30-08-2024 3:28 PM
I am very angry that I can no longer shop on ebay knowing that I am buying from British business's.
There are literally dozens and dozens (100's 1000's???) of Chinese sellers advertising themselves as being in the uk and when you order something the first thing you realise is that the item is coming from abroad because it's the same scenario every time: You get instant tracking and it's usually always Yodel. On this ocassion I actually thought I might be wrong becuase it tells you the item is being send from Hayes to Yodel and sure enough the Yodel tracking updates like this:-
30-08-2024 3:36 PM
not possible to advise properly as you have private feedback.
30-08-2024 4:30 PM
Checking the seller's feedback page will tell you where they are registered. Avoid anyone registered in China.
As soon as something is late, open a case for item not received.
If is arrives late then you are allowed to treat it as not as decribed and open a case to return it at the seller's expense.
03-09-2024 2:35 PM
Papso22 you are correct it does indeed say on their feedback page that they are registered in China and now that it's arrived it has that international mail handler's logo on the postage label so why are ebay in denial it's a total disgrace allowing their customers to be the victims of fraud and deception and knowingly turning a blind eye to their own rules being broken!
04-09-2024 6:21 PM
eBay cannot afford not to allow China-based sellers on their platform.
In fact, they began to invest heavily in that market over 20 years ago...
09-09-2024 12:48 PM
worse than the "allowed" location corruption, is ebay now removing negative feeback in bulk from these sellers.
all my neg feedback of late has instantly dissapeared,within seconds,n i dont mention ebay/refunds,just the n.a.d adverts from narnia.cn
it does seem as though there is some intent in ebay to destroy itself from within.none of my freinds use it anymore 😞
07-10-2024 12:36 PM
I agree with this 100%. I sell and buy from Ebay.
I have no issue with Chinese sellers being on Ebay, but its when they pretend to be located in the UK, or at least the stock is located in the UK (They even sometimes have UK Stock labels on their picture and description). The biggest issue is that whilst you can lookup the original origin of a seller (i.e registered in China), you cannot filter against this when searching. If you filter by item located in the UK, I expect the item to be located in the UK (not the seller, the item). The filter is "Item location" not "Sellar Location". So if the item is not located in the UK but the seller implies that it is, then surely this is a violation of the Ebay rules. Basically it gives them an unfair advantage! - I will be looking to take by business elsewhere, unless Ebay start to support their UK sellers by removing Sellers who clearly violate the rules. As per the way that Yodel shows the item has been received (when clearly it has not), dont get me started on that one!
on
07-10-2024
12:53 PM
- last edited on
07-10-2024
2:17 PM
by
kh-belma
Check this out! - This seller (who has failed to supply my items and is making excuses about the Post Office being busy - Its Yodel in any case) has a UK VAT number listed. If you lookup that number the registered name is a long chinese name and the registed address is HMRC in Aberdeen! - How can this not be a violation of the Ebay rules
07-10-2024 1:23 PM - edited 07-10-2024 1:26 PM
Same details for this seller - xxxx - over on Amazon.
I should be most interested to know exactly how the seller misled you... would you therefore be good enough to supply the item number?
Sorry, I've edited the name of the seller as I seem to recall that it is against policy to name & shame.
08-10-2024 1:45 PM - edited 08-10-2024 1:46 PM
@mamdal_computers wrote:
Check this out! - This seller (who has failed to supply my items and is making excuses about the Post Office being busy - Its Yodel in any case) has a UK VAT number listed. If you lookup that number the registered name is a long chinese name and the registed address is HMRC in Aberdeen! - How can this not be a violation of the Ebay rules
Aberdeen is where Non Established Taxable Persons are registered for VAT, nothing odd there at all.
08-10-2024 3:22 PM
Precisely! - They are non UK sellers who pretend to be based in the UK. This was the crux of the discussion
08-10-2024 3:56 PM
I thought the crux was that they said the stock was in the UK, not that they were?
09-10-2024 8:43 AM
I still do not understand the actual nature of the pretense - please therefore provide the item number in order that we may see for ourselves. Thank you.
11-11-2024 10:12 PM
I did report a seller to ebay and after their 10 minute investigation, done by AI, they said the seller hadn't done anything wrong. When you click on "Uk sellers only" thats where you expect your purchases to come from. Interesting thing was, a few minutes after this the seller cancelled my order. They had already said it had been dispatched. I have been on again tonight, same search criteria and when I've double checked ALL the sellers were in China
12-11-2024 9:06 AM
The search is for item location not seller location.
The sellers may well be in China but have stock in UK warehouses.
12-11-2024 11:40 PM
13-11-2024 7:08 AM
Yes, this is dishonest and misrepresentation.
A buyer works with the last estimated date for delivery shown on the original listing. If the seller changes this the buyer can open case for item not received one day after that last estimated date fo delivery to receive a full refund.
You can report the seller for misrepresentating the item's location.
The majority of Chinese sellers have UK warehouse to facilitate a faster dispatch this is all above board.
@Anonymous
13-11-2024 8:33 AM
It's made worse by other factors:
1. The Universal Postal Union terminal dues system, initially set up in the late 19th century (yep, 19th, "19th" is not a typo), slightly amended since including 2019. That system gives Chinese sellers an unfair advantage in the UK (and other original/early signatory countries) as regards much cheaper shipping and much lower postal rates.
2. China Post, China's state-owned postal service, receives large government subsidies, which means Chinese sellers pay very low international shipping rates.
3. Royal Mail has reciprocal agreements with postal services of other countries, including China, to deliver incoming international mail. This means Royal Mail delivers packages from China within the UK at no additional cost to the sender.
4. Many Chinese sellers use bulk shipping methods to reduce costs, only using individual parcel delivery for the final leg within Britain.
Individually and together, these advantages for Chinese sellers mean that even if eBay decided to banish all Chinese sellers located in Britain (and any who might somehow manage to look like they are) then Chinese sellers still have big advantages over British sellers. It seems unfair solely at that - after all, British sellers would, you'd think, be entitled to have advantages over foreign sellers but instead it's the other way round.
Maybe worth looking up about the UPU terminal dues system (it's quite involved/lengthy) - that aspect alone is obviously unjust in today's modern global e-commerce. The China of today is far from being the poor emerging country of the 19th century.
British sellers need the government to deal with the UPU and Royal Mail, as they can't stop China Post's subsidies. Maybe the government could invest in British sellers and British goods by giving Royal Mail subsidies to give a trading advantage to British sellers to compensate China Post's subsidies.
I believe eBay can and should impose measures on Chinese sellers, e.g. higher fees, more/cheaper advertising for British sellers, otherwise it won't be long before it's mostly or wholly a Chinese site. I believe it's in eBay's interest to do it too, which might be the only reason they might do it.
I have total sympathy for British sellers trying to compete against these disadvantages.
13-11-2024 3:15 PM
Also bought items located in London but arrived via china post, i think the UK stock is sold out so thet quckly post from china, rather than having the stock run out when it actualy runs out
13-11-2024 3:41 PM
"i think the UK stock is sold out so thet quckly post from china, rather than having the stock run out when it actualy runs out" - or by avoiding paying VAT on imported stock to their UK warehouse. Did you pay any additional fees on that delivered directly from China?