UK Vat

Hi all,when I'm trying to create a new listing, everytime eBay adds VAT. I'm regular private seller and I used to sell before a lot. But now it's a nightmare as additonal 20% comes to the price.eBay support is useless as always.What is wrong with my ...

No Longer receive Discounted Seller Fees

I used to receive promotions to discount my seller fees but that seems to have completely stopped ? According to eBay these promotions are generated automatically without human intervention Is anyone else no longer receiving discounted seller fees vi...

Ebay issued a safety notice

Ebay have sent me a safety warning on an item I have bought but not used a few months ago , on trying to contact the Seller I find they are no longer listed. What can I do .Thanks

website issues

I am unable to submit a return request

Help

I had my account suspended and a dispute filed that item wasn't delivered however I provided tracking and the was picture of item being posted. Due to suspension and rules on buyers favour not getting changed as account suspended. On top of this £270...

Received goods that are not mine.

Hi have received goods that are not mine, had the correct address and my name but I didn't order. Was delivered while I was out, should have been sighned for but just left in a secure place have contacted delivery company but they don't want to know....

Buyer claims i sent an empty box

Hi allI am in a pickle, I sold an expensive item, from the off, the buyer started harassing me about not sending out the following day, my listing clearly stated to allow 5 working days to post, less than 28hours later he had sent me negative feedbac...

Payment released

Greetings everyone,Ok so ebay suspended myself from selling on ebay permanently but they said i can buy on there which was a joke so i said thats cool give me my £5000 what your holding which is not justified they then turned around and said i have t...

Returning item without guarantee of refund

Hi I purchased a CD recently from a retailer in Japan, but found it didn’t play on my standard CD player. I contacted the seller direct to try and resolve the issue but was simply told the CD wouldn’t play on a standard CD player as it is a SACD as o...

I need help regarding vat

Hi thereHope you are safe and wellI am from siri lanka.I create a business account and change the country region to UK. when i put my price on any item eBay add 20% vat.How can i avoid VAT.I CAN'T beat other sellers price due to extra vat.That's why ...

Checking a sellers account is legitimate

Hi Want to purchase a large item, so please confirm the best way to check the sellers account and items are legitamate. Seller has aksed for bank transfer or cash and Item is far away so am unable to view. Accound has many positive reviews so just lo...

How can I Post a Question in …community.ebay.co.uk/, please?

Other than here, how can I Post a Question in …community.ebay.co.uk/, please?If I make a mistake, how can I edit or Delete it?

I have returned the damaged expensive vintage amp by byuer and he claimed it delivered not workihg

Is there any chance I have eBay help to have compensation by partial refund or some other way, byer rejected the partial refund and now i have to spend to fixt an expensive vinatge amp and even pay for it return, the byuer have a win-win situation an...

buyer after a good review ignoring messages and not collecting item: how can I cancel ?

Hi, I sold an item - for collection only - for £0.01. It is something I wanted to give for free, hence the low price. Buyer paid, emailed to say they would pick-up at the weekend & asked to leave them a good review and they would do the same for me. ...

Negative feedback given no chance to refund

I sent an item out it arrived damaged negative feedback left no communication from buyer. I requested a removal of feedback from the buyer and got the reply I work for a legal firm think very carfully about your request. I refunded in full and asked ...

80% promotion offers solved

Hi hope this hasnt been posted before, i have just solved why i havent been getting promotional offers for10 months, having phoned a friend and was advised to update my selling cost fm paypal to my acct, it has now let me activate offers. My payment ...

scammers

Have people noticed the amount of scmmers increase dramatically lately?? its out of control and what are ebay doing about it??

Possible scam?

Hi has anyone bought a car from a seller that haa couple of accounts on ebay selling very cheap cars ( too cheap) stating that engine number and chassis number mach DVLA record. But again they selling car of 20k value or more for 10k. If you have any...

Resolved! Eco Friendly packaging option. Eco friendly solutions

It would be good if ebay had an option to filter eco friendly packaging or plastic free packaging. As someone who is a boycott for the enviroment the option would allow me to spend without worrying that I'm damaging the planet and contributing to the...

Returning a faulty item.

Hi allI bought a wallpaper stripper for a friend about 3 months ago. The first time she used it, it caused her electricity supply to short circuit and caused a power cut. So I had the steamer back. I asked the seller if she had the item checked befor...

At the shipping hub, a first- or second-dimension event

I just bought an HP Zbook from an American firm, and everything seemed to go smoothly until it arrived at the shipping hub, where a reported delay was supposedly resolved. It then experienced a first and second-dimension event before being returned t...

Cycle Pump Exploded

Hi , I purchased a cycle pump last week and it turned up , tried to blow up a bike tyre and the pump whent hard and then exploded all over the living room injuring me , cuts and bruises , told the seller and he said I will send another pump , that tu...

80% on variable selling fees!

I have listed some items for sale during an 80% on variable fees offer.If I add more photos or alter the listing in anyway does this invalidate the offer which finished yesterdayI made the listings at the weekend on Buy it now and auction formats

How to contact Ebay by phone?

Has any one got the direct telephoe number for Ebay Customer Services?

Cannot Get Refund from Sellet

Bought what I thought was a Casio calculator from gadgets_cheap and they sent me a different calculator. Have returned this over 1 week ago and still awaiting a refund!!! Not answering any of my numerous emails. Cannot figure how to get eBay to step ...

bereaved

hi how can I repport a death

Can I see items I purchased before 2021?

Hi Does anyone know the answer?Can I see items I purchased before 2021?Thanks

Not received item

Hi, I did not received my item (suppost to be delivered last week august) from the UK.Adress was correct, got a confirmation that it was send.Looking on my Ebay account for the status, there is no itemnr. found.How can I send an (safe) email with a s...

RECEIVED A COUNTER OFFER FRON A BUYER BUT I HAVE NOT TURNED ON OFFERS FROM BUYERS ON MY LISTING

Hi allI have received an counter offer from a buyer but I haven't turned on the oprion on my listing that allows buyers to make me an offer.. I am a bit confused.Any advices please?Thank you in Advance!

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Resolved! Eco Friendly packaging option. Eco friendly solutions

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