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Seller News: August 2025

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cashmere clothing

At this time of the year I start looking for lightweight warm clothing. I am disabled and cannot wear heavy clothing. The lightest is cashmere. Every search is predominantly Crew clothing, which is almost always a cashmere/cotton mix and I don't like...

£15.00 off with code with a Best offer ?

Ebay are offering me when purchasing over 50 pounds a £15.00 off code.I can't work out how to use this code when sending a best offer to a buyer,if the offer is accepted it's charged to my preferred payment method withno way to add the code afterward...

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

Won PayPal case but seller sent item

Hi I’m a bit confused by a eBay seller I’ve had a frustrating encounter with. I bought 2 pokemon games for the Gameboy advance, delivery date came and went and nothing. I emailed the seller asking if they were still being sent, response was that he w...

Resolved! Has the order gone to Netherlands?

Hello!I bought a product from eBay in the UK, which came via the Pitney Bowes carrier, it was supposed to go to Portugal, I noticed today that it appears on the tracking that it went to the Netherlands, I don't understand why, a few years ago I bough...

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claiming compensation from Royal Mail

I am a small business seller trading items from bulk purchases.Recently a few items have gone astray with Royal Mail and despite having Proof of Postage and supposed £20 compensation , they only offer me postage refund as i cannot prove what i paid f...

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Resolved! AIBU Negative Feedback

I recently had what I would class as a negative experience buying. I bought a rug and a different one turned up. It was an international purchase and due to this the return was 'impossible' due to the Seller unable to provide a label. I was unwilling...

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Buyer beware! Delivered = Not Delivered

Buyer beware! Delivered = Not DeliveredSecond time I've been scammed like thisJust ordered some bulk coffee pods £40+ (currently £60 on Amazon), received with only 2 days date on. Returned these. Got a refund a week later. Fine. I guess?Found a diffe...

User avatar by • Conversationalist
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Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

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