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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Tricky INRC

I had an INRC opened and the very next day the buyer sent me a message saying it had now arrived and was more than happy. (The message was sent outside of the case.) The trouble is RM clearly haven't scanned it, so it's not showing as delivered and t...

The Implications of eBay’s No-Fee Policy for Private Sellers: A Threat to Business Sellers?

eBay has long been a popular platform for both casual and professional sellers, allowing individuals to turn their clutter into cash and businesses to reach a broader audience. Recently, eBay announced a no-fee policy for private sellers, a move that...

Customers paying for faster shipping on Premium Service listings- easily missed

One of the criteria for having a listing badged 'premium service' is that a faster shipping option is allowed. I find that this option is only used occasionally and it isn't highlighted on the orders page- so it's easily missed. Cue peeved customer i...

GPSR requirements

On the listing page we have three categories:Product manufacturerProduct documentsProduct safety informationIf selling to EU/NI, which of these are mandatory and which are optional?

User avatar by • Helper
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Item disclosures on new listings

Item disclosures Provide more details about your item’s safety and quality standards if you post to buyers in the EU/UK. The UK ???? Have i missed an annoucement? Ive stopped selling to the EU in light of the absence of informative help from the plat...

Sending Offers, Good or bad?

We Currently make a habit of sending potential customers offers when they are available, However scrolling though the community board there seems to be a fair few threads, where customers are annoyed by the barrage of offers they receive. I have two ...

HELP! Chinese sellers purporting to be in the UK and displaying Union Jack as 'UK STOCK'

HELP! Chinese sellers purporting to be in the UK and displaying Union Jack as 'UK STOCK'Unbeknowingly I purchased a small item. It took weeks to get here (arousing suspicion) and I purchased another from a genuine local seller.I tried to return it bu...

Personal vs Business Account

Is it better to cancel products from a personal seller account before setting up a business account? Or is it possible to have both accounts to run? If I delete my products from my personal seller account will Ebay send me my profit to my bank accoun...

Payoneer is fraud payment gateway

Payoneer is a "sister concern" of eBay that has been positioned as an essential payment gateway for robbing Indian sellers. To say that Pioneer is an independent company, then it is mandatory for Indian users.There is no issue in my account yet this ...

User avatar by • Contributor
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Click & collect

Morning all, I've had a reasonably good look on my listings to see how we can add the postage option for buyers to have their items sent to a click and collect point like Argos etc. without getting any luck? Does anyone know what to click on the list...

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