Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
RM delivered to wrong address (GPC tracking confirms) Where do I stand?
Hi, my order GPC on Royal Mail site shows as delivered to the wrong address, neighbouring block of flats. I went there, and nobody admitted receiving it. Where do I stand if tracking says "delivered"? What to do if seller refuses refund? They haven't...
Resolved! Empty Envelope Received
Hello,Can someone give me some advice on how to proceed with this? I’ve just received this, an empty envelope with the side slit open. It should have contained a necklace. I would have thought that I should open an “Item not described” case but it do...
Ebay's inadequate help system for buyers
The ebay automated help system is totally inadequate. I bought 3 Railway books from a big bookselling business. I received a parcel with 3 books in it, it had the right tracking number, but they were not my railway books, they were 3 novels by Raymon...
ASICS gel kayano
Bought a pair of ASICS gel kayano for less than half RRP and what do you know ,pretty sure they were fake,1. They were sold without a box2 .They were too small,knew they were before I tried them on3 .They failed all authentication test as per you tub...
Has anyone else been scammed by a seller using Tracking Ace?
I bought an item in good faith using my ebay balance to pay. The item is still showing on ebay as not posted, but the seller provided a "tracking id" & the website "tracking ace" when I raised a not delivered case. This site shows my item as having b...
Resolved! Ebay EVRI delivery stole my parcel
I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...
Anyone recieve their vouchers for buying on eBay live?
Hiya. Purchased something I otherwise wouldn't have for a tenner during an eBay live in order to try and get ahold of the two £25 vouchers on any purchase at or above £50, but I haven't recieved it yet. I know it states it can take up to two weeks, b...
Evri
Since 3rd September 2025 I've purchased 15 items on eBay.2 of these items have not arrived. 1 was damaged in transit. The other has "Simply Vanished".Both of these items were sent using Evri.eBay’s “Simple Delivery” seems to be anything but, with ove...
ORDER NOT RECEIVED
On the 26 September 2025, I bought extra large strong double wall cardboard box 10 pieces with order number 05-13635-08362 but when I realised the sizes were not what I wanted I immediately cancelled the order. On the 27th of September 2025, I ordere...
Not received purchase, can anyone please advise me about contacting customer support
I have not received purchase. can anyone tell me how to contact customer support please
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
Seem to be unable to leave feedback on some sellers
Basically when I go in to my purchases & try to leave feedback for items I've bought, some will allow me to leave a pos/neu/neg for the seller whereas other purchases don't allow that, instead wanting me to review the item itself. I had a terrible ex...
Resolved! No Click & Collect option when offers are accepted then autopaid
Hi all, when making an offer on an item that has the Click & Collect option, you get the warning window that if the offer is accepted, your default payment method is used to autopay for the said item, however, it will only show you your primary addre...
10-13259-33123
Item still not received order date 28-07-25
Resolved! Should seller wait a short while for response to their counter offer
I made an offer on an item at 12.13 today. The seller replied at12.19 with a counter offer. I clicked on their email ti respond and was taken to a page which stated I had refused their offer. On contacting the seller it seems they had sold to someone...
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