Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Awkward one...
So I had a case opened for INR on Sunday despite item showing as delivered. The buyer says they've done all the usual things of checking safe places, asking neighbours etc and can I raise it with RM.I did raise it with RM and to their credit they inv...
Refunded item now arrived
I bought an item that was refunded for non arrival.The item has now arrived I contacted the seller ( in China) to say I had the item and needed to pay for it.They have sent me a PayPal address .I just wanted to check this is all ok to do.There isn’t ...
losing the will to live: password tangle
I created a new password for eBay on the desktop version and now I can't get into the mobile app. I can't enter the new password manually because eBay just shows it as a string of asterisks. If I make a new password on the app how can I enter it on t...
I am a NEW Business Seller, I'm starting to regret this change....
I have been a user on eBay on and off for the past 20 years.... Buying a lot, and selling bits and pieces too, over that time.,In the past couple of years, and since covid, the selling has grown and grown and it was a hobby at first, but now I'm sell...
Resolved! Vat Number Required but under threshold
Hi all, Last year in May 2023 I received an email from eBay telling me I needed to provide a VAT number as I'd breached the £85,000 threshold and if I didn't I would have my account restricted. Following a long 4 months I managed to have HMRC grant m...
Well that was an expensive mistake - coupon fail!
I created a £10 off coupon code for my high spend customers, and failed to make it private or to set a minimum spend before you are eligible for the discount. Serves me right for working too late into the night when I was tired! I sent it to two spec...
Resolved! USA GSP Buyer asking for a free item
Hi everyone need some advice. i sold a necklace via gsp to a buyer in the USA - i sent it tracked delivery to the hub in Lichfield which they received and sent on to the USA hub. Apparently the USA hub lost it in transit and I got in touch with eBay ...
Resolved! how long does it take ebay to pay in 2 micro payments to my account. i changed bank account
How long does it take ebay to pay in 2 micro payments to my account.I changed bank account
Which seller or listings does Ebay algorithm FAVOUR?
My question, if anyone kind enough to explain. We,ve had a store for many years on ebay with a steady decline over the last 12-24 months even after discounts and promoting... Ebays sales for many specific components we sell, actually hasn't even drop...
Help with Account restrictions whilst waiting for VAT registration
Hello.SO..........ebay informed me that, due to exceeding a turnover of £90000 over a rolling 12 months, I need to register for VAT within 30 days or my account is restricted. So, i do just that. They email back saying it will take 40 days to process...
Ebay's 1:1 Service for business sellers
Recently used ebay's 1:1 service for business sellers. A very pleasant woman called me on time, and discussed various ways of improving ever decreasing sales., sent me an email with her suggestions, and told me to get in touch to discuss my - "Guaran...
Buyer paid weeks ago but has not collected as yet
Hi All, Sold a table its been paid for but buyer has not bothered to collect yet. This was a few weeks ago. Can anyone tell me the position. We clearly state no returns etc. Thanks,
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