Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
No Payouts today - Oct 7th.
No Payouts today - Oct 7th.The Seller Hub - Payments tab shows 'In Progress' (since 7.00 am - so at time of writing around 7 hours ago)Time the operation commenced was 4 hours later than usual , but still not showing.I saw a 'Member to Member Support...
How can I identify `buyers` wanting a reduction in a fixed selling price.
It would help me greatly if I could identify these supposed interest parties. Reason being is that I guess most of the requesters are sellers of similar material. Many a time I post a fixed price yet within minutes there is a request for a discount. ...
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Advertising
For some time E bay have been promoting advertising. This seems to be in place of the listing being visible in a Google search . We have seen a major fall off in E bay sales since the Covid outbreak , most of the items we have listed do not now show ...
Anyone else's payments not hit the bank ?
Anyone else experiencing delays in payments hitting the bank on weekly payouts with 2 accounts last week 1 account didn't get paid out Tuesday and they resent and was paid Wednesday This week both accounts payments have not gone in the bank yet Norma...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
Selling to EU, why is it so hard and extremely frustrating
I have a shop selling car parts and sell all over the world. Please can i ask if i am the only one who gets fed up with sending items to EU and parcels getting delayed by end user or business not responding to couriers (emails go to ebay as you cant ...
Not received we sent you a payout today email
Has anyone else not received the eBay notification that they have sent you a pay out today? Every Tuesday we receive the ebay email, and nothing today. Just wondering if anyone is in the same situation. Best wishes
How do I collect US tax/duties without enrolling in the GSP?
Hi, can someone please explain to me how I can continue selling to the US? I've had a couple of orders, and no tax was collected upfront, so I've had to cancel the orders. Do I have to enrol in the Global Shipping Programme so that all taxes are coll...
Change of payment terms being rolled out to every buyer...!
Had this message from ebay last. Contacted them this morning as all our orders are on hold for at least 30 days. CS confirmed it is being rolled out to every business seller. Can anyone confirm that this has indeed happened to them? This is the end o...
item arrived after refund given for none delivery
hi,i sold two x silver rings some time back.they ended up at kettering delivery office within two days.was out for delivery,but never got there.two weeks later we agreed the rings were lost,i gave the lady a full refund through ebay.fast forward a we...
Link to eBay Concierge has disappeared
I have been a Top Rated Business Seller for many years and have spoken many times to eBay Concierge who have generally been most helpful. However today I have had several issues with the eBay site, but when I tried to contact Concierge in the usual w...
Buyer Returns, Ebay Policy
I wonder if anyone else has similar experiences?I am an Ebay Business seller, as such I agree to a 30 day returns policy for items sold. If I have made a descriptive mistake, other error or the item is damaged in transit etc then no problem, I accept...
is there and issue with buyer being able to pay for accepted offers?
i've accepted several offers over the weekend and one this morning and none of the buyers have paid for the items. is there an issue with the process now or have eBay gone the way of Vinted and Depop and made offers no longer binding?
eBay's automatic positive feedback no longer being applied
Good afternoon everyone As many of you are aware eBay introduced automatic positive feedback for business sellers, providing certain criteria's. The item had been received on time, no issues raised, and the buyer has not left feedback already. eBay w...
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