Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Changing from private to business seller
Good evening, I know this question must have been asked alot of times but for some reason it's not even showing what type of account I have under personal info. I want to change it to business seller and I am following steps but after going to Person...
Resolved! New - Set up Shop ads - anyone doing this?
Has anyone else noticed the 'NEW - Set up Shop Ads' in their Edit Shop tab? Or did I miss that announcement? How does it work? Is this a new way for ebay to wring even more money out of us - and please dont tell me that every time someone clicks on '...
How do I email a document to a buyer to sign
As per the title, how do I email a document to a buyer to sign?Does anyone know if I can just use the eBay created email address and that will forward the email including the attachment on to the buyer?They are claiming they never received their item...
Fraud and no Rbay seller protection again
Yet again Ebay fail to support a seller when defrauded buy a buyer. We did exactly what was asked of us in getting a crime reference number but no refund. Chased Ebay at least a dozen times and there just not honouring the protection they claim to of...
Download Listing Quality Report Not working for us...anyone else facing same issue
Hi all,Hope everyone had great holidays. I tried downloading the "Listing Quality Report" but it gives me error "We couldn't generate your report. Please try again later." I have tried several times in last few days and its same. Can someone please c...
Royal Mail losing mails almost every week???
From last 2 months or so Royal Mail are losing my mails almost one or two every week. I sent around 20-30 large letters and small parcels all dropped in the post box. All postage are 2nd class purchased on eBay. It is happening from both my personal ...
Buyer refusing to return but wants money off
I may be a bit suspicious here but as I've had the same from two buyers almost word for word I'm wondering if there's buyers out there trying to get free goods basically the buyer sends you an email saying it's not as described. I've responded by apo...
Is it time for me to pull from Ebay
When I first started with Ebay about 15 years ago it was a life saver for my business during the recession of 2008 and then we were able to press on and do extremely well. We would regularly do £3000-£4000 a month turnover. Everything was ok until ab...
Running Behind..
So now on the tracking page we get this rather nice reminder of things are running behind. Which incidentally they are not as it's been delivered. Just for ref the EDD was the 13th even though the dispatch time was the 12th with a min 48h service - n...
Combined Postage Issues
Hello, Cross posting this from the member-member board, posted there in error. We're having some issues with combined postage, and having gone through the settings several times it's starting to make my head spin, so hopefully someone can offer some ...
No sales Even with promoted listings
HiJust saying no change to my ebay listing, sales at all time low, the last three days no sales, I am now removing promoted listings slowly over the next few days as it seems a waste of time. it is officially stressful selling for me. I retire april ...
Ebay Restrictions on payouts - Shall i take my £26k in fees somewhere else??
Hi, Seems i only come on here to complain about the service received from Ebay when something goes wrong. But i have exhausted my own knowledge and experience of ebay / finance etc, without getting the Financial Ombudsman involved. Which i have exper...
Stumped by buyer request
A day or so after payment, the item is ready to despatch. Buyer is notified approx. when he can expect it, and re replies --"Please call me before delivering to my house. Because i will be at work and the house would be closed. So please call me befo...
Global error listing down
Has anybody tried listing just now. Global listing is down
Resolved! eBay packaging
Not a moan or anything but does anyone use the eBay packaging? Specifically the padded bubble plastic mailers 160mm x 220mm do any business sellers want some which I will happily send out as I just get them with the 'free' voucher and now have 5 pack...
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