Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Unable to place bids without phone verification
I've tried to place bids on two items today, but every time I click "Submit Offer," it prompts me for phone verification. I must say, it's quite annoying — is this a new requirement? I've never encountered it beforeThanks in advance for any help
Phone number for Ebay
Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.
Tracked returns
Morning all. May I please double-check on the issue of returning items? I bought 6 separate items which were sent in one package - 5kg of books with a single layer of bubble wrap in a plastic envelope have not survived RM delivery... no surprises the...
Change of mind return
In all of the years on here, I've never actually done this before & not 100% sure how it should work. We've bought the wrong part & have emailed the seller who agreed to a return & so opened a return with ordered wrong part etc as reason. The return...
Can I Get A Refund If I Changed My Mind?
I bought an expensive electrical item on Ebay.Its second hand but is 'as described'There is nothing wrong with it. I've changed my mind and want to return for a refund. The seller said "No Returns" on the advert. I got the product 3 days ago...can I ...
Very slow delivery times since the changes on Feb 4th.
Anyone else noticing this?...before the changes were brought in i'd order something and it would be on my doorstep within 2-5 days max...now seem to be waiting well over a week for pretty much everything. Are sellers thinking "soddit,if i've got to w...
Buy scissors
I have been a customer for over 20 years. I am 80 years old. I been asked to verify my age by giving visa card details. When I entered the card number it did not accept it, but Ebay has happily debited it for that 20 years. Mad as hell dies not cover...
Why is ebay allowing Chinese sellers to pretend they are in the uk?
I am very angry that I can no longer shop on ebay knowing that I am buying from British business's. There are literally dozens and dozens (100's 1000's???) of Chinese sellers advertising themselves as being in the uk and when you order something the ...
Non delivery of a parcel. Tracking code 63945938
Item not received
Would you trust a seller who chose not to receive messages from buyers?
I was interested in a guitar effects pedal but needed to know something more as the description provided is very short and lacking in any details, but as I clicked send a system message popped up saying 'We're sorry, but this seller has chosen not to...
Resolved! Can’t see all pictures of item purchased
Hello I purchased an item from eBay the man delivered it to me, we have had a bit of a problem with something and I would like to check the pictures of the item but only one picture is showing up and I’m sure they was more don’t want to contact the s...
seller changed discription after i paid
I recently bought 6 beehives with bees from a sell after payment i contacted sell for collection address seller informs me that there are only 5 bee hives as he has sold one elsewhere and i would under stand i contacted ebay for a refund said i had c...
"about this item" keeps disappearing
bit frustrating...does anyone else have this happening.....you scroll down to read the item details" about this item", and its quickly replaced with items "Based on your search".....so I cant read up on the item I am looking at
I cannot spend or withdraw my Ebay Balance
I cannot spend or withdraw my ebay balance. Is this a common issue, as it does say it is avaialble to do either ?
Featured Posts
