09-10-2025 2:52 PM
09-10-2025 2:57 PM - edited 09-10-2025 2:57 PM
You only have 30 days from the estimated delivery date to start a "not received" case to get a refund. If it's past that time it's too late to do anything about it on ebay but contact your payment provider and see if they can help with a refund or chargeback.
09-10-2025 3:18 PM
09-10-2025 3:21 PM
We are just members on here like you. You need to contact the seller. If you want to contact eBay you can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid