Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Gobbledegook addresses
I have a franking machine, consequently I do not send my items via any ebay services. I am finding more and more addresses coming through all jumbled up and nonsensical, fortunately the post codes are correct so that I can google the correct address,...
I accept counter-offer - buyer isn't notified. New glitch?
So I watched an item. A seller sent me an offer with the option to counter. I countered. Then heard nothing back. I was just paying for some other purchases when I noticed my basket was still showing as having an unpaid item. The seller had accepted ...
Why are my listings not getting the 'Buy 3, get 1 10% OFF' call to action in search results?
Why are my listings not getting the 'Buy 3, get 1 10% OFF' red call to action text under the delivery details in search results? My Listings: Other Listings: My Listing Full View Showing Discount:
Click & Drop NOT importing Orders from eBay
I have two instances of orders NOT being imported from ebay to click and drop, one on the 14th of March and another on Feb 27th. Was there an issue on these days ? It is most concerning as in both instances it is random and isolated and i have had cu...
Private listings are getting listing sort/order priority, even at 'lowest price' (excl. sponsored)
I recently noticed across a lot of my business listings, private listings are getting listing sort/order priority, even in situations like sorting/filtering by 'lowest price' and them not actually having the lower price. This obviously excludes spons...
Has any body else been switched off since giving ebay their national insurance number?
Hi there, just wondering if any body else's sales been switched off since giving ebay their national insurance number, I was asked for it on thursday, I obliged as it is the new government law and I've had no sales since, no other information relatin...
February Sales Dead 2025 - Ebay Sales Completely Dead
Any thoughts as why would suddenly ebay sales would do ZERO since start of February. We have been closely monitoring our sales and since start of January 2025 sales are down. But they have now completely died as soon as February started.
Ebay Sales Completed Dead **************January 2025**************
We are a business seller with most of our listing on other platforms. However we still have big chunk of our listings on Ebay platform. Ebay has been dead for us for over few months. Sales reach minimum 1-2 per day out of 100s of listings. What has g...
FAO Ebay staff - Reporting businesses trading on private accounts
To whom it may concern. It's about time it was made easier for Ebay users to be able to report businesses trading on private accounts in a much more straight forward way. At the moment there is no obvious option when using the report item option, i.e...
Asked to provide my NI number.
I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...
Sudden lack of sales.
Business seller, 2100+ listings. I normally get a few sales per day. For a week, nothing. Called eBay, no restrictions on my account. Anyone else experiencing total drop off in sales or know of any faults or bugs that may cause this? Thanks, Tony
Ebay asking for my Nat Ins Number
I have had a e mail for E Bay asking for my national Insurance number so i can contiunue to sell on e bay I am a registered business and have been for over 20 years I am VAT registered and have been for over 15 years with my VAT number oin my e bay a...
Can't enter weight for postage in new listings
Using sell similar today and the box to enter weight for postage is missing. I don't use postage policies or rate tables. It was working fine yesterday.
Business sellers v Private sellers - A simple solution
Ebay is clearly struggling to deal with this and I'm not sure they ever will. A simple and easy to understand solution would be: Brand new items - all sellers pay a final value fee regardless of whether you are a business seller or on a private accou...
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
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