Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Reclaiming return postage on fraudulent return - anyone else having trouble with this?
I'm just wondering if anyone else is having trouble claiming back the return postage fee on a fraudulent return? I have been chasing one for some weeks now, spoken to 4 cs agents and am still waiting for the funds. All the agents agreed that it was a...
Access your premium service badge now
Hi there,I received an email from eBay on 29th May saying 'Access your premium service badge now'. I read through the requirements and made a few tweaks to my business policies in order to qualify. I am offering free UK postage in 3 days, express del...
AI: making it work better for me
I was aghast at the first examples I saw of AI listing descriptions of my items. They sounded so insincere, hackneyed and full of misplaced hyperbole: an Edwardian biscuit tin doesn't always "showcase the exquisite craftsmanship of its time". However...
How are we supposed to "review" blocked bidders once a year?
I don't see a way to do it. Not that I particularly want to but eBay thinks we should.
Your payouts are blocked while we review your account. This is a routine process takes 2 days.
Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 2 working days to complete. We’ll email you if we need more info.My account is over 10 years old and has an excellent track rec...
Manage active listings - can't filter by eBay categories
Something broken, when I select either eBay categories or shop categories the eBay choice doesn't give me a list of categories, just a single check box.
Resolved! Ebay holding all payments until upto 2 weeks of delivery
I'm hoping someone can answer my query here as ebay haven't been much help. At the start of last month ebay started holding payments on all items I've sold through my business account until anything between 3 days and 2 weeks of delivery confirmation...
Returning for wrong reason (forcing us to pay for returns) - how do you handle?
Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...
Collect from Person Unavailable
Hi all,I've bought an item 10 days ago with option Collect from Person. All this time I do contacting the seller with no respond totally.I don't want to cancel the deal. I need the item. Tell me, please:- How Ebay can force the seller to contact me? ...
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
Changes to Second Class and Economy Delivery Speeds
I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their delivery estimates accordingly. I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their de...
Problem entering SKU's on listings with variations
We are trying to add in SKUs to all of our products many of which are in larger listings with variations so we dont get so many products saved in Royal Mail Click and Drop. Currently RM is creating a new product for every item sold which is increasin...
Messaging - have I missed something?
This is fairly minor in the scale of ebay changes / improvements / updates and generally wrong decisions... but has there been a change to messaging? After a sale, from the item page, I would drop the buyer an ebay message saying Thanks very much etc...
Updating variation quantities issue
Hi everyone. I recently dabbled with Royal Mail's Click & Drop and didn't get on with it so cancelled and revoked the 3rd party access. My issue is that i now can't update the variation quantities in any of my listings through the manage variations r...
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