Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
eBay Concierge
Due to eBay not returning a phone call I had to call up yesterday and was told my account is now Concierge level, what a difference this service is. The promised call back was due to a fraud case that was ongoing for over 3 weeks, constantly asked to...
UK VAT BEING CHARGED TO COUNTRIES OUTSIDE EU?
Hi All, I'm a bit confused why the 20% UK VAT is being included when I'm shipping to countries it doesn't apply to. For example, I had sold some items to Mexico last week for £143 and the customer paid the 20% UK VAT ? Then today a customer from Indo...
No Fees for selling Clothing?
So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...
De registration of VAT
We are having a issue with de registration of vat on our eBay account. We have provided the information of deregistration from HMRC. This has been forwarded several times now. E bay are asking for a exemption letter from HMRC which we believe does no...
Ebay Premium Service disqualify some items from 10% off FVF without reason
I have noticed recently that at one of my account which is Top Rated only about 10% items meet criteria for 10% off FVF while before always all met.I checked my other account and there 100% items meet that criteria.I have spoken with Ebay CS today an...
Parcel shop drop off sizes for Yodel issue
I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...
How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Free Postage vs Charging for delivery
HiI've recently changed my eBay account over to a business account (what a nightmare!)I've been happily selling away over the past couple of years, and I ALWAYS offered free postage as I think it makes the item more attractive.But now that I have to ...
Resolved! GSP Damaged Item - Return Request - eBay Customer Service Lacking
HI all, I am getting a little bit miffed, to be honest, of incomplete, or completely incorrect, advice as well as promises unfulfilled and questions being dodged (in my view) or maybe simply a lack of capability or knowledge by some eBay customer ser...
Resolved! Estimated Delivery Time and Defects
This is becoming an issue that I find hard to deal with... I have spoken to a few customer service reps over the last few weeks and the issue that I have is I sell a lot of items £10 and under (60%) and 40% 10 and over the cheaper items I send using ...
How to stop drop shippers?
I've bought 2 items recently from different ebay sellers that've turned up via Amazon. It's happend in the past too. I'm well aware of the whole drop shipping practice but my issue is that I am specifically buying from ebay as I do not condone the mo...
'Sponsored items from this seller' appear bottom of your own page.
So if you sell an itemAND you pay to sponsor other items you sell, on any desktop computer, your 'other sponsored listings' will appear at the VERY BOTTOM of your other listings page. AFTER 250 other sellers items and another sellers shop suggestion ...
PPC Offsite Ads.
Is anyone using Ebay offsite ads? Is it any good? / Any advice or warnings?
Resolved! Ebay via YOULEND - anyone got any pros and cons
Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...
Listing using variation feature
Hi Everyone.I am a business seller and use the Ebay Buy Now for my items.I have a query with regards to using the Ebay Variation feature.Just to put you in the picture... I buy and sell grandfather clocks and want to use the variation feature as foll...
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