Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
EBay official packaging
Every month I get a £10 voucher from eBay to purchase official packaging. I have for the last two times purchased the eBay postal bags. The bags are grouped together in 50’s however one of the bags is then used to bag up the other 49 and sealed, mean...
Bank holiday Monday problems again
Sale Saturday afternoon. 2nd class postage. eBay says Dispatch by 25 Aug (Monday) which is a holiday, no RM collection or deliveries in most areas.
Buyers on eBay are not leaving feedback for purchased items?
Hi Everyone,Earlier on I checked my sales and feedback and I cannot understand why buyers are not leaving feedback for my purchased items, I even have repeat buyers not leaving feedback as well, I have not had any buyers contacting me with any issues...
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Royal Mail Changes to Second Class Delivery 28th July 2025
Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...
Closing down shop **
Hey. Currently have 800 items listed.With awful sales declining over the past 4 months, and returns volume up. I'm wanting to close up shop and sell elsewhere. Ebay are just to greedy and frankly I don't want to line there pockets anymore. More peopl...
Unfair VAT Compliance Flags on eBay
Hello everyone,I want to share my experience with eBay VAT compliance checks.Our account has always been compliant: we pay VAT, use OSS, and report everything correctly. Despite this, we received warnings from eBay saying our VAT ID was "incorrect" a...
HELP PLEASE re Fee differences of Business Account v Private Account
Hello all,I am getting old in the tooth now, nearly 67.I have tried to understand eBays Fees but I am still a bit confused.I simply want to know if I sold an item for £10 on a business account without a shop, and forgetting postagehow much would I ac...
No IOSS code given on sale
I wonder if anyone could advise, I have sold an item to Southern Ireland and buyer has paid. Usually on order for items to Europe I am given an IOSS number to put on package but haven't received one? Also when I go to purchase post on Ebay it is not ...
Resolved! How do I Remove USA only from postage destination?
I need to exclude USA from my postage destinations but it looks like I must also remove south America too. See the screenshot. I have excluded "United states of America" but USA is ALSO included as part of "North and South America". I've tested this ...
Returns From Australia to UK
I sold a DVD box set in immaculate condition to an Australian buyer who now falsely claims the item is not as described and wants to return it. Rather than let him keep it for free, I'd rather have it back. My understanding is that I need to supply a...
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC. I've posted it on the Postage thread and thought it might also be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
Postage policy excluded everyone except UK, but South Korean has bought item!
The way the buyer has got round the policy is by having a mailing address at a shipping agent in the UK. Can the sale be cancelled? I have my concerns, because the items was sold as potentially faulty, that this is going to end up with a full refund ...
Resolved! Return badly packaged so received damaged.
Sold a brand new grass trimmer. After a few days the buyer requested a return as they didn’t realise that once assembled it would not fold away therefore it was too large for their storage space. No problem at all, but when returned it came back in a...
Click & Drop IOSS Mark Missing from Labels
I have just had a German customer complaining that he had to pay tax, duties and a handling charge to get his order delivered. I have checked and eBay have charged him the VAT at the checkout via IOSS. Upon checking the RM shipping label the IOSS mar...
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