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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

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Verifymyage Ripp off supported by ebay

Could anyone explain why we have to pay verifymyage £0.54 on every transaction that you need to be 18 for .Even if the customer is already aged verified .Why are we recharged this fee when a buyer is already aged verified it makes no sense at all com...

No sales is it just me?

I've been on eBay 14 years and have never known sales to be so bad, such as £71.24 yesterday over 1100 listings and 90% are sponsored, have coupons. In comparison I also trade on Amazon with around 550 listings and averaging £1300 a day in sales.I'm ...

Resolved! Cannot Verify Business Bank Account

Hi all, Currently having a nightmare with verifying my business bank account at the moment. As with other users, I currently bounce between waiting 48 hours for approval and having to update my details again as my verification fails. In early 2024 I ...

eBay CS are full of *bleep*

Buyer opened a return stating I have engraved the wrong details and the sent an image showing so, this was in fact exactly what they stated in the note to seller.as usual ebay auto approves the return, so I called CS they state wait 3 days then call ...

Resolved! Re: US import tarrifs.

The new US import tariffs come into force on 29th August but I can't get my head around why I, as the seller, am responsible for paying the duties before the item is posted. For other international orders ebay collect any duties at the point of sale ...

eBay assistant

Have a regular business in stocks of consumer goods but no real eBay presence. Was wondering if it might be better at the start to use an eBay assistant with a high rating to provide confidence to customers and slowly build up my own store and if so ...

Buyer redirected Item to a local post office

I sold an item (£15), and the buyer redirected it to a local post office. He claims he was unable to collect the parcel as Royal Mail didn't deliver on the day he stated, and he is no longer in England. I think he was here on holiday, but it's diffic...

Ebay top rated seller

Hi all, We've been a top rated seller for years, but today we've been lowered to a "above standard" status. Not that we're that bothered about it but I did open the email ebay sent today to see why and how we could get back to a top rated seller. See...

New Seller Hub Design!

Yesterday seller hub has been changed with a new look, unfortunately it doesn't really seem to be an improvement, another thing is there is no way now of editing the sections to move them around like you used to which has now made the new seller hub ...

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