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"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Resolved! Seller has broken the transaction

Hi, yesterday I bought I nearly new Air fryer. Today the seller has informed me that their neighbour was requiring it more than me and has given it to them. But can’t figure out to give me a refund. Is there anyway I can escalate this so my refund is...

Please Help on how I can change postage option!

Please can someone help. Haven't changed anything on my listings and overnight I can no longer send my items as letter but only large letter! I sell greetings cards and only need to sell letter size and literally kills my margins for small sales. Whe...

Seller cancelled order

Can I leave feedback for a purchase that the seller cancelled? Ask for the reason why they had cancelled and they told me someone else wanted the item. Unbelievable. Thanks

User avatar by • Contributor
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Missed delivery time

Hi so my issue is that the time I was supposed to deliver my item ran out and I’m not sure if I can still use the original prepaid label or do I need another one.

buying bladed items

I am unable to to purchase a polesaw as it is a bladed item and I do not have a credit card only debit so am unable to verify my age. I rang Ebay and was told to contact the seller and get him to amend the ad or borrow someone's credit card. I contac...

Sack truck

Good afternoon.I bought sack truck and delivery was for saturday3 of May still not received itCan you help pleaseRegards Mr a clemmett

paying a fair price

In the nineteen years I've been on eBay, I've seen items go for prices that range from the absolutely steal to the ridiculously obscene; in other words, from cheap-as-chips to daylight f****** robbery. Last night, I saw a Merseyside season ticket fro...

Resolved! Remove very annoying 2 step verification process

How do I get rid of this supremely annoying thing? It's only been there a morning and I'm already sick of having to fetch my mobile phone to get the code. I am not surgically and unhealthily attached to my phone, it is not with me constantly and exce...

eBay slowing down?

As I have said several times now, I am a collector who for many years now has used eBay to dispose of unwanted or duplicate items. Whatever I make I plough back into my collection by buying other sellers' items. Such low-value transactions have been ...

Resolved! Taylor made Stealth HD irons

I have sent a set of golf irons to a customer but he has not received them. The courier I used as said they have lost them ,so the customer wants a refund and I have to make a claim with the courier

leaving honest feedback

At the moment, if you leave honest feedback as a buyer (that's either negative or neutral) then you have to let the seller know. That's just not right; it's almost as if eBay are telling you to leave positive f/b only. For instance, I've just receive...

Can’t withdraw money

Bank details are already on I’ve even done this twice had to wait the 48 hours and still won’t let me withdraw I’m afraid to wait another 48 hours I’m case this is the same outcome also don’t see why I should have to when I already done this twice no...

Resolved! Feedback

I recently ordered some printer inks on ebay. On my order was a space to let the seller know anything relevant. I entered Royal Mail best . This being stated in policy and conditions. That was too easy so it went via Neviry as I call it, the delay wa...

User avatar by • Engager
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