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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Resolved! NI number for US Citizen business account

I opened my personal Ebay in 1996 in the US as a US citizen. I moved to the UK approximately 15 years ago and switched my banking details to UK bank/address with the same Ebay account/email. I need to add my US Social Security number to my account fo...

Return requests increasing

Just wondering if any other clothing resellers have noticed their returns are up . I put plenty of measurements on the listing etc but there has been a significant uptick in returns over the past 3 weeks . may just be one of those things or do others...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

Oh that feeling

When you sell something cheap and pay fees, only for the item to reappear for sale at 10 times the price you sold it for and the private seller who bought it pays no fees… So yes my fault I sold it cheap but arent private sellers only supposed to be ...

Cannot send offers

For some reasons offers are not sending today. I'm trying to bulk send 10, it's not working, neither on the app or desktop. I've tried to send them individually, same result. Anyone having a similar problem in the last 6 hours or so? Seemed to be wor...

Resolved! Negative feedback Policy leaves sellers without adequate protection

I've sold on eBay for 21 years and for the most part very much enjoy the experience with helping customers and their positive experiences of my products. However, recently I've received negative feedback without any prior communication for an item wh...

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