Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Buyers on eBay are not leaving feedback for purchased items?
Hi Everyone,Earlier on I checked my sales and feedback and I cannot understand why buyers are not leaving feedback for my purchased items, I even have repeat buyers not leaving feedback as well, I have not had any buyers contacting me with any issues...
Changes to Second Class and Economy Delivery Speeds
I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their delivery estimates accordingly. I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their de...
Need Help Getting eBay Concierge Invitation After Upgrading to Anchor Tier
I hope you’re doing well. Several months ago, we upgraded our shop to the Anchor tier, mainly because it includes an invitation to the eBay Concierge service. However, despite multiple attempts over the past few months to contact eBay customer suppor...
Premium Service Badge Glitch?
Just trying to work out if everybody got a message this morning advising them on how to obtain Premium Service status when they already had it, or not? All of my listings are listed as free shipping, being sent via Royal Mail Tracked 48 (or Tracked 2...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
February Sales Dead 2025 - Ebay Sales Completely Dead
Any thoughts as why would suddenly ebay sales would do ZERO since start of February. We have been closely monitoring our sales and since start of January 2025 sales are down. But they have now completely died as soon as February started.
PAKISTAN LOCATION ISSUE
Is there anyone experiencing some accounts showing location as pakistan , I have had like six in row the account will buy and item then says its not what they want always the same story and request refund then upon checking the account the user names...
Resolved! How can I remove defects please.
At christmas I had a power outage for 3 days and had to cancelled a few orders due to not being able to bake the items.Are these the defects that have made my account below standard?
Reclaiming return postage on fraudulent return - anyone else having trouble with this?
I'm just wondering if anyone else is having trouble claiming back the return postage fee on a fraudulent return? I have been chasing one for some weeks now, spoken to 4 cs agents and am still waiting for the funds. All the agents agreed that it was a...
Anyone having trouble with photos loading
Trying to do a few new listings and for the last hour none of the photos are loading. Sell Similar Item and the photos just aren't there either. Anyone else having problems ? Cheers
Asked to provide my NI number.
I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...
How to bankrupt your competition on eBay
With the new promoted listings policy of charging everyone a promoted listing fee if anyone at all clicks on the advert the following scenario comes to mind.if you click on all the adverts for your competitors it will cost them money.what would eBay ...
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
Invitation to Participate in eBay Research
Received this email 3 times in 24 hours (all links removed) all .com references.Font looks iffy in the original. The $100 Visa gift card is the real warning alert for me. dave@ebayis this genuine? Not that I’m actually considering it (never done Zoom...
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